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Administrative Support Specialist-Journey

East Carolina University

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Position Details
Position Information

Job Title Administrative Support Specialist-Journey
Position Number 400484
Vacancy Open to All Candidates
Time-Limited No
Department Homepage ECU Registrar Office
Advertising Department REGISTRAR
Division Academic Affairs
Classification Title 10422 Admin Support Specialist
Competency Level 2 – Journey
Working Title Administrative Support Specialist – Journey
Number of Vacancies 1
Full Time Equivalent (FTE) 1.0
Full Time or Part Time Full Time
Recruitment Range $31,200 – $44,549
Anticipated Hiring Range $35,000 – $37,325
Salary Grade Equivalency GN06
Work Schedule Monday-Friday
Work Hours 8:00 a.m. – 5:00 p.m.
Position Location (City) Greenville
Job Category Staff – Office/Clerical
Organizational Unit Overview The Office of the Registrar is responsible for the integrity of student records for the university, the planning and execution of registration of students each semester, assignment of classroom space for classes and meetings, issuing grades, issuing transcripts, certification of degree requirements for students, mailing diplomas to graduates, and maintenance of a computerized student database.
Job Duties Act as liaison from ECU for Project Kitty Hawk. Project Kitty Hawk is a nonprofit ed-tech startup partnering with UNC System universities to serve adult learners. The position will work with adult students registering with ECU through Project Kitty Hawk. This position will work with both the Office of the Registrar and Office of Undergraduate Admissions to connect with Project Kitty Hawk staff and meet goals established by the joint efforts of ECU and Project Kitty Hawk.
Job duties for this position include but are not limited to: 

  • Coordinating all electronic admissions data for Project Kitty Hawk applications. This data can include application form, application fee, high school transcript, test scores SAT, ACT, TOEFL, AP, CLEP, etc.) college transcripts, and military transcripts (DANTES, DD214, etc.) for use in rendering admissions. Verifying all data for accuracy, authenticity and completeness. 
  • Calculating GPA and performing transfer articulation. This position will  also calculate unweighted, weighted, and cumulative grade point averages by analyzing complex transcripts from high schools, colleges, and universities and through electronic generation with Banner transfer articulation Knowledge of the NC Comprehensive Articulation Agreement for review of transferable course credit.
  • Identifying problems and issues that occur within the admissions application process. Using critical thinking and problem solving for potential solutions or improved functionality of the admissions process. Analyzes data for accuracy and applies modification and updates to student records in student database. Understand all functions in student database used for admissions decisions and ability to modify any found issues.
Minimum Education/Experience High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.
License or Certification required by statute or regulation None
Preferred Experience, Skills, Training/Education Clerical experience, with experience in an academic setting desirable. 
Knowledge of admissions and recruitment processes and procedures as well as the transfer articulation process preferred. 
Previous experience with Banner or a similar ERP is strongly desired.
License or Certification required by the Department None
Special Instructions to Applicant
  • Please ensure your full range of knowledge, skills, abilities, experience and education are listed on your application. Do not write ‘see resume’ on your application when completing the job duties section.
  • If you answer the questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities and experiences to support your answers (see job duties section of previous employment).
  • Failure to answer the questions at the end of the application will not preclude your application from being considered but may result in your application not receiving full consideration of your knowledge, skills, and abilities.
  • Applicants must be currently authorized to work in the United States on a full-time basis.
Job Open Date 02/20/2024
Job Close Date – Positions will be posted until 11:59 p.m. EST on this date; If no closing date is indicated, the position will be posted until filled and may close at any time after the recruitment has been completed. 03/05/2024
Open Until Filled No
Quick Link for Direct Access to Posting https://ecu.peopleadmin.com/postings/69049
Alternate option If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
AA/EOE East Carolina University is an equal opportunity and affirmative action employer and seeks to create an environment that fosters the recruitment and retention of a more diverse student body, faculty, staff and administration. We encourage qualified applicants from women, minorities, veterans, individuals with a disability, and historically underrepresented groups. All qualified applicants will receive consideration for employment without regard to their race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, or veteran status.
Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the Department of Human Resources at (252) 737-1018 (Voice/TTY) or ADA[email protected] .
Eligibility for Employment Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. If highest degree earned is from an institution outside of the U.S. and its territories, final candidates are required to have their degree validated as equivalent to the degree conferred by a regionally accredited college or university in the U.S.
Office of Human Resources Contact Information If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (252) 328-9847 or toll free at 1-866-489-1740 or send an email to [email protected]. Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.

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