Assistant Director

Assistant Director of Global Programs and Partnerships
USC Marshall School of Business
Office of Global Programs and Partnerships

The Global Programs and Partnerships Office (GPP) plays a critical role at USC Marshall’s undergraduate and graduate levels by managing Marshall’s signature global experiential learning programs such as PRIME, PM GLOBE, ExPORT, GLP, GSI, LInC, TIE, and selected Graduate Electives with a global component. GPP also manages the MBA International Exchange Programs.  

The Assistant Director position plays a critical role in the planning, organization, and delivery of program services specific to the international experiential learning programs at the Marshall School of Business. The position works closely with the Director and Associate Director in management of trip logistics coordination in various countries, delivery of student services, coordination of faculty and staff support, communication with students and supervision of student staff. In addition, the position counsels or advises students regarding travel and visa issues for the trips. The Assistant Director works closely with the university travel agent and providers to execute the program objectives. The Assistant Director maintains an extensive network of contacts, internal and external, to facilitate program coordination.  

Responsibilities and Duties

• Work closely with the director, associate director, faculty, travel agency and service providers to develop on-site program schedule for specific trips as assigned. 

• Make all program logistical arrangements for specific trips as assigned and deliver the program as planned. 

• Work closely with other team members to conduct risk assessments and contingency planning for program countries. Act as a member of the crisis response team to address crisis in and around the program countries. 

• Provide counseling, advising, and communicating with students, faculty and staff regarding program logistics, travel requirements and academic issues. 

• Work with the participants, university’s offices, travel agency and service providers, and Embassies/Consulates to ensure that all program participants have appropriate travel document(s) to travel on trips and return to the US from the programs.   

• Manage program-specific databases, produce, and submit reports to meet USC mandated compliance, obtain overseas insurance and prepare faculty/staff for program travels. 

• Provide academic and classroom support for programs. 

• Plan, administer, and deliver program events as needed. 

• Administer work and project assignments for student staff to support program delivery and operations. 

• Travel on global program trips to provide recommendations or improvements for future program delivery to director and associate director. 

Preferred Qualifications 

• Experience in a higher education environment, preferably in international education and study abroad programs.  

• Strong knowledge and understanding of international experiential learning programs and international faculty-led programs. 

• Knowledge of international travel and visa requirements and experience interacting and communicating with travel providers, students, and faculty. 

• Ability to be flexible and adaptable in the face of changing priorities and fluctuating workloads. 

• Strong written and oral communication skills 

• Strong program/project management skills 

• Strong proficiency in Microsoft Office with emphasis in word (creation of forms & tables, signs, labels, data sorts, mail merges, etc.) and excel (formulas, database function, spreadsheets). Ability to conduct web searches and email via Microsoft Outlook. 

Anticipated Hiring Range:

The hourly rate range for this position is $29.04 – $33.12. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Required Documents and Additional Information

• Resume and cover letter required (may be uploaded as one file). Please do not submit your application without these documents.

• Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled any time after the minimum posting period has ended, so please apply on the same business day if interested.

• USC has excellent benefits, including health benefits for staff and their family with access to the renowned university medical network; eligibility for retirement plans with employer contributions*; tuition benefits for staff and their family; free Professional Development classes; central Los Angeles location with easy access to commuter trains, buses and free tram pick up services; discounts to sporting and other campus events.

• The University of Southern California is an Equal Opportunity Employer that Values Diversity.

Why join the USC Marshall School of Business?

The USC Marshall School of Business is ideally positioned to address the challenges of a rapidly changing business environment and is ranked as one of the country’s top schools for accounting, finance, marketing, consulting, entrepreneurship and international business studies.

USC Marshall builds on the unique opportunities that stem from its Los Angeles location on the Pacific Rim, its interdisciplinary and impactful research, the momentum generated by the University of Southern California, and the unparalleled engagement of the Trojan Alumni Family. With ready access to industries defining the new business frontier, including bio-technology, life sciences, media, entertainment, communications and healthcare, this vast network offers USC Marshall graduates exceptionally strong support for success in the global marketplace.

For more information on the USC Marshall School of Business, visit: www.marshall.usc.edu.

Minimum Education: Bachelor’s degree, Combined experience/education as substitute for minimum education
Minimum Experience: 2 years
Minimum Field of Expertise: Directly related professional experience in program specialization, e.g., counseling or teaching.