Assistant Director, Program Management – McDonough School of Business – Georgetown University - Tenders Global

Assistant Director, Program Management – McDonough School of Business – Georgetown University

Georgetown University

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Located in a historic neighborhood in the nation’s capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take advantage of Washington, D.C., and a commitment to social justice. Our community is a tight knit group of remarkable individuals interested in intellectual inquiry and making a difference in the world.

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Assistant Director, Program Management – McDonough School of Business – Georgetown University

At Georgetown’s McDonough School of Business , our mission is to build global business knowledge and inspire ethical leaders to serve the common good.

Job Overview

The Assistant Director is principally responsible for overseeing all administrative and operational activities related to the successful planning and execution of a Graduate and Executive Degree program (Graduate Program) within the McDonough School of Business.

They are solely responsible for the critical task of procuring and distributing all program course materials for at least two cohorts within a Graduate Program, each with 40-60 students – and including books, cases, articles, and any other required materials distributed in a variety of modalities, including paper, textbooks, and multiple electronic means. They work directly with vendors to obtain materials at the lowest possible cost within tight time frames to ensure all academic materials are available to students in a timely manner; and manage the related course learning management system (CANVAS).

The Assistant Director is principally responsible for monitoring the life cycle of each student, from the hand-off between Program Management and the Admissions team, through regular enrollment, and finally through graduation and transferring a student to Alumni services. They develop and actively maintain a student tracking system to keep track of all student statuses, including Enrolled, Leave of Absence, and Withdrawal. Each semester, during each registration period, and on a weekly basis, they verify that the information in the student tracker is up-to-date and that all students are correctly assessed by university systems.

On a weekly and monthly basis, the Assistant Director produces reports on activities, students, and planning steps for a Graduate Program. With the large amount of data gathering that is an organic part of the position, producing sensible, professional reports from that data using a variety of software – e.g., MS Excel, Qualtrics, MS Word, and MS PowerPoint – is a critical part of success. As well, they play a key role in the planning, preparation, and delivery of residencies for each program, which are weeklong.

Ultimately, the Assistant Director serves the logistical needs of our graduate students. Their job is to usher students through the large organization and many systems of Georgetown so that students can instead focus all their energy and time on learning.

Work Interactions

Reporting directly and working closely with to the Associate Dean of Graduate and Executive Degree Programs, the Assistant Director of Program Management collaborates with the Directors/Managers of Marketing and Admissions, employing critical skills that include time management, exceptional verbal and written communication skills, a strong professional presence, a high level of attention to detail, an eye for process improvement, financial planning, negotiation, and budget management.

They take a lead role in various logistical and student-services aspects of the graduate programs; and ensure program costs remain within budget parameters, as well as effective and efficient processes relating to physical space, technology, academic support, data collection, and catering. As well, they build relationships with various University departments and evaluate/manage vendor relationships to ensure the highest quality program delivery for students. 

They take an active role in student services by working directly with students on class weekends, and by providing support in between on-campus meetings, and often takes responsibility for the independent oversight of the program on class weekends, international residencies, and shared responsibility in program modules. They also take the lead role in the development and maintenance of a comprehensive student and alumni database used for program management, alumni relations, and rankings purposes.

The Assistant Director interacts frequently with faculty, academic administration, and staff throughout the McDonough School of Business, focusing on the delivery of a high-quality educational experience for participants within the Graduate Program(s); and maintains relationships with university administrators and staff, regarding facilities, services (registration, tuition/fees, transportation, etc.), and other key programmatic stakeholders.

Further, they interact with students at the Director level and with participants ranging in experience from mid-level managers to CEOs, local government officials, and high-level political appointees regarding program delivery and management discussions.

Qualifications

  • Bachelor’s degree
  • At least 3 years of program management experience in a professional setting requiring organization of large volumes of data, meeting deadlines, completing projects, and working within a team
  • Expert use of MS Word, MS Excel, and MS PowerPoint
  • Deep comfort and affinity working with and learning a variety of software
  • Capacity for understanding and working with financial plans.
  • Ability function independently and with complete discretion in that much of the information related to students, both applicants and degree candidates, is highly confidential and protected by law
  • Ability to work with little to no supervision on the vast majority of tasks
  • Availability and willingness to work – though rarely – on weekends – and travel to international locations up 10% of the time

Preferred Qualifications

  • Experience working in a university setting
  • Knowledge and familiarity with CANVAS
  • Familiarity with SLACK and Google products

Work Mode: Hybrid. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University. Such review may necessitate a change to a position’s mode of work designation. Complete details about Georgetown University’s mode of work designations for staff positions can be found on the Department of Human Resources Mode of Work Designation .

Current Georgetown Employees:

If you currently work at Georgetown University, please exit this website and login to GMS (gms.georgetown.edu ) using your Net ID and password. Then select the Career worklet on your GMS Home dashboard to view Jobs at Georgetown.

Submission Guidelines:

Please note that in order to be considered an applicant for any position at Georgetown University you must submit a cover letter and resume  for each position of interest for which you believe you are qualified. These documents are not kept on file for future positions.

Need Assistance:

If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here  for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or [email protected] .

Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown’s commitment to its employees, please visit the Georgetown Works website .

EEO Statement:

Georgetown University is an Equal Opportunity/Affirmative Action Employer  fully dedicated to achieving a diverse faculty and staff.  All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation), disability status, protected veteran status, or any other characteristic protected by law .

Benefits:

Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website .

COVID-19 Vaccination Requirements:

The Georgetown University community is committed to our public health approach and the important role that vaccines play in contributing to the safety of our University and our broader communities. Georgetown University requires students, faculty, staff and visitors to be fully vaccinated against COVID-19 and to have received a COVID-19 vaccine booster shot when eligible, or to have an approved medical or religious exemption. This requirement applies to all faculty and staff, including teleworking employees. Complete details and updates can be found in the Coronavirus (COVID-19) Resource Center .

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