Assistant Programme Manager

Energy Saving Trust is an independent organisation working to address the climate
emergency.

Energy Saving Trust is a leading and trusted organisation, dedicated to promoting energy
efficiency, low carbon transport and sustainable energy use. We aim to address the climate
emergency and deliver the wider benefits of clean energy as we transition to net zero.

At Energy Saving Trust we don’t just offer jobs – we offer careers. For our people, being part
of the effort to address the climate emergency makes working for us truly meaningful and
rewarding.

As well as investing in our mission, we invest in our people and culture. We’re committed to
creating an engaging, supportive, and inclusive workplace for all, and providing opportunities
for development, training, and growth. We also provide a range of benefits such as flexible
working, an employee assistance programme, and a wellbeing allowance. Please see our careers page for more information
on why Energy Saving Trust is a great place to work.

The team

Business Energy Scotland is one of the key advice and support services at Energy Saving Trust
and is funded by the Scottish Government to provide free and impartial support to help small
and medium-sized enterprises (SMEs) save energy, carbon, and money.

As Scottish businesses try to overcome the twin challenges of record energy prices and playing
their part in reducing carbon emissions, our work is more important than ever. We train, coach,
challenge and guide our people within a welcoming and supportive team, and pride ourselves on
pulling together to deliver excellent service for our customers. You will be encouraged to
share ideas and drive innovation within a team that values collaboration and individual input,
and we draw on the experience and diverse skills of our team members to deliver impactful
support for Scottish SMEs in response to the climate emergency.

The role 

• In this role you will lead on technical aspects of the support we provide to SMEs. You will
  lead and develop quality assurance processes to ensure that energy audits and their associated
  reports meet strict technical requirements whilst still being understandable to those with
  little or no experience of energy efficiency measures.
• By working closely with external consultants and other teams across Energy Saving Trust,
  you will develop and maintain energy assessment tools and processes to validate the technical
  support we provide.
• This role is central to helping the service deliver effective, high-quality advice and
  support to enable the installation energy efficiency, low carbon heat and renewables projects,
  making SMEs more competitive and helping them on their journey towards Net Zero.

What you’ll do 

• Work closely with the Business Energy Scotland programme manager to manage and coordinate
  operational and change activities towards programme targets.
• Set and monitor Key Performance Indicators, quality assurance and produce reports to
  demonstrate impact.
• Drive technical innovation and improvement to advice and support provision. Proactively
  identify opportunities to improve the effectiveness and efficiency of the programme to
  continually drive service improvement.  

What you’ll bring 

• Experience of energy efficiency, low-carbon heat, and renewable technologies in buildings
• Excellent organisation skills. Results orientated with the ability to work independently to
  deadlines and to prioritise workload.
• Experience of delivering a high standard of customer service.

This is a permanent position. Our standard weekly hours are 37.5 hours, Monday to Friday.

We are open to flexible working patterns and as standard we offer all contracts on blended
(home and office-based) working.

For more information, please see job description below. If you meet most, but not all,
of the essential criteria, we would still like to hear from you.

Applications close 23.59, 16 April 2023. Interviews are intended to be held on
24 & 25 April 2023.

To apply, please send your CV and cover letter to [email protected]. In your cover letter
please explain how you meet the essential areas in the job description. Please state the job
reference you are applying for in the subject line. Applications submitted without a covering
letter will not be considered.

If you think you may need additional support or adjustments made to any part of
the application/recruitment process, please get in touch with [email protected].

The majority of our people are working from home but have access to our office locations –
Edinburgh, London, Cardiff, and Belfast. We will we be happy to discuss this and our blended
working model at the interview stage with you.

Please note that we are unable to provide sponsorship for this post. In order to apply for this
post, you must be able to demonstrate your eligibility to work in the UK.

Our commitment to creating a diverse, inclusive, and equitable workplace.

To address the urgent challenges posed by the climate emergency, we need a diversity of people,
experiences, and ideas. We strongly encourage applicants from a wide range of backgrounds and
with different identities and experiences to apply for roles with Energy Saving Trust. If there
is anything we can do to support you in applying, please get in touch with us at [email protected]. Please note that we will always
ensure that a fair recruitment process is followed for all candidates and appointments will be
made based on merit.

Find out more about our
commitment to diversity and inclusion here.