Audio Visual Design Drafting Support (TEMP)

Unleash YOUR Potential With Us 

As a next-generation public research institute, we are an inclusive community of thinkers, doers, creators, innovators, healers, and leaders striving to shape the future and solve the world’s most challenging problems. No matter what your role is, when you join Knight Nation, you’ll play an integral role in pushing us forward to become among the most impactful universities in the country. You’ll be met with opportunities to connect and collaborate with uniquely talented faculty, staff, and students across 13 colleges and multiple campuses and regional locations. That means greater challenges to tackle, more meaningful opportunities to grow, and rewarding experiences that go beyond a paycheck. We’re seeking qualified, motivated individuals who will help UCF fulfill its mission in unleashing the potential of every individual, enriching the human experience through inclusion, discovery, and innovation; and propelling broad-based prosperity for the many communities we serve. 

Office of Instructional Resources 

The Office of Instructional Resources is a group of builders, problem-solvers, and creators. We work tirelessly behind the scenes designing, installing, and supporting the latest technology in learning spaces across the university while continually searching for the newest innovations in educational technology. We value technology that is consistent, intuitive, and effective so that your multimedia content works seamlessly in spaces all over campus.

The Opportunity:  

The UCF Office of Instructional Resources (OIR) is in need of an Audio/Visual Design assistant. This role will support Design/Documentation efforts for projects, including creating wiring/flow diagrams for A/V systems for use by OIR, other UCF departments and outside integrators. The ideal candidate will have drafting experience in AutoCad and Visio, have a basic understanding of Audio-Visual systems, and be able to work in a fast- paced, deadline driven environment.

Responsibilities:  

• Follows Standard Operating Procedures within UCF IT and OIR. This includes staff policies for telecommuting, administrative tasks, creating and maintaining documentation, outage communication procedures, and managing customer interactions.

• Performs tracking and reporting functions within ServiceNow.

• Works to meet service level targets to ensure a high level of service delivery.

• Ensures all assigned Objectives & Key Results (OKR) and various metrics are met on an annual basis. This includes departmental and individual Service Level Agreements on tickets and assignments.

• Attends various seminars, trainings, and conferences related to current or emerging technology. Will be given various opportunities to obtain certifications based on specific training.

• Other duties as assigned, which may include temporary supervisory role for the subunit within the department.

Minimum Qualifications:  

• High School Diploma or Equivalent.

Preferred Qualifications: 

• Ability to use basic hand tools.

• Ability to lift 25 lbs. overhead.

• Drafting (Auto CAD and or Visio) experience.

• Understanding of Audio-Visual systems signal flow.

• Ability to discern audio and video quality related to AV installation projects.

• Ability to work on active construction sites.

• Ability to drive a motor vehicle.

Special Instructions to the Applicants: 

Position requires a valid Class E driver’s license (regular license). The position may involve driving to various locations on and off campus to conduct University business.

Are Benefits Important to You? 

State Benefits eligibility for OPS employees are subject to criteria established by the State of Florida. The state’s benefits administrator, People First, determines eligibility and coordinates enrollment. If this position becomes eligible for state benefits the employee will be notified directly by People First.  OPS positions are not entitled to paid time off.   

Who Are We? 

Founded in 1963 to fuel the region’s talent pipeline and support the growing U.S. space program, UCF is built to make a better future for our students and society. It’s one of the reasons U.S. News & World Report ranks UCF among the nation’s top 20 most innovative colleges, while Forbes, Kiplinger, and The Princeton Review rank us a best-value university. UCF is one of 14 universities nationwide designated as both a Hispanic-Serving Institution and a Research 1 university. With 13 colleges, including a fully accredited College of Medicine, UCF offers more than 220-degree programs between its main campus, downtown campus, hospitality campus, academic health sciences campus, and 11 UCF Connect centers located throughout the region. In addition, UCF extends its reach to communities in and beyond Central Florida by offering complete, online programs leading to bachelor’s degrees, master’s degrees, Ph.D.’s., certificates, and more. 

Unless explicitly stated on the job posting, it is UCF’s expectation that an employee of UCF will reside in Florida as of the date the employment begins. 

Department

Office of Instructional Resources – OPS

Hours of Work

Full time

Work Schedule

Monday – Friday; 8:00am – 5:00pm

Type of Appointment

Fixed Term (Fixed Term)

Hourly Rate

$20.00

Benefits Eligibility

State Benefits eligibility for OPS employees are subject to criteria established by the State of Florida. The state’s benefits administrator, People First, determines eligibility and coordinates enrollment. If this position becomes eligible for state benefits the employee will be notified directly by People First.  OPS positions are not entitled to paid time off.  

Equal Employment Opportunity Statement:

As an equal opportunity/affirmative action employer, UCF encourages all qualified applicants to apply, including women, veterans, individuals with disabilities, and members of traditionally underrepresented populations. UCF’s Equal Opportunity Statement can be viewed at  http://www.oie.ucf.edu/documents/PresidentsStatement.pdf.

As a Florida public university, UCF makes all application materials and selection procedures available to the public upon request.

The University of Central Florida is proud to be a smoke-free campus and an E-Verify employer.