Business Process Analyst

The University of St. Thomas invites qualified candidates to apply for a Business Process Analyst position within Innovation Technology Services.

This position will have the opportunity to work remotely within the greater Twin Cities area and will be required to attend workshops and meetings on a semi-regular basis on the St. Paul Campus. 

The University of St. Thomas embraces diversity, inclusion, and equal opportunity for all. Our convictions of dignity, diversity and personal attention call us to embody and champion a diverse, equitable and inclusive environment.  The University is an Equal Employment Opportunity Employer (EEO).  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, status as a protected veteran, or other protected characteristic.  We are committed to building a skilled team that represents a variety of backgrounds and perspectives. This commitment is consistent with our mission: Inspired by Catholic intellectual tradition, the University of St. Thomas educates students to be morally responsible leaders who think critically, act wisely, and work skillfully to advance the common good.  A successful candidate will possess a commitment to the ideals of this mission.

JOIN OUR COMMUNITY

The University of St. Thomas offers a competitive and comprehensive benefits program, which includes:

• Up to 100% tuition remission for employees, spouses, and dependents upon eligibility
• A generous Employer retirement contribution of 9.4% of annual salary upon eligibility
• Medical, dental, and vision options
• Employer-paid disability, life, and AD&D benefits

JOB SUMMARY

The Business Process Analyst uses their ability, knowledge, and skills for analyzing business processes and applications with the objective of improving and/or automating, increasing efficiency, and/or saving money. The BPA will perform these functions in the support of ITS initiatives, including IT Project Management support, improving cross-functional business processes, service owner support, and others.

ESSENTIAL FUNCTIONS

In support of the objectives above, the BPA will be expected to:

• Lead the process of analyzing and streamlining complex business processes to best align technology-related solutions with business strategies. Define and complete complex user stories; consider the current and future business environment when designing solutions.
• Design solutions to solve complex problems considering technology capacity and desired business results. Use “best practice” methodologies to manage and execute business process improvements with minimal supervision.
• Provide stakeholders with necessary analysis documentation for buy-in, leadership decision, and implementation; conducts walk-throughs of recommended system functionality and prototypes with business users in small group or large group settings.
• Manage end-to-end process change projects including, current state analysis, future state process design, identifying the requirements for change, testing, documentation, and implementation.
• Assist project sponsors and managers with establishing project charters and formulating project scope and objectives. Collaborate with and educate business process owners responsible for managing and operating business processes. Work with service owners to improve IT processes.
• Lead workshops for process redesign that involve eliciting business, process and/or system requirements.. Facilitate and lead interviews, focus groups, and workshops to establish current and future business processes; coordinates the communication between stakeholders and service owners in order to effectively implement solutions.
• Lead efforts to build business process analysis competencies across ITS and the university. Develop, adapt, and share best practice methods and tools; coach, mentor and train other “apprentice” business process analysts. Other duties as assigned.

Minimum Qualifications

• Bachelor’s degree
• Three years of relevant, professional level experience in business process analysis and improvement role(s) or a comparable combination of education, training, and experience

HOW TO APPLY

All interested candidates must apply online at https://www.stthomas.edu/jobs/ . Follow the instructions to complete an online application which includes creating or updating an applicant profile, uploading a resume, and completing a job specific application.

In light of its commitment to create and maintain a safe learning and working environment, employment with the University of St. Thomas requires consent and successful completion of a background screening.

Official job posting is available at www.stthomas.edu/jobs .

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