Clin Svc Representative I - CPT Jax - Tenders Global

Clin Svc Representative I – CPT Jax

University of Florida

Classification Title:

Clin Svc Representative I

Job Description:
  • Point of Service Operations – serves as a first-line liaison for internal and external customers, including guests, clients, faculty, staff, students, vendors, and others. Communicates with customers in person, by telephone, email, fax, or postal mail. Greets patients and secures confidentiality forms. Explains and satisfies any necessary patient signature requirements. 
  • Routes phone calls as necessary for the departmental/practice operations.
  • Pulls daily abuse reports from the Florida Hotline and prepares them for medical and social review; enters mandatory reports in the DOH data system, FSF; in accourdance with Dept. of Health Contractual Standards. Interviews and completes the registration process for patients utilizing the specific service. Operates various office equipment and computer systems.
  • Performs routine clerical duties for the department, performs other general office and administrative duties, such as filing, receiving and sorting mail, and ordering supplies.
  • Provides administrative support to providers and management staff and assists in organization of clinical service. Problem solves issues with registration, schedules, appointments, subpoenas and court orders, etc.
  • Assists with patients attending therapy appointments.
Expected Salary:

$15 to $17 per hour depending on education and experience.

Minimum Requirements:

High school diploma or equivalent.

Preferred Qualifications:
  • Two to four years clerical/customer service experience preferred, ideally in a health care related industry serving the pediatric population. 
  • One year computer experience for imputing data and reviewing patient demographic material preferred.
Special Instructions to Applicants:

This is a time-limited position.  Time limited positions are based on circumstances, such as funding sources, which control the length of time for which the position is available.

Background Check is Required.

To be considered you must upload your Cover Letter, Resume/CV, and 3 References.

University of Florida College of Medicine – Jacksonville:   Visit this link to watch the video.

Application must be submitted by 11:55 p.m. (ET) of the posting end date.

The University of Florida is an Equal Opportunity Employer. The University is committed to nondiscrimination with respect to race, creed, color, religion, age, disability, sex, sexual orientation, gender identity and expression, marital status, national origin, political opinions or affiliations, genetic information and veteran status in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training.


Health Assessment Required: Yes.


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