Crisis Line Volunteer - Tenders Global

Crisis Line Volunteer

  • Contract
  • Remote
  • Posted 3 weeks ago

Women's Support Network of York Region

Dear Prospective Volunteer,

If interested in a position, please APPLY ON OUR WEBSITE using the Volunteer Application for non-crisis or crisis volunteer positions using the link below:

Get Involved – Women’s Support Network of York Region (

Thank you for your interest in volunteering with the Women’s Support Network (WSN) of York Region. Volunteers are an important part of our team that support us to have the greatest impact as we are a non-profit, grassroots organization. We encourage you to bring your passions and skills to make a difference in our community. Volunteering with WSN does require a minimum commitment of hours of training, depending on your area of interest. Most of our training is available online with some live modules. You can find opportunities and future training dates on our website:

Our Mission

The Women’s Support Network (WSN) is York Region’s only sexual violence crisis centre, established in 1992. We provide free, non-judgmental, and confidential services to anyone who has experienced any form of sexual violence at some point in their lifetime.

Our Vision

To eradicate sexual violence.

Core Values & Guiding Principles

1. We adhere to a grassroots feminist anti-racist and anti-oppressive framework. In other words, we believe everyone is their own expert and, while we offer tools and support, we honour everyone’s unique journey towards healing.

2. Education and knowledge are power. We are committed to supporting the education of clients, as well as ongoing education and self-care for staff, board members and volunteers.

3. We are committed to a transparent continual review and evaluation of policy, programs, and practice. We will measure equity by results, not by intentions. We have a commitment to provide a client space within our facilities and we actively seek client driven direction and feedback.

4. We are committed to taking a lead role in the community as a catalyst for change, and will continue to have fresh ideas, innovations and “thinking outside of the box”.

Our Services

Our services cover all aspects of sexual violence – sexual assault, confusion whether it was sexual violence, childhood/historical sexual abuse, sexual harassment, online sexual violence, ritual abuse, human trafficking, sex work and any other type of potential sexual violence.

  • Board of Directors
  • *Crisis Responders on Crisis Phone Line or Online Crisis Chat
  • Fundraising Support
  • Bingo Support


  • Act within the spirit of our Vision and Core Values & Guiding Principles
  • Adhere to our policies and procedures
  • Maintain confidentiality as outlined in the Confidentiality Policy
  • Commit to the time requirements
  • Attend all required training sessions, supervision, and other meetings as requested

Requirements for Crisis Line and Online Crisis Chat Responders:

1. Must be minimum 18 years old.

2. Crisis line and online crisis chat responders will interact with clients on their personal devices. Please note, all calls are forwarded through our cloud system so there is no possible way callers will have access to your number.

3. One volunteer is scheduled at a time to answer crisis line calls or respond to online crisis chat. Backup and staff are available for support. If you have concerns regarding the work, the Public Education Coordinator is also available to meet with you.

4. Must choose at least 4 shifts per month. Each shift is 5 hours long.

For Bingo Support:

1. Must be minimum 18 years old.

2. Complete an Ontario Lottery and Gaming (OLG) training session before your first bingo shift – Training is available at “Charitable Gaming Volunteer Training”.

3. Ensure that you adhere to OLG dress code guidelines (WSN polo shirts provided).

4. Requires 1-2 bingo shifts per month on Sunday afternoons from 12-3 or 3-6pm.

If you will like to join our growing team then please fill out an online application by visiting our website, or go to our website to view more information and download an application:

Job Types: Part-time, Casual

Salary: From $1.00 per year


  • Evening shift
  • Monday to Friday
  • Morning shift
  • Night shift
  • Weekend availability

Work Location: Remote

Apply Now
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