University of Houston
Customer Service Representative II – (STA010926) Customer Service Rep 2
: H0210 Admissions
Receives and responds to the more difficult customer inquiries and complaints in person, by telephone and/or email. Investigates and researches complaints and participates in negotiating solutions. Conducts proactive customer services activities, and may conduct periodic surveys to assess the effectiveness of the program.
The following documents are required:
• Three references.
Incomplete applications will not be reviewed.
High school and 3 years experience
Requires a basic knowledge of grammar, spelling, punctuation and simple mathematical functions like percentages, ratios, etc. as might normally be acquired through attainment of a high school diploma or GED. Requires a minimum of three (3) years of directly job-related experience.
Additional Job Posting Information:
-Department is willing to accept education in lieu of experience.
-Department is willing to accept experience in lieu of education.
May Be Eligible for Alternative Workplace Arrangements.
Notes to Applicant: The following documents are required: (1) Resume and (2) Three references. Incomplete applications will not be reviewed.
Salary: 13.32 – 16.64
Required Attachments by Candidate: Resume
: Oct 4, 2022, 11:07:46 AM
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