Director, Advising Operations - College of Arts & Science - Tenders Global

Director, Advising Operations – College of Arts & Science

New York University


Posted: 24-Nov-23

Location: New York, NY, US, 10001

Type: Full-time

Salary: Open


Other Staff/Administrative

Internal Number: 233096306

Director, Advising Operations – College of Arts & Science
US-NY-New York
Job ID: 2023-12559
Type: Arts and Science (AS1111)
# of Openings: 1
Category: Student Services/Athletics
New York University

Reporting to the Associate Dean for Administration and Chief of Staff, the Director of Advising Operations overseas student support operations for the student advising and student success areas of the College. The Director will be responsible for data management, generation and sharing among student support staff. This role will partner with key offices (Office of Student Success, Registrar, IT) to provide reports to advising staff throughout the year, timed at key moments in the student support lifecycle. The Director will partner with CAS IT and other operational units at CAS and the University to develop systems that support the student advising experiences, including web based solutions that facilitate student advising and support. providing oversight of project planning, strategic communication and evaluation to ensure advising strategic objectives are met; using data to identify patterns and offer insights that will be used to make informed organizational decisions. The Director will also oversee hiring and recruitment of student office assistants and grad student advisers, providing supervision as they support college advising teams and functions (walk in advising). The Director will implement and facilitate new advisor onboarding and training as well as ongoing staff development.


Required Education:
Master’s Degree in Public Administration, Business Administration, Liberal Arts discipline or relevant field (Higher Education Administration)
Preferred Education:
PhD, EdD degree in related discipline
Required Experience:
5+ years years of demonstrated progressively responsible and successful experience in advising and administration, including staff supervision.
Preferred Experience:
Related experience at a large college or university.
Required Skills, Knowledge and Abilities:
Ability to work in a fast-paced, dynamic, and collaborative environment. Exceptional interpersonal, leadership, and organizational skills. Superior presentation, written and verbal communication skills. Possess a strong commitment to student success through the use of innovation, and data informed decision making. Demonstrated ability to identify, resolve, and consult on a wide range of administrative and operations issues with a clear sense of institutional needs and priorities. Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy. Knowledge of analytics tools (e.g.Tableau) and experience using statistical packages for analyzing datasets (e.g. Excel, SPSS, SAS, etc.) Knowledge of data models and database design development. Adept at report writing and presenting findings.
Preferred Skills, Knowledge and Abilities:
Preferred knowledge of university data systems, report generation and basic analytics. Knowledge of training and supervision and student support best practices.


In compliance with NYC’s Pay Transparency Act, the annual base salary range for this position is USD $70,000.00 to USD $85,000.00. New York University considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. This pay range represents base pay only and excludes any additional items such as incentives, bonuses, clinical compensation, or other items.
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About New York University
New York University (NYU) is one of the top private universities in the United States, and NYU Tandon School of Engineering traces its roots back to 1854, building on an illustrious past as Brooklyn Poly and the NYU Polytechnic School of Engineering. Our mission is to excel in research, teaching, and entrepreneurship and inspire and educate engineers for the 21st century — backed by an historic commitment of $1 billion to recruit new faculty, fuel groundbreaking basic and applied research in key areas, and expand the Downtown Brooklyn campus. NYU Tandon faculty are world renowned leaders in science and technology, with a strong commitment to research, innovation, and entrepreneurship that make a difference in the world. We lead and have ties to multidisciplinary centers in wireless technology, cybersecurity, urban informatics, data sciences, artificial intelligence, renewable energy, and health, among others. Our faculty and students are part of the high-tech start-up culture in New York City and in downtown Brooklyn, and we support three “future lab” business incubators that connect our students and faculty to today’s innovation economy. We are deeply committed to teaching and learning, and with NYU’s unrivaled global network of campuses, we promote a truly global engineering education.

NYU Tandon is committed to substantially increase the proportion of our faculty from historically underrepresented groups in STEM and we encourage candidates from such groups to apply. We aspire to create a climate where diversity and inclusion are not only appreciated but considered an asset for creativity and innovation, and we seek faculty who have a real passion for a culturally diverse environment. We take pride in our high numbers of female students and students who are the first in their family to go to college. NYU belongs to the Higher Education Recruitment Consortium (HERC), which assists with dual-career searches, and our faculty are supported by a range of work-life balance programs provided by the NYU Office of Work Life
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