Infodemic Management Officer - Tenders Global

Infodemic Management Officer

United Nations High Commissioner for Refugees (UNHCR)

tendersglobal.net

JOB DESCRIPTION

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Qualifications

  1.    Background

The mission of the World Health Organization’s Health Emergencies Programme (EPR) is to build the capacity of Member States to manage health emergency risks and to lead and coordinate the international health response, when national capacities are overwhelmed, to contain outbreaks and to provide effective relief and recovery to affected populations.

Risk communication is a cross-cutting program that contributes to the organization’s support to governments in responding to emergencies, enabling those most at risk to understand and adopt protective behaviors during a crisis, facilitate enhanced surveillance, reduce confusion and minimize miscommunication and rumors.

Thus, the Infodemic Management Officer as part of Communication and Community Engagement initiative will use WHO guidelines, programs from the Ministry of Health and other relevant documents to support the coordination of programs and activities related to promoting immunization against COVID-19 as well as reinforce the preparedness of the national health system against future outbreaks. promoting behaviours and practices necessary to combat rumours as part of the pandemic response and to protect public health.

The Infodemic Management Officer, under the coordination of the Emergency, Preparedness and Response team lead collaborating closely with the External Relations Cluster will work directly with the National Directorate of Public Health, provincial health directorates, UN agencies and relevant stakeholders as part to improve Risk Communications and Community Engagement.
2.    DESCRIPTION OF DUTIES
•    Assist in the development of COVID-19 Transition Plan and documentation of response and lessons learned with a focus on the RCCE pillar
•    Work on monitoring discourse around COVID-19 and other diseases in media and social media, and other key sources
•    Work with the Communications Officer on the Production of qualitative content to counter misinformation and fill information gaps
•    Contribute to the documentation of lessons learnt and knowledge sharing activities
•    Assist in the development of materials and system for risk communication and community engagement
•    Work with the team to create partnerships and liaise with stakeholders to strengthen multidisciplinary and multi-sectoral collaboration to strengthen vaccination and combat its risk factors, such as rumours, including community engagement.
•    Contribute to the development of strategies and plans to ensure regular rumour track and monitoring both in digital sphere and in the communities.
•    Prepare bi-weekly thematic discourse analysis reports around thematic topics (example: vaccines, diseases…)
•    Contribute to the setting up and management of the Viral Facts hotline and social media channels in Portuguese and provide at least one pieces of content per day addressing misinformation
•    Assist in the organization of meetings, trainings, focus groups, production of key materials and events involving communities and key partners to both to understand the situation, and boost the dissemination networks and content though different channels.
•    Perform any other functions as may be assigned by the supervisor.
3.    Qualifications, experience, skills and languages
Educational Qualifications
Essential: First university degree in information management or information technology or communications or social science
Desirable: Training or specialization in Infodemic management

Experience
Essential: 1 years’ experience in the promotion of social programmes and or communication, working with national / international organisations involved in risk communication, health promotion, public health or development.
Desirable: Experience in monitoring and countering infodemics.
●    Experience in developing training materials and modules.

Skills/Knowledge
●    Excellent written and verbal communication skills.
●    Ability to work flexibly within short deadlines in a changing environment with competing priorities
●    Strong understanding of risk communication and community engagement strategies.
●    Thorough knowledge of the principles, techniques and practices of online dissemination of information, via social media mechanisms and the web and.
●    Thorough understanding of the impact of communications on the reputation, image, and success of an organization, as well as the role the web and social media has in this regard.
●    Using Outlook, Word, Excel, and PowerPoint
●    editing skills

WHO Competencies
Teamwork
Respecting and promoting individual and cultural differences
Communication
Moving forward in a changing environment
Producing results

Languages and level required
●    Excellent knowledge of English and Portuguese

Additional Information (For HR use only):
•    This vacancy notice may be used to identify candidates for other similar consultancies at the same level.
•    Only candidates under serious consideration will be contacted.
•    A written test may be used as a form of screening.
•    If your candidature is retained for interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.
•    For information on WHO’s operations please visit: http://www.who.int.
•    The WHO is committed to creating a diverse and inclusive environment of mutual respect. The WHO recruits workforce regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics.
The WHO is committed to achieving gender parity and geographical diversity in its workforce. Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States (https://www.who.int/careers/diversity-equity-and-inclusion) are strongly encouraged to apply for WHO jobs.
Persons with disabilities can request reasonable accommodations to enable participation in the recruitment process. Requests for reasonable accommodation should be sent through an email to  [email protected]
•    An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter (https://www.who.int/about/who-we-are/our-values) into practice.
•    WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of short-listed candidates.
•    WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
•    Consultants shall perform the work as independent contractors in a personal capacity, and not as a representative of any entity or authority.
•    WHO shall have no responsibility for any taxes, duties, social security contributions or other contributions payable by the Consultant. The Consultant shall be solely responsible for withholding and paying any taxes, duties, social security contributions and any other contributions which are applicable to the Consultant in each location/jurisdiction in which the work hereunder is performed, and the Consultant shall not be entitled to any reimbursement thereof by WHO.
•    Please note that WHO’s contracts are conditional on members of the workforce confirming that they are vaccinated as required by WHO before undertaking a WHO assignment, except where a medical condition does not allow such vaccination, as certified by the WHO Staff Health and Wellbeing Services (SHW). The successful candidate will be asked to provide relevant evidence related to this condition. A copy of the updated vaccination card must be shared with WHO medical service in the medical clearance process. Please note that certain countries require proof of specific vaccinations for entry or exit. For example, official proof /certification of yellow fever vaccination is required to enter many countries. Country-specific vaccine recommendations can be found on the WHO international travel and Staff Health and Wellbeing website. For vaccination-related queries please directly contact SHW directly at [email protected].
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