Intern, ERP Communications - Tenders Global

Intern, ERP Communications

  • Contract
  • Geneva
  • Posted 2 months ago

Organization: IFRC - International Federation of Red Cross and Red Crescent Societies

Job Purpose

The intern will support the development of communicational and innovative pieces of the ERP Program to create internal and external clarity and awareness of the Program and its advances, guided by the ERP Program Manager. This includes how to strategically create and communicate an Organizational Change Management through the ERP, to communicate advances of ERP Workstreams to different audiences, among others. Support should also be provided to analyse, structure, and develop an ERP Digital Archive of the program.

Job Duties and Responsibilities

  • Develop strategic communicational pieces such as reports, presentations, bulletins, social media pieces.
  • Support administrative matters such as taking the minutes of the meetings and support its follow up, setting specific remote and presently meetings, and others as per request.
  • Analyse, structure and develop an ERP Digital Archive of the ERP Program.
  • Support the generation of an institutional change management through communicational campaigns that include ERP awareness, connection with the Departments, Units, regions and key processes such as Unified Planning.
  • Understand the gaps and opportunities of the program and propose innovative communicational ideas such as videos, workshops, webinars, among others.
  • Liaise with the training team to revise the coherence of the ERP training components.
  • Act as focal point to receive content inputs from ERP staff members, global and regional champions, users, key implementers, among others, to canalize it for the different ERP staff, to use it for reports and to maintain updated key stakeholders.
  • Support the dissemination and submission of ERP strategic information/documentation in IFRC Webpage, Fednet, among other institutional communication spaces.
  • Support any other communicational and administrative aspect as per the ERP Manager request or the ERP Program Sponsor request.



  • Degree in Journalism, Communications, Marketing, International Relations, Political Science or other related areas. 



  • Relevant experience in developing internal or external communication campaigns to create transformational changes
  • Experience in managing and organizing online information such as creating repositories and archives
  • Strong track record in communication planning and delivering projects

Knowledge, Skills and Language

Knowledge and Skills 


  • Creative and innovative skills to propose and design communicational pieces
  • Excellent writing and editing in English (for formal reports, presentations, bulletins, press relations and web related materials)
  • Advanced skills in computer productivity applications (Word, Excel, PowerPoint and Outlook)
  • Ability to work within a multi-cultural, multilingual, multidisciplinary environment
  • Ability to prioritize tasks and work under pressure to meet scheduled and unexpected deadlines.
  • Ability to work as a team player, exercise diplomacy and make independent decisions
  • Results oriented and demand driven individual, entrepreneurial


  • Knowledge of humanitarian affairs 




  • Fluently spoken and written English


  • Good command of another IFRC official language (French, Spanish or Arabic)


Competencies and Values

Values: Respect for diversity; Integrity; Professionalism; Accountability
Core competencies: Communication; Collaboration and teamwork; Judgement and decision making; National society and customer relations; Creativity and innovation; Building trust

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