IT Help Desk Analyst - Tenders Global

IT Help Desk Analyst

University of Virginia

The University of Virginia Police Department is seeking an IT Help Desk Analyst 2. This position will be a full-time, onsite position and will be responsible for IT support of the Department.  The position will require some overtime and will provide user support during off hours when normal IT staff are not present.  Responsibilities include basic helpdesk support for staff, troubleshooting IT issues, maintaining inventory records, issuing new equipment, surplus old IT equipment, maintaining departmental websites, and other IT duties as assigned by the IT Manager.  These duties are to be completed in an efficient and timely manner.  The position is also expected to obtain and maintain a Virginia Criminal Information Network (VCIN) certification.


  • Bachelors’ degree and at least 1 year of related experience. 4 or more years of experience may be considered in lieu of a degree.

  • Valid Virginia Drivers License with a positive points balance

  • Good Communication skills

  • Strong customer services skills

  • Able to work collaboratively and independently

  • Ability to lift up to 50 lbs to install new computers and printers and also relocate computers and printers.  Also, the ability to crawl under desks to connect and disconnect computers and printers.

Anticipated hiring range : $18.00 – $27.00 / hour  

The selected applicant will be required to complete a police background check prior to their first day of employment per university policy.


Please visit , and search for “R0052966”

Complete an application online and attach:

1.     Cover letter to include your interest in the position and your knowledge, skills, abilities, and experiences

2.     Resume or CV


PROCESS FOR INTERNAL UVA APPLICANTS: Please apply through your Workday Home page, search “Find Jobs”, and search for “R0052966 


***Please note that you MUST upload ALL documents into the CV/Resume box. Applications that do not contain all of the required documents will not receive full consideration. ***


For questions about the application process, please contact Rhiannon O’Coin, Senior Academic Recruiter, [email protected] or Miranda Butler, Hiring Manager, [email protected]


For more information about UVA and the Charlottesville community please see  and

The University of Virginia, i ncluding the UVA Health System which represents the UVA Medical Center, Schools of Medicine and Nursing, UVA Physician’s Group and the Claude Moore Health Sciences Library, are fundamentally committed to the diversity of our faculty and staff.  We believe diversity is excellence expressing itself through every person’s perspectives and lived experiences.  We are equal opportunity and affirmative action employers. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.

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