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IT Professional-Transportation

Colorado State University

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Posting Details
Posting Detail Information

Working Title IT Professional-Transportation
Position Location Fort Collins, CO
Is this position eligible for hybrid or remote work? No
Research Professional Position No
Posting Number 202202032AP
Position Type Admin Professional/ Research Professional
Classification Title Prof/Indiv Contrib II
Number of Vacancies
Work Hours/Week 40
Proposed Annual Salary Range $65,000 – $75,000
Employee Benefits Colorado State University (CSU) is committed to providing employees with a strong and competitive benefits package that supports you, your health, and your family. Visit CSU’s Human Resources website for detailed benefit plan information for permanent full-time and part-time faculty and administrative professional employees in the following University benefit areas: https://hr.colostate.edu/hr-community-and-supervisors/benefits/benefits-eligibility/ & https://hr.colostate.edu/prospective-employees/our-perks/ .
Desired Start Date
Position End Date (if temporary)
To ensure full consideration, applications must be received by 11:59pm (MT) on 01/20/2023
Description of Work Unit It is the mission of this department to provide safe, efficient multi-modal access to campus and manage parking resources to support campus activities and enhance life in the university community. The department is a self-funded auxiliary department of Colorado State University that supports all maintenance and operations as they relate to transportation services on campus.
Founded in 1870, Colorado State University is among the nation’s leading research universities and enrolls approximately 32,000 undergraduate, graduate, and professional students. Located an hour north of the Denver metro area, Fort Collins is a vibrant community of approximately 157,000 residents that offers the convenience of a small town with all the amenities of a large city. Fort Collins is situated on the Front Range of the Rocky Mountains with views of 14,000 foot peaks, and offers access to numerous cultural, recreational, and outdoor opportunities.
Position Summary This position is responsible for system integration, system operability and contract service relationships to ensure network integrity and ongoing day to day operations. Provide oversight to management of computers, software, hardware and user support. Manage and revise policies and procedures to inventory, maintain, order and replace hardware and or software. Develop and oversee robust risk management planning to identify and remediate network risk to include scheduled routine maintenance, updates and tests to assess network connectivity. Demonstrated software and hardware utilization; diagnosing, analyzing, resolving, documenting, installing and updating hardware and software.
Required Job Qualifications
  • Bachelor’s degree in related field plus 3 years related work experience in advanced systems programming, system integration, data communications, maintenance and installation;

OR

  • High School Diploma (or GED) plus appropriate work experience within the information technology field, to substitute for the degree on a year-for-year basis; training and certifications related to the work assigned to the position will also be considered as a substitution for the required experience and/or degree.
  • Work experience in hardware and software installation as well as providing excellent user support
  • Experience maintaining VMware, HyperV, Windows 10/11, Server 2016 and higher infrastructure.
  • Aptitude building and maintaining vendor relationships to identify software and hardware functionality and solutions
  • Evidence of experience working effectively in a team environment, as well as autonomously
  • Strong knowledge of data exchange between differing vendor systems (e.g., API, SFTP) and understanding of data security and encryption
  • Experience and working knowledge of Microsoft Office suite
  • Supervisory experience
Preferred Job Qualifications
  • Adept with SQL with ability to write complex queries
  • Programming application, data science and A.I. knowledge
  • Strong communication, presentation and interpersonal skills
  • Managing data warehouse to validate and maintain data integrity
  • Demonstrated ability to work with complex databases and extract data for reporting purposes
  • Experience and working knowledge of Power BI applications
  • Experience working with institutions of higher education
  • Experience working with geographical information systems (GIS)
  • Experience working with License Plate Recognition (LPR)
  • Substantial organizational and complex problem-solving skills and attention to detail
Diversity Statement Reflecting departmental and institutional values, candidates are expected to have the ability to advance the Department’s commitment to diversity and inclusion.

Essential Duties

Job Duty Category System Administration
Duty/Responsibility
  • Serve as subject matter expert for department applications and systems. 
  • Oversee all parking and transportation technology systems. 
  • Install, configure, maintain, replace, troubleshoot, support and document server hardware and software. 
  • Use service and maintenance tools for automating and configuring Windows operating systems and virtual servers. 
  • Recommend, test and implement systems/software upgrades or enhancements following industry standards. 
  • Review, maintain and recommend solutions to security risks as identified by outside entities, trade journals or internal review. 
  • Create robust contingency and recovery plans to ensure data transfer, integrity and system interfaces are operable. 
  • Work collaboratively with department to ensure system specifications are set up to support data extraction and identify opportunities to improve usage of existing technology to drive efficiency. 
  • Develop and oversee team regarding procedures, routine maintenance schedules, and checklist to monitor data transfer, reporting and communication. 
  • Ensure data integrity and database compliance regarding shared access and security policies. 
  • Provide oversight to team regarding responsibilities and utilization of testing database to advance existing reports and dashboards with recommendations for how to utilize resources and automate reporting. 
  • Develop procedures to utilize testing database to advance existing technology.
Percentage Of Time 30%
Job Duty Category Systems Integration, Infrastructure Management, and Resources
Duty/Responsibility
  • Research and recommend alternative tools and new technologies that provide desirable functionality with high value for the department. 
  • Identify opportunities around existing university software to align usage to improve customer experience and office efficiencies, utilization of ETL, FTP and APIs to securely transfer data and automate processes. 
  • Research, identify, recommend, design, install and integrate new enhancements. 
  • Stay current on IT security and compliance to recommend, identify and initiate improvements. 
  • Document designs, tool usage, infrastructure and support solutions. 
  • Plan, review and monitor wide range of internal and external systems to ensure best use of functionality and minimal risk to network interruption. 
  • Build contracts with third party service vendors to drive higher productivity and balance available resources to maximize results. 
Percentage Of Time 40%
Job Duty Category Team Supervision and User Support
Duty/Responsibility
  • Supervise IT team. 
  • Support installation, configuration and maintenance of software and computer hardware (workstations, printers, scanner, etc). 
  • Oversee and delegate to ensure appropriate training and training schedules are in place for security and software applications (new and existing). 
  • Work with staff to determine requirements and associated training to provide technical support. 
  • Develop procedures, processes, trainings and support schedules for infrastructure and compliance with university standards. 
  • Troubleshoot basic network connectivity to the LAN. 
  • Support operations and vendors to ensure system connectivity to support the university, operations and customer way-finding on campus. 
  • Provide coaching and development to IT administrative personnel through regular communication, job performance review and training. 
  • Establish performance goals and complete performance evaluations per university policy.
  • Responsible for all related IT activities, procedures and results.
Percentage Of Time 20%
Job Duty Category Miscellaneous Duties
Duty/Responsibility
  • Review incoming information to successfully route key information to the appropriate audience to ensure timely response and service is provided. 
  • Determine when internal forms, training materials, procedures, job aids and customer facing communication require change to maintain exceptional service. 
  • Identify opportunities to assist team members with understanding and education around technology interface. 
  • Participate in extended learning and campus activities as opportunities are available or as assigned to stay current with latest technology trends. 
  • Other tasks as assigned.
Percentage Of Time 10%

Application Details

Special Instructions to Applicants To apply, please upload a cover letter that addresses the required and preferred job qualifications, a resume, and the contact information for three professional references. References will not be contacted without prior notification of candidates.
Conditions of Employment Pre-employment Criminal Background Check (required for new hires)
Search Contact Adam Anderson, [email protected]
EEO Statement Colorado State University is committed to providing an environment that is free from discrimination and harassment based on race, age, creed, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, gender identity/expression, or pregnancy in its employment, programs, services and activities, and admissions, and, in certain circumstances, marriage to a co-worker. The University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Colorado State University is an equal opportunity and equal access institution and affirmative action employer fully committed to achieving a diverse workforce and complies with all Federal and Colorado State laws, regulations, and executive orders regarding non-discrimination and affirmative action. The Office of Equal Opportunity is located in 101 Student Services.
The Title IX Coordinator is the Director of the Office of Title IX Programs and Gender Equity, 123 Student Services Building, Fort Collins, CO 80523-0160, (970) 491-1715, [email protected] .
The Section 504 and ADA Coordinator is the Director of the Office of Equal Opportunity, 101 Student Services Building, Fort Collins, CO 80523-0160, (970) 491-5836, [email protected] .
The Coordinator for any other forms of misconduct prohibited by the University’s Policy on Discrimination and Harassment is the Vice President for Equity, Equal Opportunity and Title IX, 101 Student Services Building, Fort Collins, Co. 80523-0160, (970) 491-5836, [email protected] .
Any person may report sex discrimination under Title IX to the Office of Civil Rights, Department of Education .
Background Check Policy Statement Colorado State University strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, CSU conducts background checks for the finalist before a final offer. The type of background check conducted varies by position and can include, but is not limited to, criminal history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will also be conducted when required by law or contract and when, in the discretion of the University, it is reasonable and prudent to do so.

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