- Bachelor’s degree in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, related field, or equivalent practical experience.
- 10 years of experience in an applied research setting, or similar.
- Experience working with leadership and multidisciplinary teams.
- Experience in design controls and quality systems.
- Master’s degree or PhD in Human Factors/Usability/Ergonomics/User Experience, Industrial Engineering, Cognitive Psychology, or related Engineering Science.
- 10 years of experience in human factors/usability engineering.
- Experience developing and scaling human factors programs in accordance with FDA guidance and other relevant international standards (e.g., IEC 62366, ISO 14971).
- Experience conducting HFE/Usability Engineering on Software-as-a-Medical-Device (SaMD).
- Experience interacting with FDA and other regulatory bodies in the context of new or ongoing product approval submissions (510k and PMA).
- Ability to navigate and perform in a regulated environment.
About the job
At Google, we follow a simple but vital premise: “Focus on the user and all else will follow.” User Experience Researchers (UXRs) make this possible.
Google User Experience (UX) is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers: we care deeply about the people who use our products. The UX team plays an integral part in gathering insights about the needs, attitudes, emotions, and behaviors of people who use our products to inspire and inform design. We collaborate closely with each other and with engineering and product management to create industry-leading products that deliver value for the people who use them, and for Google’s businesses.
As a User Experience Researcher (UXR), you’ll help your team of UXers, product managers, and engineers understand user needs. You’ll work with stakeholders across functions and levels and have impact at all stages of product development. You’ll play a critical role in creating useful, usable, and delightful products. You’ll explore user behaviors and motivations by conducting primary research such as field studies, interviews, diary studies, participatory workshops, ethnography, surveys, usability testing, and logs analysis.
The UXR community at Google is unique and will help you do your best work. You’ll have the opportunity to work with and learn from UXRs across Google through regular meetups, mentor programs, and access to internal research tools.
In this role, you will establish a robust and comprehensive Medical Device Human Factors Engineering (HFE) program by creating scalable processes, and advising on HF across the organization to support our portfolio of products on regulated medical device pathways.
Google’s mission is to organize the world’s information and make it universally accessible and useful. Our Devices & Services team combines the best of Google AI, Software, and Hardware to create radically helpful experiences for users. We research, design, and develop new technologies and hardware to make our user’s interaction with computing faster, seamless, and more powerful. Whether finding new ways to capture and sense the world around us, advancing form factors, or improving interaction methods, the Devices & Services team is making people’s lives better through technology.
The US base salary range for this full-time position is $208,000-$306,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.
- Establish a comprehensive Medical Device HFE strategy and implementation plan (requirements, timelines, budget, resourcing) and present to executive and senior leadership.
- Lead the human factors and usability engineering process (e.g., use specifications, safety-critical tasks, test plans/protocols, validation reports, training) for Medical Device programs to ensure consistency, compliance, and efficiency.
- Serve as the human factors subject matter expert on cross-functional teams to de-risk Medical Device programs.
- Coordinate and interact with regulatory authorities/agencies, legal, clinical, quality, compliance, privacy, and external review teams.
- Establish and refine human factors procedures and tools to improve usability, safety, and comply with international standards and guidelines.
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