Medical Receptionist - Tenders Global

Medical Receptionist

Texas A&M University

Job Title

Medical Receptionist


Texas A&M University Health Science Center


Primary Care & Rural Medicine

Proposed Minimum Salary


Job Location

Bryan, Texas

Job Type


Job Description

What we believe

Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & identities.  Embracing varying opinions and perspectives strengthens our core values which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.

Who we are

As one of the fastest-growing academic health centers in the nation, the Texas A&M University Health Science Center encompasses five colleges and numerous centers and institutes working together to improve health through transformative education, innovative research and team-based health care delivery.

What we want

The Health Science Center (HSC) is looking for a Medical Receptionist to serve as a member of the Primary Care & Rural Health team. The Medical Receptionist is responsible for greeting patients and visitors in the clinic, handling patient calls for scheduling appointments and routing calls to the appropriate clinical staff. This position will handle front desk tasks including data entry into the Electronic Management System and billing/insurance processing and inquiries. The successful applicant will bring an expert level of customer service experience to the position and understand the demands of supporting executives in a fast-paced environment. This person must be professional, enjoy working in a high-volume environment and be able to apply strong organizational skills while being flexible in their daily routine. We desire an individual who subscribes to and supports our commitment as stated above. If this is you, we invite you to apply to become a member of our team.

What you need to know

Salary: Compensation will be commensurate to selected hire’s experience.

In accordance with the federal contractor vaccination mandate , specific facilities at The Texas A&M System may be considered a covered contractor workplace with covered contractor employees. Therefore, successful applicants for this position may be subject to the federal mandate and will be required to be fully vaccinated against COVID-19 as a condition of employment unless an approved medical or religious accommodation is in place. 

Required Education and Experience:

  • High school diploma or equivalent

  • Two years of related experience

Required Knowledge, Skills, and Abilities:

  • Must be skilled in the operations of a medical office

  • Working knowledge of word processing software

  • Basic computer and typing skills, keyboarding

  • Interpersonal and communication skills

  • Ability to plan and organize effectively

  • Knowledge of HIPAA guidelines

  • Ability to multi-task and work cooperatively with others

  • Experience working with a variety of individuals and communities

Preferred Education and Experience:

  • Associate’s Degree

  • Two years’ experience in general office or personnel operations including one year experience working within a medical office

  • Prior EHR experience

Preferred Knowledge, Skills, and Abilities:

  • Familiarity with electronic medical record systems. Fluent in Spanish


  • Patient Phone Calls – Handle phone calls from patients who need to schedule appointments to include adding new patients, verifying demographic information and insurance. Route calls to clinical staff and enter phone notes as appropriate.

  • Check-In Patients at Front Desk – Verify patient demographic information, collect co-pays and past-due balances, work patient waitlist, verify insurance, register patients for portal, check patients in/out. Scan insurance cards and IDs. Assist patients with kiosk.

  • Other Billing Projects – Various projects that can include, but not limited to, correcting denied claims due to registration errors, contacting patients related to upcoming visits, scheduling patient for wellness visits, inputting demographics for hospital billers. Performs other duties as assigned.

Instructions to Applicants: Applications received by Texas A&M University and TAMHSC, must either have all job application data entered or a resume attached. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume or use a LinkedIn profile to pre-populate the online application.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Affirmative Action/Veterans/Disability Employer.

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