Mental Health & Psychosocial Support Specialist - Based in NES - Tenders Global

Mental Health & Psychosocial Support Specialist – Based in NES

  • Contract
  • Jordan
  • Posted 2 months ago

Save the Children

Mental Health & Psychosocial Support (MHPSS) Specialist – Based in North East Syria

The Opportunity
The MHPSS Specialist will use their contextual understanding, technical expertise, and relationship building skills to deliver quality interventions in North East Syria (NES) related to PSS implementation. The role holder will provide technical oversight to operationalise the MHPSS strategy for the Syria Response Office in NES, mainstream MHPSS within NES programs, contextualize capacity building plans and content, and contribute to technical program design and implementation that is high quality and delivers positive change for children in North East Syria. The role holder will further support the design and implementation of assessments, monitoring and evaluation systems to demonstrate impact, while ensuring learnings are feeding into reports and action plans across our programmes, teams and partners. Approximately 20% of this role will be an internal focus to advance organizational practice on staff care and wellbeing, advising and collaborating with HR but not providing any individual support to staff. The role holder will work closely with the Child Protection Specialist in NES, with relevant Technical Advisors (Child Protection Gender and Inclusion, MHPSS) in the main office in Amman, as well as with MHPSS officers, operations colleagues and partners, building their capacity on MHPSS quality standards and fostering local ownership.

MHPSS is primarily streamlined within the Child Protection thematic area focusing on scalable, non-specialised community based MHPSS approaches with a strong focus on gender and inclusion, including: psychoeducation and MHPSS awareness raising, Save the Children’s HEART (Healing and Education through the Arts) program, Psychological First Aid (PFA) for Child Practitioners1&2, basic counselling, and “I support my friends” among others. The role will be instrumental within child protection programming and include an emphasis on Children Associated with Armed Forces and Armed Groups (CAAFAG), as well as cross-thematic integration with Education, Nutrition and WASH. In the event of a humanitarian emergency, the role holder will be expected to work outside the normal role profile and be able to vary working hours accordingly to provide needed MHPSS emergency support.
Reports to: Head of Programs (HoP)
Location: North East Syria
Staff directly reporting to this post: no direct reports but expected to provide technical supervision (matrix management), oversight, coaching, mentoring, close guidance to MHPSS officers, support to operational and other technical colleagues and as well as local partners in coordination with the CP Specialist. The role holder will also work closely with relevant MHPSS TAs and consultants.
Community-based MHPSS supports:
* Support MHPSS Officers with identifying, designing, planning and delivering community-based mental health promotion and prevention activities, around issues of concern to local communities, caregivers and children
* With the support of the Head of Programs, CP Specialist and relevant TAs, collaborate with the MHPSS Officers in each location to develop and adapt evidence-informed content for CB MHPSS activities, including MHPSS education and awareness materials relevant to MHPSS concerns in the local community

Structured MHPSS interventions for children and families:
* Train and capacitate MHPSS teams (SCI and partners) to plan and conduct structured MHPSS activities, based on agreed intervention packages and curriculums (ex. I support my friends, SAFE (Supporting Adolescents and their Families in Emergencies) program, HEART, among others).
* Monitor quality implementation and provide ongoing identification of training and capacity support needs
* Collaborate with the CP Specialist in the identification of additional structured MHPSS intervention packages for children, caregivers and families, to expand the existing portfolio if and as needed

Person-focused MHPSS supports to children and caregivers in need of additional support:
* Collaborate with thematic Advisors/Specialists to identify entry points for the provision of person-focused MHPS supports within Child Protection (i.e. case management), and potentially within other thematic programming as well; accordingly, collaborate to develop roll out/scale up plans
* Collaborate with the key Technical Advisors in the identification of relevant evidence-based person-focused intervention models and packages for children, caregivers and families
* Collaborate with the relevant MHPSS Technical Advisors (i.e. consultant and Regional MHPSS TA) in the definition or contextualization of practice guidelines and SOPs for the provision of person-focused MHPS supports
* Work with Child Protection/Education/Health/Nutrition/MHPSS Officers to identify staff and partner training needs, develop and adapt relevant training modules to ensure that the staff are equipped to provide safe and effective person-focused MHPSS supports. Initial focus may be on the Case Management teams (Coordinators, Officers and Assistants).
* Provide regular structured supervision to MHPSS Officers and/or other staff providing person-focused interventions, to ensure that they are providing high-quality evidence-based support, based on the agreed intervention models/packages and practice guidelines/SOPs; and provide day-to-day remote support on complex cases as needed.
* As and when intervention models are clarified and SOPs are in place, support MHPSS Officers and/or other staff providing person-focused interventions, to develop child-centered care plans for the children and families receiving focused MHPS support.
* Support and monitor the implementation of care plans, with special attention to risk assessment and safety concerns, and ensure proper documentation of decisions and outcomes.
* Develop and revise case documentation forms and referral systems, in coordination with CPIMS and GBVIMS platforms.
* Oversee the implementation of a safe confidential MHPSS record-keeping system that complements the existing Child Protection Case Management system and aligned to existing internal MEAL resources.

Staff Wellbeing
* Support the HR Department with developing staff wellbeing policies and plan, procurement/recruitment of individual staff supports, and with designing and delivering mental health promotion/self-care activities for staff. The MHPSS Specialist will not offer individual counseling support to staff.

* Collaborate with MEAL staff to oversee the field-level implementation of robust monitoring, evaluation and learning systems for MHPSS activities.
* Ensure development, review, periodic updating and monitoring of MHPSS QBMs
* Oversee the safe and ethical collection, storage and reporting of MHPSS program data.

Coordination, Representation and operational support:
* Work with program and area managers at the field level to ensure that the necessary operational support is in place MHPSS Officers to carry out their duties.
* Provide ongoing feedback to the HoP about operational needs and funding needs at each field location to inform proposal development and national, regional and global advocacy.
* Work with MHPSS Officers to identify potential partner organizations in each field location and develop collaborative partnerships to benefit from local expertise, develop local MHPSS capacity, and improve the local impact and sustainability of MHPSS activities.
* The role holder will be the technical focal point for SC NES and will be asked to represent in internal and external engagements including representing in the relevant Technical working groups.
* The MHPSS Specialist will coordinate technical teams to accomplish assigned tasks in close collaboration with the HoP, CP Specialist and TAs as well as the field/area management.

Professional requirements:
* Stay up-to-date on evidence-based psychological interventions and advances in the field of Child and Adolescent Mental Health, community-based MHPSS as well as staff wellbeing / staff care.

* Advanced degree in Clinical or Counselling Psychology, Mental Health, or related field.
* Minimum of 5 years of progressively responsible professional experience in a similar capacity
* Proven hands-on practical experience in structured MHPSS intervention packages
* Experience in integrating MHPSS dimensions in thematic programming (Child Protection, Education, Nutrition and/or Livelihoods, particularly in humanitarian emergencies or protracted-conflict settings.
* Proven capacity to train, supervise, and coach staff in MHPSS technical skills and coordination, based on evidence-based approaches and intervention packages
* Sound knowledge of IASC MHPSS guidelines, MH Action plan, IASC MHPSS M&E Framework, human rights, and protection in humanitarian contexts.
* Strong interpersonal skills and the ability to work within different cultural environments.
* Excellent English written and verbal communication and reporting skills.
* Fluency in Arabic is required. Kurdish is desired
* Commitment to Save the Children values and Child Safeguarding.


* Academic background and/or professional experience in the provision of Child and Adolescent MHPSS services.
* Experience working with IDPs and refugees from diverse cultures and nationalities.
* Certified training and practical experience in the provision of evidence-based, low-intensity psychological interventions (ex. PM+, SH+, IPT etc.)
* Understanding of the particular context and challenges related to CAAFAG in North East Syria
* Experience delivering SCI MHPSS packages, such as HEART or I Support my Friends.

The duties and responsibilities listed are representative of the nature of work required and are not necessarily all-inclusive.

Application Information:
Please attach a copy of your CV and cover letter with your application, and include details of your current remuneration and salary expectations. A copy of the full role profile can be found at

We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.

All employees are expected to carry out their duties in accordance with our global anti-harassment policy.
We encourage qualified women and persons with disabilities to apply.

How to apply

Please follow this link to apply:

To help us track our recruitment effort, please indicate in your email/cover (motivaiton) letter where ( you saw this job posting.

Job Location