Program Assistant - Tenders Global

Program Assistant

World Bank Group




IFC a member of the World Bank Group is the largest global development institution focused on the private sector in emerging markets. We work in more than 100 countries, using our capital, expertise, and influence to create markets and opportunities in developing countries. In fiscal year 2023, IFC committed a record US$43.7 billion to private companies and financial institutions in developing countries, leveraging the power of the private sector to end extreme poverty and boost shared prosperity as economies grapple with the impacts of global compounding crises
Under the supervision of the Country Manager and the country officer, the Program Assistant will provide a full range of administrative support to the IFC Morocco office.

The Program Assistant will be primarily responsible for the following tasks:

  • Provide administrative and basic operational support to IFC staff and STC based in Rabat- with a focus on the country management unit and one other business area. 
  • Help conduct research in areas relevant to IFC projects
  • Support the organization of events. 
  • Help review and edit briefs as needed 
  • Be accountable for the integrity of all projects documents and ensuring that the files of all projects are filed, organized and maintained in the right database
  • Follow-up with clients on project related issues, appointments, getting hold of documents
  • Organize internal and external meetings and taking the meeting minutes if needed
  • Provide support for IFC missions coming to Morocco including scheduling of meetings, organization of transportation, etc.
  • Process payments and expenses related to projects, consultants and events
  • Contribute to the preparation of the team outputs including presentations, reports, etc.
  • Coordinate and monitor work and activities to ensure IFC policies and management decisions and directives are properly carried out
  • Maintain liaison with local contractors and supplies concerning the provision of negotiated services
  • Coordinate with other ACS for cross regional support
  • Any other tasks as directed by country manager and country officer

Selection Criteria:

  • Bachelor’s Degree with 5 years of experience or equivalent combination of education and experience
  • Good knowledge of and demonstrated experience in administrative / operational support functions, including task management and major event planning and ability to apply relevant procedures, processes and systems
  • Analytical ability, practical problem-solving skills and resourcefulness in performing assigned varied tasks
  • Demonstrated ability to work effectively in high level multi-disciplinary teams
  • Demonstrated ability to be part of an effective team environment with a high degree of motivation, flexibility, and reliability
  • Innovative and open-minded, open to new approaches and ideas
  • Demonstrated skills in retrieving, gathering and obtaining information from various sources (Internet, etc.) and pulling them together in a usable format
  • Sound organizational skills and ability to prioritize and deliver assignments in a timely manner often under severe time pressures
  • Demonstrated initiative in developing practical approaches that improve office support work and effectiveness of the unit / team
  • Strong inter-personal skills and commitment to work in a team-oriented, multi-cultural environment
  • Ability to prepare presentation materials using various software packages with minimum guidance
  • Working knowledge of MS Word, Excel and PowerPoint
  • Strong French and excellent English (verbal and written), including ability to draft a variety of correspondence and edit and translate materials using proper grammar, punctuation and style.
  • Willingness to perform ad hoc tasks and to travel occasionally. 





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