Program Assistant - Tenders Global

Program Assistant

World Bank Group




To support the program growth in the Maghreb region and the office expansion in Morocco, IFC is hiring a program assistant based in Rabat, Morocco, under the framework of a development assignment.

Duties and Accountabilities:
Under the supervision of the Country Manager and the country officer, the Program Assistant will provide a full range of administrative support to the IFC Morocco office.

The Program Assistant will be primarily responsible for the following tasks:

  • Provide administrative and basic operational support to IFC staff and STC based in Rabat- with a focus on the country management unit and one other business area. 
  • Help conduct research in areas relevant to IFC projects
  • Support the organization of events. 
  • Help review and edit briefs as needed 
  • Be accountable for the integrity of all projects documents and ensuring that the files of all projects are filed, organized and maintained in the right database
  • Follow-up with clients on project related issues, appointments, getting hold of documents
  • Organize internal and external meetings and taking the meeting minutes if needed
  • Provide support for IFC missions coming to Morocco including scheduling of meetings, organization of transportation, etc.
  • Process payments and expenses related to projects, consultants and events
  • Contribute to the preparation of the team outputs including presentations, reports, etc.
  • Coordinate and monitor work and activities to ensure IFC policies and management decisions and directives are properly carried out
  • Maintain liaison with local contractors and supplies concerning the provision of negotiated services
  • Coordinate with other ACS for cross regional support
  • Any other tasks as directed by country manager and country officer
Selection Criteria:
  • Bachelor’s Degree with 5 years of experience or equivalent combination of education and experience
  • Good knowledge of and demonstrated experience in administrative / operational support functions, including task management and major event planning and ability to apply relevant procedures, processes and systems
  • Analytical ability, practical problem-solving skills and resourcefulness in performing assigned varied tasks
  • Demonstrated ability to work effectively in high level multi-disciplinary teams
  • Demonstrated ability to be part of an effective team environment with a high degree of motivation, flexibility, and reliability
  • Innovative and open-minded, open to new approaches and ideas
  • Demonstrated skills in retrieving, gathering and obtaining information from various sources (Internet, etc.) and pulling them together in a usable format
  • Sound organizational skills and ability to prioritize and deliver assignments in a timely manner often under severe time pressures
  • Demonstrated initiative in developing practical approaches that improve office support work and effectiveness of the unit / team
  • Strong inter-personal skills and commitment to work in a team-oriented, multi-cultural environment
  • Ability to prepare presentation materials using various software packages with minimum guidance
  • Working knowledge of MS Word, Excel and PowerPoint
  • Strong French and excellent English (verbal and written), including ability to draft a variety of correspondence and edit and translate materials using proper grammar, punctuation and style.
  • Willingness to perform ad hoc tasks and to travel occasionally. 




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