The Program Officer, Housing Innovations will be the key driver building program and staff capacity in culturally and linguistically inclusive housing services, including housing counseling, housing assistance, and other related innovative services. The Program Officer, Housing Innovations works within the HQ Resettlement Housing Team and reports to the Senior Program Officer, Affordable Housing Solutions. In addition to responsibilities in housing services, the Program Officer, Housing Innovations will engage in the provision of housing training and technical assistance to the IRC’s field offices and affiliates in the U.S., and work in conjunction with the Senior Program Officer, Affordable Housing Solutions to administer housing programs as assigned.
- Develop and implement work plans, guidance, program design, and procedures for the IRC’s housing services, including housing counseling, housing assistance, and related innovative services in collaboration with the IRC HQ Housing Team and other HQ departments.
- Apply for program funding, prepare grant applications, draft concept notes, and develop program and policy recommendations for housing services in collaboration with the IRC HQ Housing Team and other HQ departments.
- Manage housing counseling and other related housing grants and program delivery to ensure compliance with all funding and regulatory requirements.
- Produce reports on housing support services, including housing counseling, housing assistance, and other related services for internal use and for submission to donors and funders.
- Build and manage housing counseling partner relationships.
- Provide client housing counseling services in support of IRC field offices as needed, including travel with extended stays at IRC field sites as needed, as well as provide remote support to multiple sites as assigned.
Housing Technical Assistance and Training
- Develop, modify, and provide housing technical assistance, training, and materials to IRC offices and affiliates in the U.S. in collaboration with the IRC HQ Housing Team and other HQ Resettlement staff.
- Plan and deliver client-facing housing education in support of IRC field offices, including but not limited to renter education and homeowner education.
- Participate in the IRC’s Housing and Logistics Community of Practice, resettlement partners’ regional community of practice meetings, and other inter-agency housing meetings as needed.
- Attend appropriate certification and training sessions as required.
- Travel with extended stays at IRC field sites as needed to provide housing-related training, technical assistance, and education.
Research and Evaluation
- Manage housing service data in collaboration with IRC field offices and analyze outcomes of housing services at the IRC HQ and field offices.
- Develop and analyze assessments with IRC field offices, such as questionnaires and surveys.
- Other duties as assigned
- Bachelor’s degree required, Master’s degree in related field a plus
- Minimum 3 years of relevant experience in housing counseling, housing support, or housing case management programs and services
- Trained and certified HUD Housing Counselor preferred
- Experience in working with low-income, immigrant, and/or refugee populations preferred
- Strong critical thinking, research, and analytical skills
- Solid organizational skills with the ability to juggle multiple tasks, set priorities, effectively manage time, and meet deadlines
- Excellent written and oral communication skills and the ability to communicate effectively with colleagues and partners
- Ability to work both independently and in a dynamic, cross-functional global team structure
- Ability to manage and work through change in a proactive and positive manner
- Ability to travel up to 25% of the time to visit local IRC sites and affiliates
Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.
Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.
Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.
Professional Standards: The IRC and IRC staff must adhere to the values and principles outlined in IRC Way – Global Standards for Professional Conduct. These are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti-Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.
Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days (depending on role and tenure), medical insurance starting at $145 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare, childcare, and commuter costs, a 403b retirement savings plans with up to 4.5% immediately vested matching contribution, plus a 3-7% base IRC contribution (3 year vesting), disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.