Restaurant Assistant Manager - Tenders Global

Restaurant Assistant Manager

University of Wisconsin-Madison

Restaurant Assistant Manager

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Job no: 278193-AS
Work type: Onsite, Staff-Full Time

Location: Madison
Categories: Events, Hospitality Services, and Sales

Job Summary:

This position is responsible for assisting the management of a highly complex food operation that includes Rathskeller, Stiftskeller and the Brat Stand, a large restaurant complex with alcohol service and concession sales. The Assistant Manager will provide direct supervision to full time and part time staff. This position is responsible for overall management of the unit, sales, customer satisfaction, food safety and profitability.
The position is scheduled when the business needs dictate. This position works a combination of days, nights and weekends. Consistently 2 days off every week and the 45 hours per week is expected.

Responsibilities: Oversees daily food service operations including staff management and/or customer issue resolution in environments such as dining, retail, and/or catering venues to ensure customer satisfaction and achieve food service goals. This individual identifies work unit needs and contributes to the development of unit processes and procedures.

  • 20% Develops, implements and oversees workflow components, and assigns and coordinates the day-to-day activities of food service staff
  • 5% Selects, develops, implements and schedules logistics and menus for daily and catering operations
  • 45% Leads and provides exceptional customer service, answers questions, and provides information regarding food preparation, catering, and associated activities
  • 20% Assists with unit budget monitoring, management of inventory levels, and staff training
  • 10% Monitors adherence to federal, state, campus, and local food safety regulations, policies, and procedures, identifies needs and makes recommendations for improvement to leadership
Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.
The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background – people who as students, faculty, and staff serve Wisconsin and the world.
For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion


H.S. Diploma


* 1.5 year minimum Restaurant Manager Experience (required)
* 1 year minimum working in an operation serving alcohol (required)
* Supervision and oversight of operations with direct supervision of two or more managers. (preferred)
* Experience with leading teams of 20+ employees (Preferred)
*Excellent communication, interpersonal and conflict resolution skills


ServSafe Certification
Ability to produce or attain within 6 months of employment.
Valid Bartender License
Ability to produce or attain within 6 months of employment.

Work Type:

Full Time: 100%
It is anticipated this position requires work be performed in-person, onsite, at a designated campus work location.

Appointment Type, Duration:



Minimum $55,000 ANNUAL (12 months)
Depending on Qualifications

Additional Information:

The Wisconsin Union operates from several buildings on the UW-Madison campus including Memorial Union, Union South, Fluno Center, Pyle Center, University Club, Red Gym, and the Student Activity Center. The Wisconsin Union is a financially self-supporting division of the University of Wisconsin-Madison. Financial support for the organization is provided by income earned by over thirty food service units and a variety of nonfood units such as games, guest rooms, space rentals and campus vending. Substantial support is also provided by student fees. The total annual organizational budget is approximately $60 million dollars.
Student Affairs is led by the Vice Chancellor for Student Affairs. Our staff is dedicated to serving students and to helping them succeed in and out of the classroom in areas including health and well-being, identity and inclusion, leadership and engagement, and student advocacy. Student Affairs includes departments led by the dean of students; departments that provide identity-based spaces and leadership resources; the Wisconsin Union; University Health Services; and University Recreation and Wellbeing.

How to Apply:

To apply for this position, please click on the “Apply Now” button. You will be asked to upload a resume and cover letter as a part of the application process. Please outline your relevant work experience as it relates to the qualifications.


Rod Rotar
[email protected]
Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information.

Official Title:

Food Service Assistant Manager(DS008)



Employment Class:

Academic Staff-Renewable

Job Number:


  The University of Wisconsin-Madison is an Equal Opportunity and Affirmative Action Employer.
Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence through diversity and encourage all qualified individuals to apply.
If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website:
Employment will require a criminal background check. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.
The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).
The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department .

Applications Open: Apr 25 2023 Central Daylight Time
Applications Close: May 9 2023 11:55 PM Central Daylight Time

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