Results Based Management Associate – NPSA 7, Ramallah, Palestine - Tenders Global

Results Based Management Associate – NPSA 7, Ramallah, Palestine

United Nations Development Programme (UNDP)

Job Description

UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.
UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

The United Nations Development Programme (UNDP) is the UN’s global development network, advocating for change and connecting countries to knowledge, experience and resources to help people build a better life. We are on the ground in 170 countries and territories, working with governments and people on their own solutions to global and national development challenges to help empower lives and build resilient nations. UNDP Programme of Assistance to the Palestinian People (PAPP) derives its mandate from United Nations General Assembly Resolution 33/147 of 20 December 1978 to improve the economic and social conditions of the Palestinian people by identifying their social and economic needs and by establishing concrete projects to that end.

UNDP/PAPP places empowerment, resilience and sustainability at the center of its operation and focuses on three priority areas: the Gaza Strip, East Jerusalem and Area C of the West Bank, where the needs are the greatest. UNDP/PAPP is active in four thematic areas: democratic governance and the rule of law; economic empowerment and private sector development; environment and management of natural resources; and

public and social infrastructure.


UNDP/ PAPP operates in an extremely volatile environment, which requires flexibility when designing/ applying strategic programmatic frameworks to measure achievements of results. Results Based Management (RBM) is a broad management strategy adopted by UNDP and aimed at achieving improved performance and demonstrable results, which includes good planning, monitoring, evaluation, learning and feeding back into planning. A strong and streamlined RBM system, that moves beyond ensuring compliance with corporate requirements, and uses RBM to inform strategic direction and priorities, as well as programme/ project design and implementation is key to strengthen the organizations overall impact on the development of the State of Palestine.

An RBM Team is being established with the following objectives:

  • Ensure adherence to corporate requirements with quality input and in a timely manner;
  • Ensure timely and quality monitoring and evaluation of projects in compliance with UNDP standards and donors requirements in order to improve programming and achieve results;
  • Use monitoring and evaluation for organizational learning, to inform management decisions, adjust ongoing programmes and orient future directions; and
  • Use quantitative and qualitative evidence generated through monitoring and evaluation to prepare quality    reports, communicate achievements, position UNDP and mobilize resources.
  • The RBM Team supports project and programme staff to ensure they apply a common approach, standardized tools, and effective means to plan, monitor and evaluate their projects. Moreover, the RBM Team works closely with other units at UNDP/ PAPP, such as the Communication Unit and the Business Support Services Centre (BSSC) to ensure the successful achievement of the above-mentioned objectives. The RBM Team, through the RBM Specialist, also acts as the focal point for the RBAS RBM Team and is responsible for coordinating the response to requests/ tasks coming from HQ/ RBAS, Deputy Special Representative, etc.

    UNDP/PAPP is seeking a candidate to fill the position of Result-Based Management Associate under the guidance of the Deputy Special Representative and direct supervision of (technical) to the RBM Specialist with secondary reporting (Administrative) to the Assistant Special Representative. The expected duration of the contract is 12 months and the National Personnel Service Agreement extension will be conditioned on the satisfactory performance evaluation as well as availability of funding under the projects.

Duties and Responsibilities
  1. Support project design/ planning, M&E, and results reporting 
  • Support Project Managers and Programme Analysts with all key M&E activites throughout the project cycle in coordination with the RBM Specialist, including development of RRF, ToCs and M&E plans, review progress against milestones/ targets, design of survey or feedback forms and assist in field visits as well as support in identification of lessons learnt and good practices;
  • Review project reports to ensure they are results-oriented and evidence-based in collaboration with the RBM Specialist;
  • For a shorter or longer period of time the RBM Coordinator can be designated by Management to support one or several projects full time.
  1. Support planning, implementation and quality assurance of project evaluations and the use of findings 
  • Support the RBM Specialist in drafting ToRs, evaluate bidders, support evaluation team with required inputs, review evaluations reports as well as in the use of findings and inputs for communication materials;
  • Take the lead on reviewing management response and key action and follow-up with project/ programme teams to ensure key actions are addressed in a timely manner.
  1. Support quality assurance and compliance with corporate requirements 
  • Be focal point for the quarterly update on COVID-19 indicators and overview of the process of Quality Assurance of projects;
  • Support the RBM Coordinator in Gaza in ensuring continuous update of IATI with all relevant and required information from project/ programme teams in the WB/ EJ as well as with the project (output) level SP linking and inputs for IWP, ROAR, etc. in coordination with the RBM Specialist;
  • In coordination with BSSC colleagues, support the project teams in preparing for audit and evaluation missions in coordination with the RBM Specialist as needed.
  1. Support internal RBM learning 
  • Support in the identification of trainings needs among UNDP staff within RBM in coordination with the RBM Specialist;
  • Support the design and execution of internal RBM trainings to UNDP staff in Gaza, West Bank and East Jerusalem respectively;
  • Support in the collection of feedback from colleagues to be used for further improvement of trainings and the identification of new possible training topics.
  1. Support any other duties as assigned by supervisor 

Achieve Results:

LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline

Think Innovatively:

LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements ​

Learn Continuously:

LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback​

Adapt with Agility:

LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible

Act with Determination: 

LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident​

Engage and Partner:

LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships​

Enable Diversity and Inclusion:

LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination

Cross-Functional & Technical competencies (insert up to 7 competencies)

Thematic Area Name Definition
Business Direction and Strategy Effective Decision


Ability to take decisions in a timely and efficient manner in line with one’s authority, area of expertise and resources
Business Direction  and Strategy Negotiation and Influence Ability to reach an understanding, persuade others, resolve points of difference, gain advantage in the outcome of dialogue, negotiates mutually acceptable solutions through compromise  and create “win-win” situations
Business Development Knowledge Facilitation Ability to animate individuals and communities of contributors to participate and share, particularly externally


Customer Satisfaction/Client Management Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers’ needs. Provide inputs to the development of customer service strategy.

Look for ways to add value beyond clients’ immediate requests.

Ability to anticipate client’s upcoming needs and concerns.



Partnership Management Ability to build and maintain partnerships with wide networks of stakeholders, Governments, civil society and private sector partners, experts, and others in line with UNDP strategy and policies


Communication Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience

Ability to manage communications internally and externally, through media, social media and other appropriate channels



Monitoring Ability to provide managers and key stakeholders with regular feedback on the consistency or discrepancy between planned and actual activities and programme performance and results
Required Skills and Experience
  • Minimum of High School diploma or BA in Science in Monitoring and Evaluation, Development Studies, Social/ Political Sciences, Economics or a related field.

  • Minimum of 7 years with High School Diploma or 4 years with BA Degree of relevant experience specifically focused on RBM and M&E required.

    Required skills:

    – Solid experience in developing results frameworks and Theory of Change, and M&E plans for development projects.

    –  Demonstrated experience working with monitoring and evaluation of development projects/ programme, including  lessons learned.

    – Experience in reviewing and drafting project reports or supporting evaluations.
    –  Good knowledge of the Results-Based Management

    Desired Skills :

    – Relevant MA in Development Studies, Political/ Social Science, Economic Development or a related field is an asset.

    – Experience working with international or non-profit organizations is desirable.

    – Knowledge of the UN system and familiarity with UNDP procedures is a strong asset.
    – Professional certificates on M&E or RBM is an asset.



Under US immigration law, acceptance of a staff position with UNDP, an international organization, may have significant implications for US Permanent Residents. UNDP advises applicants for all professional level posts that they must relinquish their US Permanent Resident status and accept a G-4 visa, or have submitted a valid application for US citizenship prior to commencement of employment.
UNDP is not in a position to provide advice or assistance on applying for US citizenship and therefore applicants are advised to seek the advice of competent immigration lawyers regarding any applications.
Applicant information about UNDP rosters
Note: UNDP reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.
Scam warning
The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.

Apply for job

To help us track our recruitment effort, please specify on the application form/indicate in your cover letter where ( you saw this job posting.

Job Location