Senior Membership Officer

Supported by around 23,000 members, we are looking for a highly motivated individual with passion for great service to our members and an interest in our work.

Worcestershire Wildlife Trust is the county’s leading nature conservation charity and is
supported by around 23,000 members, approximately one in 25 residents in Worcestershire. The
bulk of new members join us through speaking to one of our membership recruiting team. Members
also join online, over the phone and at our sites like Lower Smite Farm. Our membership has
grown year-on-year and we expect the number of members to continue to grow.

Membership income, gift aid from membership, donations from members and gifts in Wills from
members make up the bulk of the Trust’s income. This income enables the Trust to carry out its
vitally important nature conservation work. Our members are also vital for supporting our
campaigning work both locally and nationally alongside the 45 other Wildlife Trusts operating
across the UK.

The Trust’s Senior Membership Officer is responsible for line managing our Membership Officer
and is the main point of contact for our membership recruiter team that are managed by South
West Wildlife Fundraising Ltd, a company owned by eight Wildlife Trusts including
Worcestershire Wildlife Trust. The postholder oversees all membership campaigns including door
drops and digital membership recruitment, working closely with our communications team.
Alongside the Trust’s Membership Officer, they are the main point of contact for enquiries from
members and our local groups of volunteers operating in Worcestershire.

Our Senior Membership Officer oversees our CRM (Charity CRM from the Access Group), which
includes troubleshooting and supporting new developments.

Some evening and occasional weekend working will be required, a full driving license is
essential. The role will be largely based at Worcestershire Wildlife Trust, Lower Smite Farm,
Hindlip, Worcester WR3 8SZ with occasional travel throughout Worcestershire. The Trust works on
a hybrid basis, with full time equivalent staff working from the office three days per week and
from home up to two days per week.

We’re Wild About Inclusion. To us, this means inspiring, empowering and
engaging people from all backgrounds, cultures, identities and abilities, to change the natural
world for the better. It also means cultivating inclusive workspaces that are free from
discrimination, where differences are valued, everyone can be themselves and flourish, just
like nature!

Deadline: 5pm, Wednesday 22nd February 2023

Interviews: week commencing 27th February 2023