Senior Program Administrator—Admissions - Tenders Global

Senior Program Administrator—Admissions

University of Texas at Austin

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Job Posting Title:

Senior Program Administrator—Admissions

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Hiring Department:

Department of Computer Science

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Position Open To:

All Applicants

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Weekly Scheduled Hours:

40

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FLSA Status:

Exempt

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Earliest Start Date:

Jan 01, 2024

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Position Duration:

Expected to Continue

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Location:

AUSTIN, TX

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Job Details:

General Notes

Housed jointly in the UT Austin Department of Computer Science and Department of Statistics and Data Science, Computer and Data Science Online (CDSO) administers an innovative suite of at-scale online Master’s degree programs offered by the University of Texas at Austin. CDSO’s online programs currently include the Master of Computer Science (MSCS), the Master of Data Science (MSDS), and the Master in Artificial Intelligence (MSAI). (Note: the MSDS program is a joint effort between the Department of Computer Science and the Department of Statistics and Data Science ). Priced affordably, built flexibly to accommodate working professionals, and scaled to educate thousands, these programs extend the promise of advanced technical education to a wide and diverse student population. 

Purpose

Reporting to the CDSO Director for Online Programs, the Senior Program Administrator—Admissions will manage and oversee all administrative functions of the admissions process for CDSO’s online programs during two yearly admissions cycles (Fall and Spring semesters), and serve as a key interface between CDSO, external reviewers, lead program faculty, and the UT Office of Graduate Admissions (OGA). They will also lead continuous improvements to CDSO’s recruiting and admissions operations, partnering with multiple program stakeholders to broaden access to advanced technical education.

Responsibilities

  • Project manage each semesterly admissions cycle, setting and tracking schedules and internal deadlines for all stakeholders to ensure timely applicant review and notification. 
  • Verify completion of all applications to CDSO programs including conducting application audits for missing information, communicating via email with applicants regarding missing items, processing release of final decisions, and generating and distributing admissions and denial letters for applicants. 
  • Organize applicant data to facilitate review by relevant admissions committees. Interface with faculty directors and admissions committees to ensure timely processing of applications for Computer Science, Artificial Intelligence, and Data Science online master’s programs.
  • Assist in the hiring, training and supervision of external admissions reviewers and student employees. 
  • Coordinate and collaborate with UT Office of Graduate Admissions (OGA) and other Enrollment Management portfolio partners, campus partners, schools, and colleges. Represent CDSO and its programs at campus events, conferences, etc. 
  • Collaborate with CDSO’s data manager and departmental tech team in the development of CDSO’s Salesforce tracking and data management functions for admissions. 
  • Maintain and update admissions documentation including website FAQs, application guides, application questions, etc. 
  • Assist in development of applicant webinars, orientations, graduation videos, and occasional on-campus events, and coordinate with external partners to ensure effective lead nurture of prospective applicants.
  • Maintain state-of-the-art knowledge of best practices, policies, and procedures in the field of online graduate admissions including technical resources such as application platforms and other tools. 
  • Other related duties as assigned. 

Required Qualifications

  • Bachelor’s degree from an accredited university
  • 5 years of work experience in higher education or equivalent
  • Demonstrated management experience of large-scale projects with multiple stakeholders
  • Ability to focus on all aspects of a task or project, no matter how small
  • Strong organization and time management skills
  • Strong communication and analytical skills
  • Ability to manage multiple projects and tasks in a fast-paced environment, working effectively both independently and as part of a team
  • Demonstrated commitment to customer service
  • Demonstrated ability to consistently meet goals, deadlines, and objectives

Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

  • Master’s degree in higher education or related field
  • Two or more years of experience working in admissions and recruitment
  • Experience working with online programs
  • Knowledge and experience using Salesforce, student information systems and review management tools.

Salary Range

$65,000-$70,000+ depending on qualifications

Working Conditions

  • Typical office environment

  • Position involves occasional work on nights and weekends

  • Position is eligible for flexible scheduling and hybrid work after the probationary period

Required Materials

  • Resume/CV

  • 3 work references with their contact information; at least one reference should be from a supervisor
  • Letter of interest

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded.  Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

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Employment Eligibility:

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

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Retirement Plan Eligibility:

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

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Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

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Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer , complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

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Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form.  You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States.  Documents need to be presented no later than the third day of employment.  Failure to do so will result in loss of employment at the university.

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E-Verify:

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

  • E-Verify Poster (English) [PDF]
  • E-Verify Poster (Spanish) [PDF]
  • Right To Work Poster (English) [PDF]
  • Right To Work Poster (Spanish) [PDF]

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Compliance:

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031 .

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.

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