Social Services Director - Tenders Global

Social Services Director

Olympic Community Action Programs

Accountability: This position will report to the Executive Director. This position will administer the Community Services Block Grant, Community Development Block Grant and Peninsula Daily News Home Fund (“Community Services Programs” hereinafter CSP) through case management by providing individual assessment, service plan development, arranging for necessary services, follow-up and ongoing monitoring of customers status and the services delivered. Plans and organizes and directs the program activities. Assure compliance with program regulations and guidelines set by the funding agencies.

Essential Functions:


· Partner with the Executive Director on all operational and strategic issues as they arise; provide strategic recommendations to the Executive Director based on community needs assessment, CSBG/BCAEO organizational standards, compliance and regulations (including program revenue/expense analysis and cost allocations).

· Participate in the ongoing strategic planning process as a member of the senior management team.

· Oversee long-term budgetary planning and cost management in alignment with strategic plan for all programs.

· Assist in oversight of strategic facilities and operations plans.

· Oversee strategic implantation and adoption of program technology plans and advancements (internal/external).

· Engage the Executive Director around issues, trends, and changes in the operating model and operational delivery of agency programs. Develop and utilize forward-looking, innovative, predictive models and activity-based analyses to provide insight into organization/program operations and business plans.

· Create and implement innovative and collaborative (pilot) programs with emphasis on generational poverty and program/service expansion.

· Develop and direct innovative fee for service programs (with emphasis on unrestricted fund development).

Represent the agency to external organizations, including but not limited to, government agencies, community organizations, area businesses, providers and vendors, in a manner that maintains integrity and enhances the reputation of the agency.

Planning and Policy

· Coordinate the development and monitoring of program budgets.

· Develop program business plans and forecasts.

· Participate in organization and program policy development as a member of the senior management team.

· Engage board committee(s) to develop short-, medium-, and long-term program plans and projections.

· Represent the organization to funding partners and key community stakeholders as necessary for reporting, fund development and community collaboration efforts.

· Remain up to date on nonprofit best practices and state and federal law(s) regarding program operations. Administration

· Oversee Community Service Program Department to ensure proper maintenance of all data base management systems and functions.

· Supervise Community Service Program (CSP) staff and volunteers.

· Ensure maintenance of appropriate internal controls and compliance procedures.

· Ensure timeliness, accuracy, and usefulness of program reporting for federal, state, and local funders, foundations and OlyCAP’s Board of Directors; oversees the preparation and communication of monthly and annual report(s).

· Prepare all monthly, quarterly and year-end CSP reports for submission to appropriate agencies.

· Keep current on all governmental and contractual regulations, procedures, and systems as they relate to program management.

· Coordinate and oversee all CSP audits and monitoring (federal, state and local).

· Ensure legal and regulatory compliance regarding all program functions. · Review all program procedures, processes, and administration to recommend improvements to program operations and systems.

· Maintain confidentiality in all program and client matters.

Other Functions:

· Attain or maintain certifications as required by programmatic stakeholders.

· Collect and analyze data to prepare Community Needs Assessment.

· Create grant and funding proposals.

· Assist in public relations and special events as requested.

· Liaise with internal staff at all levels.

· Liaise with external stakeholders; community partners, and funders as requested.

· Coordinate and complete project-based work.

· Other duties as assigned by the Executive Director.

OlyCAP doesn’t accept a resume in lieu of our organization’s completed job application. The full job description and application are found at EOE.

Job Type: Full-time

Pay: $55,000.00 – $60,000.00 per year


  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance


  • 8 hour shift
  • Monday to Friday

COVID-19 considerations:
Proof of vaccination required.

Application Question(s):

  • Do you currently live on, or are you willing to relocate to, the Olympic Peninsula? (Port Townsend, Sequim, Port Angeles)


  • Bachelor’s (Preferred)


  • Nonprofit management: 2 years (Preferred)
  • Social work: 1 year (Preferred)
  • Budgeting: 1 year (Preferred)

Work Location: One location

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