View Vacancy - Residence, Transport and Protocol Manager - Tenders Global

View Vacancy – Residence, Transport and Protocol Manager

  • Contract
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  • Posted 2 months ago

View Vacancy – Residence, Transport and Protocol Manager

The British Government is an inclusive and diversity-friendly employer.  We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow.

Foreign, Commonwealth and Development Office (Operations and Corporate Services)

Protocol, Visits and Events, Residence Coordinator, Corporate Services Support

The British Embassy Beirut has a vacancy for a Residence, Transport and Protocol Manager, job grade Executive Officer (EO) for a fixed term contract of 12 months.

The successful candidate will be responsible for the smooth running of the Residence, as well as managing the transport and protocol support services for the full Embassy. The role requires a strong team leader and a clear ability to prioritise and delegate tasks, whilst providing support and mentorship to a range of staff. The role will be delivery focused, and busy. You will need to engage regularly with the Ambassador and work very closely with the Head of Corporate Services.

This role will report to the Head of Corporate Services.

Roles and responsibilities:


  • Manage the residence team, providing support and mentorship to new staff.
  • Ensure a high quality service is provided to the Ambassador and guests to the Residence – including catering, housekeeping and general upkeep of the Residence estate.
  • Closely manage the residence estate in coordination with the Estates Manager.
  • Oversight of the residence budget and all associated costs/accounting.
  • Oversee management of records, inventories and stocks for the residence.
  • Manage the catering contract.


  • Oversee all transport services and ensure compliance with transport policy.
  • Oversee the overall transport schedule to ensure that the team can meet the demands of the Embassy for official moves.
  • Oversee fleet management in line with set policies and procedures. Including management of vehicle records, inventories and stocks.
  • Manage the transport budget and ensure value for money (including use of corporate credit cards).
  • Manage the fuel and fleet repair contracts.
  • Line manage the Transport Officer.


  • Oversee all protocol issues and processes, including liaison with the Ministry of Foreign Affairs and other Lebanese authorities.
  • Line manage the Administrative Protocol Officer.

Resources managed (staff and expenditure)

  • A transport budget of £60,000.
  • A catering budget of £60,000.
  • Deputise for the Head of Corporate Services during leave.
  • Line manage a transport officer, protocol officer, and the residence team of four (cook, two cleaners and steward).

You will also lead on Crisis Hub update for the Logistics team. Provide support to table top and semi live crisis exercises. Coordinate with Head of Corporate Services for any changes or updates for the Logistics Manager role.

The above list is not exhaustive and the jobholder will be required to be flexible and take on other ad hoc tasks as required.

Key behaviours required:

  • Leadership – Show pride and passion for public service. Create and engage others in delivering a shared vision. Value difference, diversity and inclusion, ensuring fairness and opportunity for all.
  • Managing a Quality Service – Deliver service objectives with professional excellence, expertise and efficiency, taking account of diverse customer needs.
  • Delivering at Pace – Take responsibility for delivering timely and quality results with focus and drive.
  • Making Effective Decisions – Use evidence and knowledge to support accurate, expert decisions and advice. Carefully consider alternative options, implications and risks of decisions.

  • Fluent communication skills in English, both spoken and written. Able to express ideas and messages clearly and concisel
  • Previous line management/ team leadership and people management experience.
  • Previous experience in service delivery or in a similar role.
  • Strong financial management experience.
  • Strong organisational skills.
  • Customer focus and responsiveness to feedback. Ability to manage customer expectations and display a flexible approach and resourcefulness in solving problems.
  • A team player who is capable of working on their initiative and who is adaptable to changing priorities.
  • Strong IT skills and well versed in the use of Microsoft Office applications (Outlook, Word, Excel, PowerPoint, and Teams).

In addition, we are looking for someone who can demonstrate:

  • Integrity
  • Honesty
  • Objectivity
  • Impartiality

  • Previous events or hospitality experience.
  • Previous experience of working with Corporate Services.
  • Understanding of protocol issues and application processes.
  • Crisis or crisis planning experience.

Making Effective Decisions, Managing a Quality Service, Delivering at Pace, Leadership

29 January 2023

Executive Officer (EO)

Full-time, Fixed term, with possibility of renewal


Middle East & North Africa



British Embassy




1 March 2023


If you are selected for this position, we will be able to employ you as long as you:

  • Receive the appropriate level of security clearance;
  • Have (or be willing to obtain) the right to live and work in Lebanon. Candidate’s residence permit and work permit, and the expense to obtain them, will be their own responsibility.

Working hours and remuneration:

The Embassy aims to offer an attractive working environment and remuneration package for this role, including a non-negotiable salary of $2,963 per month. The salary will be paid gross and you are expected to comply with your tax obligations through completion of a tax return to the local authorities.  However, for third country nationals and UKB staff spouses/ partners employed by the Embassy, as you are not liable to pay Lebanese income tax, your salary will be abated by an amount equivalent to the Lebanese tax that would otherwise be payable (if appropriate).

There are no other allowances payable as part of this package. No accommodation and relocation expenses are payable in connection with this position.

This position is for a full-time employment, on a fixed-term contract basis for twelve (12) months with a possibility of renewal. The successful candidate will be subject to a 90-day probationary period. The appointment is also subject to satisfactory local and UK security clearances.

Conditioned working hours are 40 hours gross per week. Normal working hours are Monday to Thursday 08:00-16:00 and Friday 08:00-14:00. Some out of hours working may be required for events/major visits and in times of crisis. This would be compensated for by TOIL.

The Embassy is committed to ensuring that you are able to maintain a suitable work-life balance. Annual leave entitlement is 20 days plus 14 public holidays (on a pro rata basis).

We offer a competitive package in line with local labour law, including transport, family, educational allowances, and good level of medical insurance coverage, performance-related bonus, and opportunities for job related training and development, etc.

The jobholder will be expected be given specific training and mentoring for the role will be provided for the successful candidate. In addition to formal training requirements, the British Embassy Beirut attach great importance to personal development of all staff. This job offers many opportunities to develop a wide range of professional skills and gain experience of a broad range of programme activity.

How to apply:

Interested candidates must include 1) an updated Curriculum Vitae (CV) 2) a covering letter/ motivation essay stating how you meet the requirements of the role; and 3) examples, in the relevant sections of the online application form, of how you meet the key behaviours and skills required.

Applications that do not include this information or provided in the stated format will not be considered.

Applications must be submitted before 23:55 Beirut local time on 29 January 2023.

Applications submitted after the stated deadline will not be considered.


The recruitment process, including security clearance, is expected to take around two months.

Appointable candidates who were unsuccessful at interview may be placed on a ‘reserve list’. If during the reserve period of six (6) months the same or a largely similar role becomes available, that role may be offered to the second or subsequent candidate.

The start date mentioned in the advert is tentative start date and the successful candidate will be required to undergo security-vetting procedures. Any offer of employment will be subject to the candidate achieving suitable clearances and reference checks.


The British Embassy Beirut is an equal opportunities employer, dedicated to inclusivity, a diverse workforce and valuing difference. Staff recruited locally by the British Embassy is subject to Terms and Conditions of Service according to local Lebanon employment law.

Please be aware that you will only be able to apply to vacancies for Country Based Staff roles with the British Government through this official site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official site. If you complete and send an application through any other site, we will not receive it.

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