Wireless Network Engineer

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Type of Position:
Professional Staff – Project/Program Administration

Workstudy Position:

No

Job Type:
Regular


Work Shift:
Day Shift (United States of America)

Sponsorship Available:

No

Institution Name:
University of Arkansas, Fayetteville

Founded in 1871, the University of Arkansas is a land grant institution, classified by the Carnegie Foundation among the nation’s top 2 percent of universities with the highest level of research activity. The University of Arkansas works to advance Arkansas and build a better world through education, research and outreach by providing transformational opportunities and skills, promoting an inclusive and diverse culture and climate, and nurturing creativity, discovery and the spread of new ideas and innovations.
The University of Arkansas campus is located in Fayetteville, a welcoming community ranked as one of the best places to live in the U.S. The growing region surrounding Fayetteville is home to numerous Fortune 500 companies and one of the nation’s strongest economies. Northwest Arkansas is also quickly gaining a national reputation for its focus on the arts and overall quality of life.
As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary.
Below you will find the details for the position including any supplementary documentation and questions, you should review before applying for the opening.
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For general application assistance or if you have questions about a job posting, please contact Human Resources at 479.575.5351.

Department:
Network Enterprise Systems

Department’s Website:

Summary of Job Duties:
The Wireless Network Engineer will provide support for the university Wi-Fi networks and wireless system environment. The core function of this position will be to ensure the resiliency, stability, and availability of the Wi-Fi networks to all campus stakeholders. Other responsibilities for the Wireless Network Engineer include Wi-Fi RF design, wireless controller support, oversight of Wi-Fi deployments in facilities, as well as support for end-user devices that use the Wi-Fi services. The Wireless Network Engineer will work with other engineers on the team to design high-performing functional networks in support of Wi-Fi services and functions.
Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others.

Qualifications:

Minimum Qualifications:

• Associate’s degree in computer science, computer engineering, computer information systems, mathematics, or a related information technology degree from an accredited institution of higher education

• At least four years of formal IT-related job experience, including one to two years in the field of enterprise wireless data networking

Preferred Qualifications:

• Certification(s) from a leading network technology vendor in a wireless networking focus area, such as CCNA-Wireless, ACMA or similar level

• Certification(s) from a leading network technology vendor that displays proficiency in route/switch data-networking technology; JNCIA, CCNA, or equivalent

• Demonstrable experience with Wi-Fi RF design and planning

• Demonstrable experience with Wi-Fi radio frequencies and 802.11 protocols Demonstrable experience supporting Wi-Fi infrastructure using centralized controllers in a highly-available configuration

• Demonstrable experience with a wireless authentication service and protocols, such as RADIUS or similar

• IT related work experience in a large enterprise of 1000+ employees

• IT related work experience in higher education

Knowledge, Skills & Abilities:

• Knowledge of Aruba Wi-Fi and data networking platforms, including Clearpass and Airwave

• Strong interpersonal, written, and oral communication skills

• Strong customer service skills, including the ability to process high volumes of incident and service tickets

• Able to conduct research into networking issues and products as required

• Ability to present ideas in user-friendly language

• * Proven analytical and problem-solving abilities

• Able to effectively prioritize tasks in a high-pressure environment

• Able to complete project activities and task-based assignments, including project self-management and work breakdown structures

• Able to work with Wi-Fi analytics to monitor, track, and tune Wi-Fi performance

Additional Information:

Salary Information:

Commensurate with Education and Experience

Required Documents to Apply:

Cover Letter/Letter of Application, List of three Professional References (name, email, business title), Resume

Optional Documents:

Recruitment Contact Information:

Kinzie Shepherd, HR Partner, [email protected]

All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS  

Please do not send to listed recruitment contact.

Special Instructions to Applicants:

Pre-employment Screening Requirements:
Criminal Background Check, Sex Offender Registry

The University of Arkansas is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

The University of Arkansas seeks to attract, develop and retain high quality faculty, staff and administrators that consistently display practices and behaviors to advance a culture and climate that embeds inclusion, diversity, equity, and access. For more information on diversity and inclusion on campus, please visit: Division of Diversity, Equity, and Inclusion
The University of Arkansas is an equal opportunity, affirmative action institution. The university welcomes applications without regard to race/color, sex, gender, pregnancy, age, national origin, disability, religion, marital or parental status, protected veteran or military status, genetic information, sexual orientation, gender identity or any other characteristic protected under applicable federal or state law. 
Persons must have proof of legal authority to work in the United States on the first day of employment. All applicant information is subject to public disclosure under the Arkansas Freedom of Information Act.

Constant Physical Activity:
Hearing, Manipulate items with fingers, including keyboarding, Talking

Frequent Physical Activity:
N/A

Occasional Physical Activity:
N/A

Benefits Eligible:
Yes