Accommodations Coordinator (Administrative Support Coordinator I), SSD

Apply now Job no:537167
Work type:Staff
Location:San Bernardino – San Bernardino Campus
Categories:Unit 7 – CSUEU – Clerical and Administrative Support Services, Administrative, Probationary, Full Time, On-site (work in-person at business location)

Job Summary:

Under general supervision from the Director, the incumbent serves as an Accommodations Coordinator for Services to Students with Disabilities (SSD). The incumbent is tasked with coordinating SSD administrative functions, and will support the pre and post needs of students by coordinating accommodations, including, but not limited to Alternative Testing, Alternative Media, Cart Services, Notetaking, Deaf and Hard of Hearing, Alternate Furniture, Class Aide, Assistive Technology Lending Library, logistics, and events.

Duties and responsibilities

Accommodation Coordination

•The incumbent works to support the pre and post accommodations and accessibility needs of SSD students once those have been assigned by an intake specialist or the counselor.

•The incumbent will communicate and interact with a variety of campus and community constituents including: working with students, faculty, and staff to assist them or resolve problems related to accessibility needs; networking to build campus relationships to expedite work and projects for SSD.

•The incumbent will coordinate work and projects related to accessibility and accommodation needs of SSD, which may include Alternative Testing, Alternative Media, Cart Services, Notetaking, Deaf and Hard of Hearing, Alternate Furniture, Assistive Technology Lending Library and Class Aide accommodations.

•The incumbent may serve as a primary contact and/or resource for SSD students and to outside parties, such as administrators, counselors, and faculty.

•Providing SSD program support including: providing academic ( SSD development course) or SSD office coordination when needed; providing administrative support to Director and AA-1 when needed.

•Incumbent will assist in program development and planning for SSD and accessibility coordination including; responding to and/or directing student inquiries related to SSD accessibility; researching, troubleshooting, and resolving accessibility related problems for SSD.

•The incumbent sends communications to students, faculty and staff regarding updates in SSD accommodation software (e.g., AIM) which may affect them.

•The incumbent maintains, gathers, and monitors data and information related to accessibility needs of students and submits notes to Accessibility Information Management Systems as it pertains to SSD accessibility needs.

•Under the leadership of the AA-1, the incumbent will provide lead work direction (including assisting with the recruitment, hiring, training, providing input to evaluations, and remediation) to student assistants in the provision of accommodations, services, and office operations.

Administrative Support

•The incumbent performs administrative duties in support of SSD operations and coordinating work activities including, but not limited to: setting up and maintaining office procedures related to SSD and accessibility coordination work; developing documents involving the use of software features such as charts, tables and graphics as needed for workflow; performing administrative duties and/or project work and coordination related to programs, policies, and procedures in regards to accessibility coordination; and will plan and arrange special events; and related activities for SSD accessibility, under the leadership of the AA-1.

•The incumbent will perform standard clerical work, as needed for accessibility input such as processing standard and SSD electronic mail; preparing and composing correspondence, reports, and other documents related to accessibility needs of students in SSD; creating and maintaining standard and electronic records and files and recordkeeping systems as it related to accessibility coordination within SSD under the leadership of the AA-1

•The incumbent will assist in arranging meetings and events; making travel and other arrangements; ordering and maintaining supplies; troubleshooting office technology problems and systems; and performing other general office support and maintenance activities under the lead direction of the AA-1.

•The incumbent will track, monitor, coordinate and/or compile SSD accessibility activities, programs, or events.

•The incumbent will compile and prepare various reports; and using and maintaining office support technology and systems such as word processing, desktop publishing, spreadsheets, and databases to produce results for SSD on accessibility needs of SSD students.

•The incumbent assists in the development and creation of communications sent to staff, faculty, and students on behalf of SSD. In particular the incumbent assists in the organization of campus-wide listservs and internal department communications for SSD.

•The incumbent supports SSD by providing indirect lead work direction to student assistants.

Other Duties as Assigned

•Contributes to the overall success of SSD by performing other classification-related duties as assigned.

•Attends and participates in DSA functions as required (e.g., all DSA staff meetings).

•The incumbent provides administrative and logistic support for SSD events and programming, as requested by Director.

Minimum Qualifications: Required Education and Experience

• High School diploma or its equivalent AND three years of progressively responsible experience in general office clerical or secretarial work or the equivalent.

Required Qualifications

• Experience to be fully functional in all technical aspects of work assignments.
• Thorough, detailed knowledge of applicable university infrastructure, policies, and procedures.
• Thorough knowledge of English grammar, punctuation, and spelling.
• Thorough knowledge of office systems and ability to use a broader range of technology, systems, and packages.
• Ability to independently handle multiple work unit priorities and projects.
• Ability to apply independently a wide variety of policies and procedures where specific guidelines may not exist.
• Working knowledge of budget policies and procedures.
• Ability to perform standard business math, such as calculate ratios and percentages, track financial data, and make simple projections.
• Ability to draft and compose correspondence and standard reports.
• Ability to handle effectively a broader range of interpersonal contacts, including those at a higher level and those sensitive in nature.

Preferred Qualifications

• Have experience with ADA, section 504, and working with Students with Disabilities.
• Have a high degree of sensitivity.
• Ability to keep up with in fast-paced, environment with diverse personalities and job responsibilities.

Compensation and Benefits:

Anticipated Hiring Range: $3,680 – $3,780 per month

Classification Salary Range: $3,680 – $5,783 per month

The salary offered will take into account internal equity and experience among other factors.

The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here .

Position Information:

Work status: Full-time/Non-Exempt/Probationary

Academic year schedule: Tuesday through Thursday (1:00 pm – 10:00 pm); Friday and Saturday (8:00 am – 5:00 pm)

Summer schedule: Monday through Thursday (7:00 am – 5:30 pm), some evenings/weekends.  

The application deadline is March 28, 2024

As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas).

Conditions of Employment

Background Check

Satisfactory completion of a background check (including a criminal records check) is required for employment.  CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information.  Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Drivers License Check

Possession of a valid Driver’s License is required.  Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver’s license and reflects driving record.

Mandated Reporter

The person holding this position is considered a `mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Campus Security Authority

This position is designated as a Campus Security Authority (CSA) position under the federal Jeanne Cleary Disclosure of Campus Security Policy and Campus Crime Statistics Act. CSAs are responsible for reporting allegations of Clery Act Crimes reported to them or that they witness. CSA training is required.

I-9

CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.  See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .

Statement of Commitment to Diversity

In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination.

California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion

Closing Statement:

Reasonable Accommodation

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at [email protected].

Smoking

CSUSB is a smoke and tobacco-free campus.  See policy at  https://calstate.policystat.com/policy/6591951/latest/ .

Clery Act

In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act

Advertised:14 Mar 2024 Pacific Daylight Time
Applications close:28 Mar 2024 Pacific Daylight Time