The British Consulate General in Jerusalem has a vacancy for a Digital Communications Officer, job grade Executive Officer (EO).

This is a key role in the British Consulate General in Jerusalem’s Communications Team. The jobholder will be responsible for implementing the Consulate’s digital communications with the aim to promote UK policies externally and inform internal audiences about the Consulate’s work, whilst supporting the objectives of both the Consulate as a whole and the individual sections.

Duties and responsibilities:

• You will work as part of the Communications team to lead on delivering social media aspects of the Consulate’s communications strategy, managing the Consulate’s online presence: Twitter (X), Instagram, Facebook, website in addition to other platforms.
• You will ensure professional, friendly and highly responsive platforms that maintain the highest standards of appearance, both in English and in Arabic.
• You will help to generate compelling content for our internal and external media outlets, including planning, filming and editing videos, creating high quality infographics, editing photos, generating eye-catching graphic designs and writing informative texts. You will support our social media approach so that we remain cutting edge.
• You will produce regular analytical reports on social media following and reach.
• You will also monitor local social media scene on daily basis and produce reports on dominating political and cultural stories.
• Develop and maintain networks with social media activists.
• You will be an integral part in supporting the Consulate’s external events and ministerial visits, including branding, documentation, and thinking creatively of events themes.
• Support the Communications Manager in producing certain traditional media products, including statements, press releases, speeches, translations (from English to Arabic and vice-versa) in addition to working closely to develop communication strategies, evaluation reports, communication plans and other related annual campaigns, including the UK scholarship programme “Chevening”.
• Provide advice to Senior Management on how to respond to certain developments using social media techniques.
• Work closely with the Consulate’s Development team in order to find creative ways to promote UK aid on social media, including the production of written and visual success stories in collaboration with the Consulate’s implementing partners.
• Manage procurement and other processes as and when necessary, in favour of the communication team subject to budget approval and FCDO procurement policy.
• The job will require the successful candidate to engage on a volunteer basis in Corporate Committees as required by FCDO as part of the employment package.
• You will also going to oversee some financial engagement and manage some contracts, engage in purchasing as needed and possibly line manage contractors if required.

The above list is not exhaustive, and the jobholder will be required to be flexible and take on other ad hoc tasks as required, including participating in the Consulate’s emergency planning and any other response to a crisis affecting UK Citizens.

Key behaviours required for the job:

• Communicating and Influencing – Communicate purpose and direction with clarity, integrity and enthusiasm. Respect the needs, responses and opinions of others.
• Managing a Quality Service – Deliver service objectives with professional excellence, expertise and efficiency, taking account of diverse customer needs.
• Delivering at Pace – Take responsibility for delivering timely and quality results with focus and drive.
• Working Together – Form effective partnerships and relationships with people both internally and externally, from a range of diverse backgrounds, sharing information, resources and support.
• Seeing the Big Picture – Understand how your role fits with and supports organisational objectives. Recognise the wider Civil Service priorities and ensure work is in the national interest.
• Making Effective Decisions – Use evidence and knowledge to support accurate, expert decisions and advice. Carefully consider alternative options, implications and risks of decisions.

• Excellent communication skills in English and Arabic, strong communicator (written and spoken) with an ability to influence at all levels. Able to express ideas and messages clearly and concisely and demonstrates courtesy and consideration in dealing with stakeholders across all levels.
• University degree in relevant area, such as media, communications, journalism. Specialized certifications will be considered as an asset.
• Minimum five (5) years’ experience in a similar role, preferably with INGOs and/or like-minded missions.
• Proven strong knowledge of existing social media outlets (Facebook, Twitter (X) and Instagram), either from personal or professional use.
• Proven history of graphic design, photography and video editing skills including using programmes such as Adobe Premier and in shot.
• Deep understanding of the social media scenes in the OPTs at the national and local levels.
• Strong communication and interpersonal skills.
• IT literacy in electronic media, Outlook and Word.
• A willingness to work flexibly and as a team-player; ability to interact with people at all levels of seniority.