Administrative Assistant Senior Healthcare

Posted: 18-Mar-24

Location: Ann Arbor, Michigan

Salary: Open

Categories:

Staff/Administrative

Internal Number: 246151

Provide direct administrative support for the leadership team of the Central Staffing Resource Department which is a 24/7. Utilize extensive computer skills and programs in all aspects of the job responsibilities. Provide direct support for the Nursing Clerical Services Training program. This includes onboarding new employee, HR support and tracking new employees progress. Work in a fast pace 24/7 staffing office.  Must be proficient in departmental staffing processes. Participate in project work, workgroups and maintenance of personnel/staffing reports, Generate a variety of computer reports and spread sheets. Advise management of trends, concerns and suggested measures to maintain standards and continued improvements. Participate in Quality Improvement activities and ongoing departmental auditing and self-monitoring activities. Exhibit exemplary customer relation skills in interacting with various managers and department staff. Utilize multi-line phone system in many aspects of the work flow. Complete project work as assigned by manager. Must have exemplary attendance.

• High School diploma or equivalent and more than 4 years of experience
• Three to five years performing responsible office duties or an equivalent combination of education and experience
• Experience with OneStaff computer scheduling system
• Ability to manage timekeeping data from multiple sources
• Ability to learn and understand Nursing Contracts
• Knowledge of University and CSR Department procedures
• Proficient with Microsoft Office Suite and spreadsheets
• Experience in developing work schedules
• Ability to work independently and cooperatively
• Demonstrate ability to prioritize and complete tasks in a timely manner
• Able to utilize tracking and follow up skills to monitor and coordinate a large volume of work
• Demonstrate attention to details. Able to work under pressure when a high degree of accuracy is required
• Demonstrate excellent verbal/written communication skills
• Demonstrate a high degree of diplomacy, professionalism, and confidentiality
• High level or organization and time management skills

• Two years or more of college education
• Previous Inpatient Clerical Unit experience
• Critical thinking skills and decision making experience
• Experience in working in clerical and nursing schedule books in the CSR Central Staffing Office
• Ability to process PAR’s in Wolverine Access
• Must be available to work weekends, holidays and on call shifts

Shift time is 7:00 am to 3:00 pm, every other weekend and some Holidays.

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.

The University of Michigan is an equal opportunity/affirmative action employer.

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About University of Michigan – Ann Arbor
A great university is made so by its faculty and staff, and Michigan is recognized as one of the best universities to work for in the country. The Michigan culture is known for engaging faculty and staff in all facets of the university to create a workplace that is vibrant and stimulating.For two consecutive years, the Chronicle of Higher Education has placed U-M in its “Great Colleges to Work For” survey. In particular, the university earns high marks for strong relations between faculty and administrators, a collaborative system of governance, strong pay and benefits, and a healthy work/life balance.
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