Administrator (Student Enquiries and Enrolment Team)

Post Title: Administrator (Student Enquiries and Enrolment Team)

SBU/Department: Academic Registry / Student Administration Service (SAS)

FTE: 1.0 fte (working 37 hours per week)

Duration of Contract: Permanent

Salary: UH4 £24,248pa to £25,138pa with potential to progress to £27,181pa on achieving designated skills and experience.

Annual Leave: 25 days plus standard public holidays and an additional 4 days including the closure of our office between Christmas and New Year.

Location: College Lane Campus, Hatfield. The post holder may occasionally be required to work from other Student Administration (Ask Herts) hubs, including working from the de Havilland campus (Hatfield). Hybrid/remote working is applicable outside of key semester A and B registration activity.

Main duties and responsibilities

As an administrator in the Student Enquiries and Enrolment Team you will register all students throughout the year, in line with the team’s registration & enrolment procedure, contributing to a positive student experience and efficient operations. You will assist with the gathering and inputting of student data in order to meet statutory deadlines and to support the on-going improvements to data quality for accountable data sets. You will be responsible for the University’s change of student registration status procedure in partnership with Schools, the Student MIS team and Student Enquiries and Enrolment Team colleagues; informing external bodies, as appropriate.

Please view the job description for the full list of responsibilities and duties.

Skills and experience required

You will be able to demonstrate previous experience of working in an administrative role, including the use of customer database systems. You will have good attentional to detail including within large data sets and the ability to learn and understand complex policies, procedures and processes. You will have a positive, can-do attitude and be a good team player with a strong ethos of cooperation and collegiality with a strong focus on creating and delivering a positive student experience. You’ll be a good oral and written communicator, with the ability to work to a high standard when under pressure and with frequent interruptions.

Qualifications required

Educated with a minimum of five GCSEs at grade C/4 or above including Maths and English, or proven experience.

Please view the job description and person specification for a full list of the duties and essential criteria.Please attach a personal statement showing clearly how your skills and experience match the Person Specification.

We regret that we are unable to offer UKVI sponsorship for this post; applicants will either hold UK Right to Work, or demonstrate access to UK Right to Work, before an offer is made.

Contact Details/Informal Enquiries: Helen Seckington, Team Leader Student Enquiries and Enrolment Team ([email protected])

“Find out what it’s like to work in Academic Registry HERE “

Closing Date: 04 April 2024

Interview Date: w/c 22 April 2024

Reference Number: 058236

Date advert placed: 19 March 2024

Our vision is to transform lives: UH is committed to Equality, Diversity and Inclusion and building a diverse community. We welcome applications from suitably qualified and eligible candidates regardless of their protected characteristics, and recognise there are different ways applicants may achieve the criteria in this document. We offer a range of employee benefits including generous annual leave, flexible location opportunities within the UK, discounted Sports Village memberships and free Active Staff sessions, personal and professional development and family-friendly policies. #GoHerts

We particularly encourage applications from men and BAME candidates who are underrepresented in this area, to better reflect our diverse student cohort.