Research Analyst ETO Team

Research Analyst

Strategic Intelligence &
Information Division

United Way of Central Indiana works to bring the resources
of philanthropy, government, corporations, the social sector, and
neighborhoods together to confront generational poverty head on and
ensure a better future for our neighbors in need. This is an
ambitious time to join United Way as we embark on a
five-year strategic plan to reduce the number of households
experiencing poverty and financial instability. To make a
significant impact in our region, United Way is looking for
dedicated, confident, and compassionate team members who live our
shared values of inclusivity, courage, accountability, respect, and
excellence.  United Way of Central Indiana works to bring the
resources of philanthropy, government, corporations, the
social sector and neighborhoods together to confront
generational poverty head on and ensure a better future for our
neighbors in need. 

Position Summary

We are looking for a Research Analyst to join our talented
Strategic Intelligence and Information Team. In this role, you will
work as a certified Efforts to Outcomes (a non-profit case
management software) administrator with local non-profits and
community partners on their data collection and reporting
strategies. This position will regularly engage with and train
non-profit executives and staff to transform their data collection
practices, outcomes reporting, and program evaluation. You will act
as a liaison between United Way’s Strategic Intelligence and
Information Division and external partners (including United Way’s
accredited partners and additional community partners) to create
meaningful research and data products that tell the story of United
Way’s impact as well as inform of the needs in the Central Indiana
Community. In executing on ETO responsibilities, you will lead
external training sessions and conversations related to data
collection buildout and reporting needs for community partners.
This position will also assist with research and analytical
projects conducted by the Strategic Intelligence and Information
Division in support of the organization’s goals and objectives.

Position Duties & Responsibilities

The following statements are intended to describe the
general nature and level of work being performed.  They are
not intended to be construed as an exhaustive list of all
responsibilities, duties and skills required of personnel so
classified. 

Database Analytics and Reporting

Support and maintain partner non-profit organizations
in the
Efforts to Outcomes (ETO) Database which is a customizable
human-services case management software. Cultivate relationships
with ETO partners to facilitate trust and provide a deeper
understanding of organizations and their role in Central Indiana
community, to enhance their data collection and outcomes reporting.
Utilize database management skills to administer UWCI ETO
enterprise with over 30 partner organizations, to design, configure
and maintain custom data collection buildouts. Write advanced
reports in SAP Business Objects to track clients, outputs, and
outcomes for our ETO partners.

• Create customized performance reports that aggregate results
  for external partner agencies, and internal partners using SAP
  Business Objects.
• Work closely with the Community Research and Database Analytics
  Director and other members of Strategic Information to support the
  implementation, maintenance, and management of Efforts to Outcomes
  software, collaborating directly with agency executives and
  front-line staff to facilitate program performance management
  activities.
• Conduct presentations for partner organizations related to ETO
  functionality and best practices for new staff and engage with
  program managers and data stewards to discuss data collection needs
  and new program buildouts or reporting requirements.
• Lead efforts to collect, organize, scrub, validate, and
  otherwise prepare large data sets for research projects, e.g.:
  update and maintain a complex database of confidential information
  to ensure current and accurate information using systems such as
  Efforts to Outcomes (ETO).

Data Analytics and Research

Collect, research, and analyze internal and external data to
inform UWCI’s impact toolkit and strategies. Research, analyze and
report out on community data to help inform grantmaking strategies
for delegated impact areas. Data analytics and research efforts
beyond immediate UWCI goals and initiatives.

• Support internal efforts to ensure ETO is optimized to support
  and advance UWCI’s strategic plan.
• Analyze and interpret results using standard statistical tools
  and techniques.
• Identify new opportunities for process improvement.
• Ensure that systems and procedural safeguards for protecting
  all sensitive personal and financial data are in place and
  practiced at all times to maintain organizational data
  security.

Community Data Initiatives:

Provide support for data collection reporting and analysis for
UWCI Impact Initiatives such as Center for Working Families, Winter
Assistance Fund, Community Data Equity Initiative. Cultivate and
promote relationships with non-profit organizations by providing
guidance and technical assistance and gaining a deeper
understanding of data collection, reporting, and data systems.
Design and support technical and reporting trainings to enhance the
knowledge and reporting of non-profits in Central Indiana (Monthly
ETO User Groups, Community Equity Data Initiative Trainings,
etc.).

• Present research results both in written and verbal
  communications.
• Pinpoint trends, correlations and patterns in data set.
• Train internal and external partners on data-entry and data
  integrity.

Perform special assignments and other work, on an as-needed
basis which may include:

• Create on-line surveys and assist in analyzing data from survey
  research projects.
• Assist with program evaluation and data analysis for various
  UWCI programs and initiatives.

Qualifications

To perform this job successfully, an individual must be able
to perform each essential job function satisfactorily and be
present in the office while performing those functions. The
requirements listed are representative of the basic knowledge,
skills, and/or abilities required.  Reasonable accommodations
may be made to enable individuals with disabilities to perform the
essential functions.  The individual in this role must display
the highest level of integrity and confidentiality. United Way also
values innovative thinking, and a successful candidate will be a
self-starter who can work within the team to achieve goals and
objectives.  The individual should have effective
communication skills, attention to detail and organization, and
flexibility and adaptability. The individual will also maintain
knowledge of trends in his/her area of responsibility and review
literature to understand key issues.

Education and/or Experience

• Bachelor’s degree required; graduate degree preferred. *Work
  experience may substitute for education requirements on a
  case-by-case basis.
• 2-3 years of relevant experience is required.
• Ability to create training experiences that make technical and
  research concepts easy to grasp.
• Strong communication and customer service skills.
• Strong analytical skills, including expertise in the modeling
  and analysis of data is required.
• Working knowledge of relational database concepts, SQL, and
  other business analytics tools is preferred.
• Must possess a high level of computer proficiency and knowledge
  of various computer software, with skills in Microsoft Excel,
  Access, Word, and PowerPoint.
• Ability to see the big picture and be detail oriented.
• Must have excellent written and verbal communication
  skills.

Physical Demands: 

The physical demands described here are general representations
of those that must be met by an employee to successfully perform
the essential functions of this job. Reasonable accommodations may
be made to enable individuals with disabilities to perform the
essential functions.

• While performing the duties of this job, the employee is
  regularly required to sit, reach with hands and arms, talk, and
  hear. The employee frequently is required to use hands to touch and
  handle objects. The employee frequently stands or walks.
• The employee must occasionally lift and/or move up to 10
  pounds.  Specific vision abilities required by this job
  include close vision and the ability to adjust focus.

Work Environment: 

The work environment characteristics described here are
representative of those an employee encounters while performing the
essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential functions.

• Office setting, with sustained use of a computer.
• The noise level in the work environment is minimal to
  moderate.

• Maintains personal/professional competency and works to create
  an environment of courtesy, respect, enthusiasm, and a positive
  attitude in all interactions both internal and external to the
  organization.

Position Leader:
             Community
Research and Database Analytics Director

FLSA
Status:                    Exempt,
Salaried, Full-time

Salary Range:    
           
  Mid-60’s

Benefits:            
              Complete
Benefits Package Available

Equal Opportunity
Employer

Please apply at
uwci.org/careers

This position description does not constitute a contract of
employment or a guarantee of any terms or conditions of employment.
UWCI employees are employed on an at-will basis. In addition,
nothing in this position description restricts UWCI’s right to
assign or reassign duties and responsibilities to this position at
any time.

For more information, or to apply now, you must go to the website
below. Please DO NOT email your resume to us as we only accept
applications through our website.

https://uwci.hirecentric.com/jobs/230097-40421.html