Processes and Performance Advisor  

Starting date : 01.06.2024 

Duration : fixed-term contract (7 month maternity leave coverage) – possibility of extension

Work percentage: 100% 

Location : Lausanne  

Deadline for applications : 19th April 2024  

Tdh : 

Terre des hommes (Tdh) is Switzerland’s largest child relief organisation. Since 1960, Tdh has been helping to build a better future for disadvantaged children and their communities through innovative and sustainable solutions. Present in 26 countries with an operational budget of over 100 million Swiss francs, Tdh works with local and international partners to develop and implement projects in the field which improve the daily lives of over four million children and their families in the fields of health, Access to Justice and Migration but also protection and emergency. This commitment is financed by individual and institutional support, with administrative costs kept to a minimum.   

Mission : 

Within the Quality & Accountability sector, the Advisor position facilitates and coordinates existing institutional processes and works on monitoring and steering processes for Tdh field operations. 

Main responsibilities : 

Institutional Planning and Steering Cycle

·       Coordinate the institutional processes

·       Facilitate and support the Annual Planning process to Managers and CODIR

·       Coordinate with HR and Finance departments (linked processes : Budget & Appraisals)

·       Oversee deadlines and follow up, collect the deliverables

·       Manage the dedicated SharePoint site as key resource with reference documents, as well as manage the associated data (data control, extraction, visualization, etc.)

Support to Process optimization, process mapping and continuous process improvement

·       Respond to requests related to process optimization, mapping and improvement using the toolbox and reference documents

Coordination of Tdh Operations results framework revision

·       Update and align several existing frameworks: beneficiary counting system, standard programmatic /outcome indicators, catalogue of activities (development & emergency) to better include nexus.

·       Ensure the perfect coherence between all these frameworks and the delivery of a revised version of the mentioned frameworks, and of the guidance, achieved with active participation of internal concerned stakeholders.

This work is estimated to account for at least 50% of the workload over the period and will be done in close collaboration with Tdh global MEAL advisor.

Preparatory work for the updating and streamlining of operations data collection and analysis systems

·       Establish clear Terms of reference of the system, specifications for tools update with ISA/Data center and the consequent budgeting in order to allow the appropriate planning for implementation starting end 2024/beginning 2025.

Profile :  

·       Experience of coordinating work related to steering within NGOs, including experience in the field / MEAL

·       Experience in project cycle management

·       Excellent command of IT tools (pack office, especially excel & sharepoint)

·       Experience in setting up data/indicator/dashboard systems.

·       Analytical skills and ability to deliver synthetic work

·       Excellent listening and coordination skills

·       Excellent oral and written communication skills in French and English

Tdh Global Code of Conduct and Risk Management Policies :   

· Fully complies with Tdh’s Global Code of Conduct and systematically reports any breach to the Code through the whistleblowing procedure: raises awareness within the Foundation on abuse and violence and the rights deriving therefrom, respecting the rights and dignity of children, members of the communities and our own Staff  

· Commits to respecting Risk Management Policies including: Safeguarding Policies (Child Safeguarding Policy, Policy on the Protection against Sexual Exploitation and the Directive on Staff Misconduct at the Workplace), Safety and Security Policy and Anti-Fraud/Corruption and Prevention of the Financing of Criminal Activities Policies  

· Commits to reducing the risk of abuse and harm by developing a culture of open and informed leadership within the organization and in our work with children and the communities in which we intervene in.   

 We offer you an exciting and varied job that is both useful and meaningful, as part of a team that wants to make a difference for children in highly vulnerable situations. 

Are you interested? Are you ready to take on this challenge?    

How to apply :  

Please apply directly to our email address: [email protected]

With your name, the title of the post and the location, in the subject line of the email.

Applications will only be processed if they are complete (CV + covering letter). Additional documents (diplomas, work certificates, etc.) will be requested at a later stage.

Shortlisted candidates will only be contacted as part of the selection process. Due to the large number of applications received, we are unfortunately unable to follow up all candidates personally. Thank you for your understanding.

If you have any questions, please consult the FAQ below the job offers.