Job description
- Deliver frontline service + response for all Uniting’s consumers, visitors + stakeholders
- Increase your take home pay with up to $15,900 in salary packaging benefits.
- Full-time, Maximum term (Parental Leave position), based in Ballarat
About the opportunity
In the Receptionist role, you will offer frontline service and response, whether through phone or in-person interactions, to consumers, visitors and stakeholders seeking access to Uniting’s information and services in a busy and challenging environment.
Additionally, you will be involved in handling routine office tasks and scheduling appointments for the Intake teams and Counsellors when needed, as well as taking on various administrative responsibilities in other service areas as necessary.
Click here to view the Position Description.
What’s on offer
Full-time, Maximum term position, Parental Leave position until 31 March 2025, based in Ballarat.
In addition to base salary plus superannuation, you’ll also receive 17.5% leave loading and access to the full $15,900 salary packaging benefits.
10% discount on Kindergarten and Childcare at Uniting Early Learning Services.
About you
You are looking to join an organisation that truly supports vulnerable Victorians and Tasmanians to improve their lives.
To be successful in this role, the ideal candidate will have:
- Certificate in Office Administration is desirable, but not essential.
- Demonstrated experience in reception or customer service, or previous experience in office administration is essential.
- Demonstrated understanding of strategies to deal with difficult customers or clients is desirable.
- Experience working with a large organisation’s phone system and managing diversion of calls is desirable.
- Ability to undertake general financial tasks and undertake routine administrative tasks
- Ability to greet all consumers and visitors presenting at reception and incoming telephone calls, in a professional, welcoming, and prompt manner
How to apply
Click APPLY NOW to submit your interest and we’ll be in touch shortly. We’ll be reviewing applications as they come through as we’re keen to engage with someone.
Please note, interviews may commence prior to application’s closing.
If you have questions about the opportunity, please contact Adam Liversage, Senior Manager – Homelessness on 0448334593 (during business hours) or [email protected], using the subject line: Receptionist – Ballarat enquiry via EthicalJobs.
About Uniting
At Uniting we are passionate about working together to inspire people, enliven communities and confront injustice. We have a 5,000 strong workforce of employees and volunteers who deliver a diverse range of services across Victoria and Tasmania.
Visit us: vt.uniting.org.
Uniting is a child safe organisation and is committed in everyday practice to ensure the safety and wellbeing of all children, at all times. As a ‘child safe’ organisation, employment with Uniting is subject to a satisfactory national (and international where relevant) police check and relevant Working with Children Check in your State prior to commencement of any paid or unpaid work and/or participation in any service or undertaking.
Uniting is also committed to equal opportunity and ensuring the workplace is reflective of the community. We encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds and people with a disability.
