Security Operations Center Technician - Tenders Global
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Security Operations Center Technician

United Nations Children's Fund (UNICEF)

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JOB DESCRIPTION

Background
Diversity, Equity and Inclusion are core principles at UNDP:  we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a ‘leave no one behind’ approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply. Learn more about working at UNDP including our values and inspiring stories.
UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.
Job Purpose and Organizational Context

The United Nations Department of Safety and Security (UNDSS) is responsible for providing leadership, operational support, and oversight of the security management system to enable the safest and most efficient conduct of the programs and activities of the United Nations System.

The headquarters of UNDSS is located in New York and has operations in more than one hundred countries.

UNDSS Ethiopia is supporting the UNSMS in country through security advice and guidance to enable the conduct of operations in the safest way possible.

The SOC Technician will work in the Security Information and Operations Center (SIOC). UNDSS will implement the Local Cost Shared Security Budget (LCSSB) to fund this post.

Duties and Responsibilities
To provide technical specification and advice, receive, test, program, and install radio communication and satellite equipment for all UN agencies and communication centers.
  • Under the direct supervision of the Field Security Coordination Officer (FSCO), the SOC Technician will perform the following duties:
  • Provide technical specification and advice, receive, test, program and install radio communication and satellite equipment for all UN agencies and communication centers.
  • Conducts training to UNDSS and AFP staff in the proper use of communication equipment.
  • Timely installation and upgrading of HF, VHF mobile and base stations, repeaters, and satellite equipment for UN agencies.
  • Assessing, installation and commission of new Security Operation centers.
  • Repair radio communication equipment and accessories.
  • Prepare, manage, and maintain a comprehensive inventory of telecom equipment, keep records of issued and received items/assets.
  • Assists SOC Assistants in conducting periodic inspections and preventive maintenance for telecommunication installations of the UN Security Management System in Addis Ababa and field locations.
  • As necessary and directed, participate in upgrade of the existing Telecomm Equipment according to UN standard.
  • Assist in preparing, updating and/or facilitation call signs for UN Agencies/NGOs
Provides technical specification and advice in relation to communication systems in the country:
  • Provide technical specification and advice, receive, test, program and install radio communication and satellite equipment for all UN agencies and communication centers.

Conducts with training of UNDSS and AFP Staff:

  • Conducts training to UNDSS and AFP staff in the proper use of communication equipment.

Conducts radio repairs and preventive maintenance of communication system:

  • Repairs radio communication equipment and accessories and conducts preventive maintenance.

Conducts inspections of communication systems: 

  • Assists SOC Assistants in conducting periodic inspections of telecommunication installations of the UN Security Management System in Addis Ababa and field locations.

Inventory management of communication systems:

  • Prepare, manage, and maintain a comprehensive inventory of telecom equipment, keep records of issued and received items/assets
Core Competencies
  • Achieve Results: LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline
  • Think Innovatively: LEVEL 1: Open to creative ideas/known risks, is a pragmatic problem solver, makes improvements
  • Learn Continuously: LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback
  • Adapt with Agility: LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible
  • Act with Determination: LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident
  • Engage and Partner: LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships
  • Enable Diversity and Inclusion: LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination
Cross-Functional & Technical competencies 
  • Technical: Planning and Organizing – Ability to plan and organize repair, preventive maintenance, and training for communication systems.
  • Functional: Professionalism – Ability to conduct himself/herself in a manner that is consistent with the values and competencies of the UN.
  • Functional: Teamwork – Ability to work in a team as an integral member and produce consistent, reliable, and dependable results.
  • Functional: Leadership and Self-management – Ability to manage all of the aspects associated with the maintenance of the communication systems and manage himself/herself in order to complete the necessary tasks associated with a fully functioning communication system.
Required Skills and Experience
Education:
  • High school diploma or bachelor’s degree in relevant field of study is required.
  • Specialized formal training on IT systems, business software (Microsoft Office) and web-based applications, ICDL certification, Microsoft Certified Professional (MCP) is desirable.
Experience:
  • 4 years (with High school diploma) or 1 year (With bachelor’s degree) of relevant working experience in IT and administration, communication equipment and radio maintenance is required.
  • Prior experience with the UN system or an international NGO, is desirable.
  • Knowledge of HF, VHF radio operations as well as satellite communication systems is required.
  • Solid computers skills (MS Word, Excel, Access and PowerPoint);
  • Possession of a valid driver’s license is desirable.
  • Ability to travel;
  • Physically fit

Language:

  • Fluency in English with effective written and oral communication skills required.
  • Fluency in the local language of duty station is required.
Disclaimer
Under US immigration law, acceptance of a staff position with UNDP, an international organization, may have significant implications for US Permanent Residents. UNDP advises applicants for all professional level posts that they must relinquish their US Permanent Resident status and accept a G-4 visa, or have submitted a valid application for US citizenship prior to commencement of employment.
UNDP is not in a position to provide advice or assistance on applying for US citizenship and therefore applicants are advised to seek the advice of competent immigration lawyers regarding any applications.
Applicant information about UNDP rosters
Note: UNDP reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.
Non-discrimination
UNDP has a zero-tolerance policy towards sexual exploitation and misconduct, sexual harassment, and abuse of authority. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.
UNDP is an equal opportunity and inclusive employer that does not discriminate based on race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status.
Scam warning
The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.


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