Humanitarian Manager

TITLE: Humanitarian Manager

TEAM/PROGRAMME: Programme Implementation

LOCATION: Bangkok or Mae Sot Office (with up to 40% travel)

CONTRACT LENGTH: Fixed term contract 1 years

ROLE PURPOSE:

The post holder will be a member of an Extended Senior Management Team (ESMT). The post holder is expected to collaborate across all sectors of interventions and with a cross-functional approach. Save the Children’s programme has a large geographical footprint in Thailand, with programmes in many provinces. The agency works in Child Rights Governance, Child Protection, Education, NFI, and Livelihoods. We are an agency, delivering humanitarian and development programming.

The Humanitarian Manager will play a critical role in planning, coordinating and delivering our humanitarian ambitions through the provision of technical and coordination support on key areas of humanitarian priorities. The role will be responsible for driving and delivering the of the Localization Initiative, identifying operating models that advance localization and ensuring that Country Office is equipped with easy to use guidance to support their localization journey. They will be an experienced and entrepreneurial operations generalist with the ability to realize connections between localization and broader operational initiatives across the movement. The role will report to the Senior Operation Manager and will be a leader of Humanitarian response Team.

SCOPE OF ROLE:

Reports to: Senior Operation Manager

Role Dimensions: work with Humanitarian response team across functions (Field offices, SPQI, Operation, ASRO, SMT, Supply Chain and Finance.

KEY AREAS OF ACCOUNTABILITY:

Humanitarian Analysis, Strategy & Programme Strengthening:

• Coordinates and provides strategic leadership, direction, guidance and technical support to the development of humanitarian programming across Thailand. Aligns the humanitarian response to Save the Children’s Country Strategic Plan and interagency response plans and strategies.
• Leads the annual development and review of a Humanitarian Plan for Save the Children in Thailand based on context analysis, and alignment with Save the Children’s CSP goals; supports its adoption and implementation across the CO.
• Coordinates the development of Save the Children’s contributions to the interagency Humanitarian Response Plan and Appeal. Coordinates with NBD to ensure quality of the proposals of Thailand national office and cross-border initiative if any .
• Guides the Humanitarian response team, and coordinates with MEAL/REALM to ensure relevant analysis, mapping, research and other learning exercises are undertaken, which inform strategic planning and decision-making, and contribute to effective programme design and advocacy.
• Works with the Advocacy, Campaigns, Communications & Media team to develop and disseminate key messages on the humanitarian context, gaps and needs in Thailand, to key internal and external stakeholders.
• Supports and follows up on pipeline funding opportunities, and engages directly in the design of strategic humanitarian project proposals that contribute significantly to the objectives set out within the Humanitarian Plan.
• Champions the integration of best practice and relevant innovative approaches within humanitarian programming, to maximize impact and sustainability. This includes, but is not limited to conflict sensitivity, anticipatory action, community-based DRR and durable solutions. Ensures the Centrality of Protection is embedded across all programming.
• Develops capacity-building initiatives to ensure staff across all functions understand humanitarian principles, standards and best practice, and can effectively undertake their roles, contributing towards timely and quality response.
• Humanitarian Coordination & External Representation:
• Represents Save the Children within all humanitarian coordination mechanisms, including relevant cluster meetings and taskforces; as well as NGO fora and working Groups. Specifically, represents Save the Children on Refugee Consultation Forum and Durable Solutions Working Group.
• Proactively engages in relevant fora and working groups to achieve systemic change within the humanitarian community in alignment with Save the Children’s strategic goals.
• Represents Save the Children in donor meetings and visits. Maintains regular engagement with key donors in Thailand.
• Proactively engages with national NGOs and CBOs
• Represents Save the Children with high-level authorities officials at both the national and provincial level, especially in relation to emergency preparedness and response.

Humanitarian Access & Space:

• Work with and supports the Humanitarian response team to undertake effective context and risk assessment and analysis, facilitate programme access, and develop policies and procedures that support the safe delivery of programme activities and are responsive to local context.
• Support the team to engages significantly with relevant stakeholders to maintain access and space to develop and implement effective humanitarian programming in Thailand.

Localization of Humanitarian Response:

• Establishes relationships and ensures sustained engagement with a range of local and national actors (DDPM, MOE, DCY) including INGOs, CBOs, youth networks, authorities and private sector; provides opportunities for local and national actors to speak.
• Leads initiatives to increase NGO/CBO role in emergency response specifically, including through supporting their integration within Emergency Rapid Response Mechanisms (ERRMs) and support on sub-grant programmes.

Emergency Response Planning & Implementation:

• Manages the annual development and review of the Emergency Preparedness Plan (EPP), ensuring inputs from field offices and CO functions are integrated. Follows up on Minimum Preparedness Actions and Advanced Preparedness Actions with all functions / departments, to ensure readiness across the CO for emergency response. Ensures Contingency Plans are developed for high-risk hazards.
• Plans prepositioning of appropriate emergency relief stock across the country, and advocates for access to common cluster pipelines.
• Strengthens the internal early warning system to enable appropriate decision-making and response at CO level.
• Acts as default Team Leader for Category 3 and 4 responses. Ensures swift response to new emergencies or spikes in emergency are launched, by supporting teams to raise timely alerts, undertake rapid needs assessments, develop response plans and master budgets, mobilize funds, and deploy surge staff. Ensures that humanitarian sitreps and other reporting are submitted on time and to a high-quality standard.
• Supports efforts to enhance project management, technical, MEAL/REALM, safeguarding, supply chain, finance and other support service capacity, systems and processes to increase readiness to implement safe, timely and relevant emergency responses.
• Provides guidance to field and humanitarian operations teams to ensure response implementation follows internal guidelines, donor guidelines, and meets standards.

BEHAVIOURS (Values in Practice)

Accountability:

• holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values
• holds the team and partners accountable to deliver on their responsibilities – giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved.

Ambition:

• sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same
• widely shares their personal vision for Save the Children, engages and motivates others
• future orientated, thinks strategically and on a global scale.

Collaboration:

• builds and maintains effective relationships, with their team, colleagues, Members and external partners and supporters
• values diversity, sees it as a source of competitive strength
• approachable, good listener, easy to talk to.

Creativity:

• develops and encourages new and innovative solutions
• willing to take disciplined risks.

Integrity:

• honest, encourages openness and transparency; demonstrates highest levels of integrity

QUALIFICATIONS

• Thai nationality
• University degree in one of the disciplines relevant to the following areas: Emergency Management, Public health, Disaster relief services, International Relation, Education, Social Sciences, or a field(s) relevant to Humanitarian and international development assistance

EXPERIENCE AND SKILLS

Essentials:

• Minimum of 5 years’ experience gaining progressive responsibility in humanitarian roles with an NGO, to include a minimum of 2-3 years in field-based roles within a challenging or insecure context.
• Familiarity with the localization agenda, local leadership and prior experience of work with local civil society organizations
• Excellent coordination and interpersonal skills with the ability to communicate and negotiate clearly and effectively at all levels and with a range of stakeholders. Proven external coordination and representation skills.
• Excellent knowledge of humanitarian principles, relevant humanitarian international laws, regulations and standards, and thorough understanding of key concepts in humanitarian action. Excellent understanding of humanitarian funding and coordination mechanisms.
• Fluency in English, both verbal and written.
• Excellent writing/editing, budget development and presentation/communication skills. Ability to present complex information in a succinct and compelling manner.
• Prior experience in assessment, design and implementation of humanitarian programming.
• Demonstrated capacity to work autonomously under pressure and with tight deadlines; develop and manage own workplan to achieve objectives. Excellent organizational skills.
• Experience of solving complex issues through analysis and planning, defining a clear way forward and ensuring buy in.
• Highly developed cultural awareness and ability to work well with people from diverse backgrounds and cultures.
• Ability and willingness to travel extensively to field sites and work independently.
• Commitment to the aims and principles of Save the Children, in particular a good understanding of Save the Children’s mandate and child focus.

Desirable:

• Prior experience as a member of Country Office Senior Management Team or equivalent.
• Specific experience of supporting change management.

Additional Job Responsibilities

The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.

Equal Opportunities

The role holder is required to carry out the duties in accordance with the Save the Children Equal Opportunities and Diversity policies and procedures.

Child Safeguarding

We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.

Safeguarding Our Staff

The post holder is required to carry out the duties in accordance with the Save the Children anti-harassment policy.

Health and Safety

The role holder is required to carry out the duties in accordance with Save the Children Health and Safety policies and procedures.

Interested candidates should apply and submit a motivational letter, comprehensive CV, expected salary and details of at least 3 referees via the following link;

APPLY HERE

Due to the volume of applications, only shortlisted candidates will be contacted.

“We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse”