Change Manager

• Location: Melbourne CBD
• Vacancy Type: Full-Time
• Job reference: 494515
  

Are you seeking a role in Information and Technology Services division?

The Change Manager is accountable for developing and leading the Change Management strategy and approach to support the Project Management Office (PMO) to effectively manage the implementation and management of Yooralla strategic projects.

Key Responsibilities

All employees are responsible for:

• Promoting and protecting the human rights of people with disability, in accordance with the UN Convention on the Rights of Persons with Disabilities (CRPD) (2008);
• Working to ensure high-quality and safe supports and services for NDIS participants, meeting and exceeding the NDIS Practice Standards and Quality Indicators.
• Meeting obligations under all relevant Victorian and Commonwealth legislation.
• Working in accordance with the Yooralla Code of Conduct and Employee Manual.

Specific Role Responsibilities

• Develop all aspects of the change management strategy and approach required to successfully implement transformational change across strategic Yooralla projects.
• Develop and implement communications related processes to support and drive change management initiatives linked to strategic Yooralla projects.
• Ensure change management plan dependencies such as stakeholder engagement, Yooralla future state impacts, change readiness and change sustainability is understood at an organisational level and managed accordingly.
• Support and promote change management strategies based on analysis and understanding of change impacts at an operational level to ensure awareness and engagement of staff at all levels.
• Development of organisational change management methodology and practice by supporting ongoing capability development programs and organisational education.
• Support and promote change management strategies based on analysis and understanding of change impacts at an operational level to ensure awareness and engagement of staff at all levels.
• Provide advice and coaching to Yooralla leadership in understanding, influencing, imbedding, and sustaining transformational change.
• Partner with and influence Yooralla Communications Team, Learning & Development and People & Culture specialists in the formulation of Change Management strategy and planning.

Selection Criteria

Mandatory Requirements:

• Current National Police Record Check
• International Police Check (if required)
• Current driver’s licence to drive in Australia

Qualifications:

• Bachelor’s level degree in business, HR, psychology or related discipline
• PROSCI Change Management Practitioner Certification (Desirable); PMBOK / Prince 2 Project Management Certification (Desirable)

Professional Experience

• Considerable Change Management experience in supporting the delivery of cross-functional projects; experience driving change and the ability to set direction is also required
• Managed a range of change management projects across the full project life cycle, managing stakeholder engagement to ensure desired change is both effectively implemented and sustainedStrong analytical, problem solving and solution identification skills.
• Strong verbal and written communication skills and presentation skills.
• Excellent customer focus background with commercial awareness and strategic thinking capability.

Personal Skills and Attributes

• A Commitment to customer service.
• Act with integrity.
• Display resilience and courage.
• Work collaboratively.
• High-level negotiation and communication skills.
• A passion for service improvement.
• Organised and thorough with the ability to multitask under pressure.
• Able to demonstrate a high degree of flexibility including out of hours work as required.
• Excellent written and verbal communication skills with the ability to effectively communicate to a non-technical audience.

Working at Yooralla you’ll have the option of generous salary packaging benefits to increase your take home pay and reduce your taxable income.

To be successful in this role you’ll share Yooralla’s values.

Sound like you?

Click ‘Apply Now’ below, or contact Craig Tucker, Executive Director, Technology and Property Information & Technology Services at [email protected] using the subject line: Change Manager enquiry via EthicalJobs for more information.

Our culture

At Yooralla, you’ll work at Victoria’s most established and recognised for purpose disability service provider with more than 100 years of experience offering high quality support services to people with disability. We work in partnership with adults and children, their families and carers to enable them to live the lives they choose. 

We believe in diversity, inclusion and equality and are committed to ensuring that our workplaces are a reflection of the Victorian community. We recognise the benefits that diversity and inclusion brings, and in turn encourage talented people from all backgrounds, abilities and identities to apply to our vacancies. We strongly encourage people with disability, LGBTQIA+ and Aboriginal and Torres Strait Islands People to apply.

Find out more about our work culture and what we do.

A position description is attached.