Job description
- The position supports community engagement, promotion of service and the intake process for our Child, Youth and Family Service team
- Remuneration: $38.12 to $38.59 per hour
- Location: Hillarys and Joondalup Offices
- Employment Type: Fixed-term part-time (0.8FTE) – Tuesday to Friday, 12 month parental leave cover.
About HelpingMinds
HelpingMinds is a highly regarded carer support and mental health services organisation, established over 45 years ago. Our compassionate team of staff throughout the metro and regional areas, provide quality services and support to more than 10,000 children, youth, adults, and families affected by mental illness every year.
The Position
The Access and Inclusion Officer will be the local representative that is responsible for engaging and building relationships within the community, ensuring increased engagement with HelpingMinds, with a focus on HelpingMinds Child, Youth and Family Services. The position will also provide quality intake services, meeting client needs efficiently and effectively, and facilitate this where needed for all HelpingMinds programs.
You will need to have flexibility to work one evening shift per week (11:30am to 7:36pm).
Responsibilities of the role include (not limited to):
- Participate in the HelpingMinds Intake system, answering telephone calls and enquiries, screening and assessing needs, prioritising and making appropriate follow up appointments, referrals and bookings for other support team members
- Develop and deliver specialised groups and workshops
- Attend networking events and stakeholder meetings and promote the service where appropriate.
For more information please see the Position Description attached below.
About You
This is an opportunity for a client focused Access and Inclusion Officer with a genuine interest in working collaboratively to ensure effective team goals and client outcomes are met. We are looking for someone who has the ability to work autonomously with a demonstrated ability to consult, liaise and maintain close working relationships with other service providers.
Minimum qualifications:
- National Police Clearance (no older than 6 months), Current Drivers License, Working with Children Check, Proof of Australian Working Rights and First Aid Certificate
- A Diploma or Degree in Psychology, Social Work or Counselling, or a related discipline that provides a sound understanding of knowledge of assessing and working with clients who may be at risk.
The Perks
In addition to joining a professional and dynamic team, you will work in a supportive and positive environment with staff that live by HelpingMinds’ values and have a strong focus on community needs. We understand the importance of health and wellbeing and offer an employee wellness program.
Additional benefits include:
- Generous tax-free salary packaging benefits where you can package up to $15,900 per annum
- 5 weeks annual leave per year (pro rata) and 2 wellness days per year
- Generous superannuation at 12%
- Professional development and support around additional training
- Regular mentoring & support provided by experienced Team Facilitators, as well as reflective practice supervision
- Access to an Employee Assistance Program
Culture Statement
We are a value-driven organisation that encompasses the values of Hope, Collaboration, Trust, Integrity, and Respect to provide quality service. We welcome your individuality, your ideas, your passion, and your drive. Our people focused culture and flexible approach will help you to succeed both professionally and personally.
How to Apply
To apply for this position and take the next steps towards a rewarding career with HelpingMinds, please submit a resume and cover letter. For more information, contact the Recruitment team on 08 9427 7100 or email [email protected] using the subject line: Access and Inclusion Officer – Hillarys / Joondalup enquiry via EthicalJobs.
HelpingMinds Limited is an equal opportunity employer supporting diversity in the workplace. We welcome applications from Aboriginal and Torres Strait Islander people, LGBTIQIA , people from culturally diverse backgrounds, and people with lived experience of mental health issues and of supporting family members with mental health issues
Please note that only shortlisted candidates will be contacted.