PSP Associate-Zakat App

Hardship Level (not applicable for home-based)

A (least hardship)

Family

UNOPS LICA6

2024-06-01

May 13, 2024

1. General Background
     
With displacement crises reaching unprecedented levels and causing significant surges in funding needs, UNHCR has been considering alternative sources of funding, including contributions motivated by various faiths, or in other words, Faith-based Philanthropy. UNHCR’s Private Sector Partnerships Division (PSP) has been successfully exploring opportunities to unlock the impact of Islamic Philanthropy (IP), in particular Zakat (obligatory annual alms) and Sadaqah (voluntary contributions). For the purpose, on the lives of refugees and IDPs. For the purpose, and as part of a long-term engagement strategy, UNHCR launched in 2019 the Refugee Zakat Fund, a trusted, compliant, and effective mechanism harnessing the power of Zakat and Safaqah to assist most vulnerable refugees and IDPs

Given the annual global growth of Islamic Philanthropic income for UNHCR, and the growing interest in UNHCR’s Refugee Zakat Fund App which was launched in 2021, PSP is looking to build on the success of UNHCR’s Refugee Zakat Fund App, maximizing its potential and scope to pave the way to expand this initiative to some key countries in the region and globally.

The incumbent will manage relations with a diverse array of internal and external stakeholders, with the main aim of increasing funds received by UNHCR through the App. The incumbent preferably has proven fundraising experience, in addition to connections in the sectors of Islamic Philanthropy and Islamic Banking/ Finance. He/She is expected to support in further shaping the engagement strategy for UNHCR’s Refugee Zakat App to mainstream communication and optimize the donor journey.

2. Purpose and Scope of Assignment
     
Under the supervisor of the PSP IG Officer and in coordination with the Islamic Philanthropy team, the PSP Associate (Zakat App) will be responsible to:

• Design and execute a year-long communication and engagement strategy for the App.
• Work with the Islamic Philanthropy and Campaign teams to create a relevant communication plan for the App including systematic push notifications.
• Implement plans to convert leads and App sign-ups
• Regularly contact sign-ups and donors on the App to fundraise, steward, and survey.
• Create a feedback mechanism ensuring App donor insights are systematically advising technical updates of the App.
• Perform other functions as needed.

3. Monitoring and Progress Controls
This position will be responsible to
• Deliver the Zakat App donor journey.
• Achieve the forecasted income from the App.
• Achieve the desired retention rate from App users.

4. Qualifications and Experience
a. Education
     
• Minimum 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher in Finance, Islamic Finance, Economics, Business Administration, and/or equivalent work experience.

b. Work Experience
• Proven experience, knowledge and understanding of Islamic philanthropy policies, laws, regulations, and operations in the MENA region and beyond (is a must).
• Proven experience working in non-technical aspects of mobile apps development
• Demonstrated knowledge of external stakeholders in the realm of Islamic philanthropy to include scholars, institutions, think tanks, suppliers and service providers, among others.
• Experience of managing the production of fundraising materials from creating concepts to developing and communicating them to different audiences.
• Experience in electronic fundraising and new media.
• Experience in emergency fundraising for a humanitarian organization.
• Strong Proven track record of fundraising skills required, and knowledge of Islamic Philanthropy and Finance strongly preferred.
• Good knowledge of humanitarian assistance and UN environment.

c. Key Competencies
     
• High client orientation, networking, and relationship-building skills
• Strong analytical and problem-solving skills.
• Excellent negotiation skills.
• Good written and oral communication and interpersonal skills
• Strong project management skills.
• Fluency in Arabic and English is required.

Standard Job Description

Required Languages

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Desired Languages

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Additional Qualifications

Skills

Education

Certifications

Other information

– Opened for Emirati Nationals and Candidates holding valid residency upon applying.
– Fluency in Arabic and English is requiredThis position doesn’t require a functional clearance

Home-Based

No