The Action Against Hunger network is comprised of four operational headquarters (France, India, Spain, and USA) and four supporting organizations (United Kingdom, Canada, Germany, and Italy). Action Against Hunger is a global humanitarian and development organization which originated in France and is committed to ending world hunger. Our work includes lifesaving activities in 50+ countries, 8,000+ field staff assisting more than 17 million people and more than 40 years of expertise responding to emergencies caused by conflict, natural disasters, and food crises. Collectively the network manages more than $660 million of programmatic aid.
Action Against Hunger-USA is part of the Action Against Hunger International network. As an independent NGO, we currently manage operations in Kenya, Somalia, South Sudan, Uganda, Tanzania, Ethiopia, Zambia, and Haiti. Action Against Hunger-USA has over $75 million in programs, and approximately 1,600 permanent staff based in New York City, Washington D.C, Kenya, Haiti, Ethiopia, South Sudan, Somalia, Tanzania, Uganda and Zambia. Action Against Hunger uniquely operates at the nexus of both humanitarian and development programming.
Action Against Hunger leads the global movement to end hunger. We innovate solutions, advocate for change, and reach 28 million people every year with proven hunger prevention and treatment programs. As a nonprofit that works across 58 countries, our 8,990 dedicated staff members partner with communities to address the root causes of hunger, including climate change, conflict, inequity, and emergencies. We strive to create a world free from hunger, for everyone, for good.
Job Summary
Action Against Hunger is looking for an experienced Director of Operations to oversee the operational execution of a five-year USAID-funded Urban Health Activity in Uganda. Based in Kampala, this role requires frequent travel to project sites across Kampala, Mukono, and Wakiso. You will work closely with the Chief of Party to ensure that project activities are delivered on time, within budget, and meet high standards of quality.
Purpose:
The Director of Operations will manage all operational elements of the project, including subgrant management, coordination with local partners, and direct oversight of daily operations to ensure project goals are achieved.
Engagement:
You will collaborate with various stakeholders, including government officials, implementing partners, and local communities to foster effective partnerships and enhance project implementation.
Delivery:
Ensure that all operational components of the project are conducted according to USAID regulations and meet the goals and timelines stipulated in the grant agreement.
KEY ACTIVITIES IN YOUR ROLE WILL INCLUDE:
Essential Job Duties
- Coordinate closely with the Chief of Party to implement project activities, ensuring all deliverables are completed within the agreed timelines and budgets.
- Oversee and support the project’s operational components, including procurement, subgrant management, and logistics.
- Develop and update detailed annual work plans in alignment with project objectives.
- Provide leadership and support to subgrant selection and management, ensuring compliance with USAID requirements.
- Mentor and manage team members, fostering a collaborative work environment to achieve operational excellence.
- Maintain strong relationships with all project stakeholders to ensure effective collaboration and project success.
- Lead the adaptation of project strategies based on performance data and changing contextual factors.
- Ensure high-quality, timely reporting to the donor and other stakeholders.
Supervisory Responsibilities
- Supervise and lead a diverse team of operational staff, ensuring clear roles, responsibilities, and performance objectives.
Fiscal Responsibility
- Oversee the financial management of operational activities, ensuring expenditures are within budget and aligned with project goals.
Physical Demands and Working Conditions
- This role requires regular travel to various project sites and may involve working under challenging conditions.
Gender Equality Commitments & Zero Tolerance to Abuse
- Uphold and advocate for Action Against Hunger’s commitments to gender equality and a zero-tolerance approach to abuse in all operations.
DO YOU MEET THE PROFILE REQUIRED CRITERIA?
Required Qualifications
- Master’s degree in Management, Public Health, Development Studies, or a related field.
- Minimum of eight to ten years of progressively responsible experience in managing operations for large, complex development programs of similar scope.
- Extensive experience with USAID or other US government-funded projects in operational roles.
- Demonstrated expertise in managing large teams and complex projects that include multiple stakeholders.
Required Skills & Experience
- Proven ability to lead operational aspects of large health or development projects, ensuring strategic alignment with project objectives.
- Strong capability in using data and learning to guide operational adjustments and project adaptations.
- Demonstrated experience in managing subgrants, procurement, and logistics.
- Excellent interpersonal skills and the ability to work effectively with diverse teams.
- Fluent in English; proficiency in other local languages spoken in Uganda is advantageous.
Desirable
- Prior experience working in Kampala, Mukono, or Wakiso.
- Established relationships with key stakeholders in the Ugandan health sector, including government, donors, and civil society.