VAC-11878 Regional Risk Manager – West Africa

Job description

CTG overview

CTG staff and support humanitarian projects in fragile and conflict-affected countries around the world, providing a rapid and cost-effective service for development and humanitarian missions. With past performance in 17 countries – from the Middle East, Africa, Europe, and Asia, we have placed more than 20,000 staff all over the world since operations began in 2006.

CTG recruits, deploys and manages the right people with the right skills to implement humanitarian and development projects, from cleaners to obstetricians, and mechanics to infection specialists, we’re skilled in emergency response to crises such as the Ebola outbreak in West Africa. Key to successful project delivery is the ability to mobilise at speed; CTG can source and deploy anyone, anywhere, in less than 2 weeks and have done so in 48 hours on a number of occasions.

Through our efficient and agile HR, logistical and operational services, CTG saves multilateral organisations time and money. We handle all our clients’ HR related issues, so they are free to focus on their core services.

Visit www.ctg.org to find out more

Overview of position

The Regional Risk Manager supports the Regional Managers to provide Duty of Care (DOC) to staff & consultants working in the field. The position has supervisory responsibility for a network of security & safety professionals & oversight of any third party suppliers & supports the work of the Global Response Centre (Assist360).

Role objectives

Assigned, but not limited to:

• Collaborate with the Regional Director on safety & security issues & program planning for the region.

• Establish a 24 / 7 Regional Security Operations Centre, supervise Field Security Officers (FSO’s) & provide back up during leave periods.

• Conduct field visits, risk assessments & audits to identify gaps & recommend corrective actions.

• Evaluate and communicate potential risks associated with business operations within the region to the relevant stakeholders.

• Support country teams with project implementation & attend planning & mobilisation meetings.

• Attend routine management meetings across countries of operations.

• Attend weekly team management meetings & conduct 6 x TTX on various emergency scenarios each calendar year.

• Participate in incident response & crisis management teams.

• Support the Assist360 24 / 7 Global Response Centre to respond to client requests.

• Standardize Duty of Care (DOC) Standard Operating Proceures (SOP’s) in alignment with the global safety & security policy. 

• Ensure consistent use of Duty of Care (DOC) functions (TAYO safe trip & incident management) & prepare up to date risk assessments across the region.

• Ensure the presence of trained first aiders & safety focal points at key CTG locations.

• Prepare & deliver initial security inductions within 72 hours of first day of work of all employees & consultants, record attendance for initial security inductions.

• Ensure mandatory quarterly security briefings are prepared, delivered & recorded for all consultants.

• Ensure weekly security reports are prepared for each country of operation.

• Prepare risk assessments for each country of operation on a quarterly basis or within 72 hours of a major incident (e.g. coup d’etat, kidnapping, major aviation disaster etc).

• Conduct regular security reviews of airlines & airports, hotels, medical facilities.

• Identify & build a database of security vendors (e.g. equipment suppliers, first aid training suppliers, etc.) & supervise those that are engaged by CTG.

• Build & maintain a network of key security stakeholders.

• Build strong relationships with clients’ safety & security leaders.

• Upon request, support the HR Manager on interview boards for Field Security Officers (FSO’s).

• Upon request, support the Regional HR Manager with disciplinary reviews.

• Perform any other assigned duties.

Project reporting

• Line Manager – Global Risk Manager.

• Functional & administrative reporting – Regional Director – West Africa.

Key competencies

• Bachelor’s degree in international development, security or risk management (essential).

• Membership of a professional risk management body (desirable).

• Minimum of 5 years of demonstrable relevant leadership experience (essential).

• Minimum of 5 years of experience in complex or conflict afflicted environments in West Africa (essential)

• Fluent in English & French (essential).

Competencies required for this role:

• Leadership.

• Strategic thinking.

• Analytical skills.

• Financial acumen.

• Strong verbal & written skills.

• Networking ability.

Team management

The selected candidate will be managing CTG’s country Field Security Officers, based in various regions.

Further information

Qualified female candidates are encouraged to apply for this role.

Disclaimer:

· At no stage of the recruitment process will CTG ask candidates for a fee. This includes during the application stage, interview, assessment and training.

· CTG has a zero tolerance to Sexual Exploitation and Abuse (SEA) which is outlined in its Code of Conduct. Protection from SEA is everyone’s responsibility and all staff are required to adhere to CTG’s Code of Conduct at all times.