Norwegian Refugee Council
tendersglobal.net
Job Description
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Description
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Generic responsibilities
- Supervision of Finance,HR & Admin and Logistics and Service staff
- Compliance with and adherence to NRC policies, guidance and handbooksand donor/auditor requirements
- Responsible for ensuring quality support to project implementation.
- Participate in Area Support Budget, area level budgets, including support costs.
- Responsible for Implementation of new country specific technical SOPs, guidelines, and tools in Area (HR, Logistic/ICT and Finance)
- Responsible for capacity building of support staff (HR, Logistic and Finance)
- Promote the rightsof IDPs/returnees in line with the advocacy strategy.
- Actively promote PSEA (Protection from Sexual Exploitation and Abuse) standards & principles within NRC and amongst beneficiaries served by NRC.
Specific responsibilities
- Accountable for the line management and day-to-day operations of HR, Admin, Finance and Logistics units at Shah at Office, managing the day-to-day support tasks.
- Provide input to East Area Office for improvements/updates to existing policies and procedures, and recommendations for new guidelines and SOPs.
- Support HR to ensure area staff have access to the NRC People system and Kaya platform for mandatory training.
- Provide operational support to project implementation and oversee the supply chain to ensure project materials and good sare procured and supplied in a timely manner, following up daily and processing procurements when needed. Participate in committees as required.
- Support to programme and finance teams to prepare for audits.
- Ensure that monthly reports from support departments are of the required quality and submitted in a timely manner.
- Ensure that all NRC Shahat premises are equipped and secured according to NRCs policies and standards.
- Review lease agreement for NRC Shahat premises, prepare and follow up on the schedule of payments and terminations/renewals as needed and ensure proper tracking.
- Promote a positive, safe, and inclusive work environment for all Area Office staff,including through effective staff feedback mechanisms.
- Represent NRC in relevant meetings and forums in Shahat when required.
- Ensure regular communication is maintained between the different departments and act as a mediator when necessary.
- Accountable for maintenance of Shahat office, equipment, and supplies
- Accountable on maintaining the filing system for all administrative documents in NRC’s Filing Tree and in line with SSD
- Accountable for tracking all Darna/Shahat payments related to the office and processing in a timely manner.
- Schedule weekly Support Meetings with all Shahat Support staff, prepare periodic progress reports highlighting relevantoperational issues, and provide solutions.
- Provide inputsto the area support strategy.
- Ensure all fleet (vehicles) records are reported properly personally or by the LOG team at the base, and ensure monthly reports are submitted to country and area offices.
- Immediately report all breaches of safety and security procedures and all threats to NRC staff, beneficiaries, activities or assets.
- Any other tasks as required by the line manager.
QUALIFICATIONS
Critical interfaces
By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:
- Support function: Area Support Coordinator East, and HR, Finance, Logistics Managers at the Country Level
- Security: HSS Coordinator and HSS Staff at Shahat Office
- Programmatic operations support: CC Project Managers and Coordinators at the Area Level and all Project Staff in Shahat.
- Generic professional competencies:
- Experience from working as a Support or Operations Coordinator in a humanitarian/recovery context
- Minimum of 3 years previous experience from working in complex and volatile contexts
- University Degree in relevant field : administration, economics, political science, etc.
- Documented results related to the position’s responsibilities.
- Knowledge about own leadership skills/profile
- Fluency in English,both written and verbal
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