Deputy Global Safety & Risk Manager

Organisation Background

Founded in 2011, the International NGO Safety Organisation (INSO) is an international NGO that supports humanitarian aid workers by establishing safety coordination platforms in insecure contexts. INSO provides registered NGOs with a range of free services, including real-time incident tracking, analytical reports, safety-related data and mapping, crisis management support, staff orientations, and training.

INSO provides daily support to more than 1200 NGOs operating in 17 of the world’s most insecure countries.

INSO is registered in the Netherlands, with its headquarters based in The Hague, the international city of peace and justice.

Job summary

As the Deputy Global Safety & Risk Manager (DGSRM), you will contribute to the preparedness of INSO Country Offices (COs) and monitor COs’ planning and compliance with INSO’s Global Security Policy. You will be reporting to the Global Security & Risk Manager (GSRM), for whom you will deputise as assigned and in GSRM’s absence, and you will be directly involved at the field level in ensuring that countries mitigate operational risks and institutionalize INSO’s culture and practice of safety and security. You will collaborate with the GSRM to incorporate security risk management knowledge and techniques from across sectors into practical internal tools and policies.

Your objective will be to drive high-quality technical performance, foster the INSO safety and risk culture throughout the organisation, and ensure productive collaboration across HQ Departments and functions, as well as Country and Field Offices. You will travel approximately 50-60% of your time to INSO platforms, and be based at INSO HQ in The Hague, Netherlands.

Major Responsibilities

• Provide in-situ and remote technical guidance and support to INSO COs in developing Security Management Plans.
• Contribute to developing effective, end-user-oriented processes, guidelines and tools, and lead on specific thematic policies.
• Be the custodian of the Safety and Security documentation digital library enabling seamless information flow between field and HQ.
• Deputise on assigned technical areas, tasks and in GSRM’s absence, support and, if required, participate in Crisis Management to ensure contingencies and resources are effectively allocated and activated.
• Implement the organisation’s Internal Incidents Management system.
• Ensure that COs properly maintain up-to-date Security Risk Assessments, SOPs and Contingency Plans in line with the INSO Global Security Policy.
• Contribute to and, where required, lead the compliance review of COs’ Security Management Plans.
• Participate in developing security strategies commensurate to the operational priorities of each CO.
• Promote the INSO safety and security culture by engaging with HQ and CO staff and raising awareness on SRM matters.

Mandatory Requirements

• At least 5 years’ experience in a safety and security role with a minimum of 3 years’ experience working in and on insecure/post-conflict environments.
• Bachelor’s degree in Politics, Social Studies, Psychology or related field. Additional years of professional experience can substitute for degree;
• Professional fluency in English and French.
• Willingness to travel to INSO country platforms;
• Excellent Microsoft Office suite knowledge.
• Familiarity with or willingness to learn the use of content, task and project management digital tools (Microsoft SharePoint, Lists, Asana etc.).
• In depth understanding of the humanitarian Security Risk Management.
• Ability to translate socio-political and conflict developments into operational requirements.
• Negotiation skills (proven or formal).
• Understanding of the work and nature of NGOs.
• Relevant language skills- Arabic, Portuguese, Spanish, etc.
• Previous experience working with INSO either as staff or as a beneficiary.

Desirable Characteristics

• Active listener and effective communicator, with strong interpersonal skills, who thrives in a diverse and dynamic workplace.
• Team player who enjoys collective creative production, can lead consultations with stakeholders, and maintain momentum of long-term development projects.
• Patient, with the ability to maintain level-headedness under pressure and in demanding surroundings.

INSO’s Safeguarding Policy

INSO is fully committed to the safe recruitment, selection, and vetting of all potential new staff, trustees, and volunteers, and we will ensure rigorous compliance with our Code of Conduct and Safeguarding policy throughout the recruitment process.

Terms & Conditions

Fixed-term (renewable) contract based in The Hague, Netherlands, EUR 5,800 per month plus 8% vacation pay (vakentiegeld), 2.5 days annual leave per month. We provide global medical coverage (excluding USA) and USD $200,000 AD&D insurance. This post is eligible for a Highly Skilled Migrant visa and relocation allowance.