Learning Specialist (Operations Officer) – GF  

IFC a member of the World Bank Group is the largest global development institution focused on the private sector in emerging markets. We work in more than 100 countries, using our capital, expertise, and influence to create markets and opportunities. Our mission is to leverage the power of the private sector to end extreme poverty and boost shared prosperity on a livable planet. For more information, visit www.ifc.org. 

The Vice Presidency for Corporate Support integrates the following departments under one umbrella to enable the execution of IFC’s strategy and effectively address operational needs: Budget and Business Administration, Human Resources, Communication and Outreach, Strategy and Operations Management, Information and Technology, and Strategic Initiatives, Analytics, and Knowledge Management.

The Strategic Initiatives, Analytics, and Knowledge Management (CSI) department exists to (1) drive innovation and continuous improvement within Corporate Support VPU and (2) together with all other functions within the VPU and in partnership with other relevant units across IFC, support the Management Team and the rest of our senior leadership in designing and implementing the institutional change needed to achieve IFC’s strategic objectives and growth ambitions.

IFC is seeking a Learning Specialist in CSI to help drive the corporate learning agenda and support continuous professional learning of staff aligned with business strategy.

Duties and Accountabilities

•  Co-create and maintain a toolkit of learning standards, best practices, and resources aligned with IFC Knowledge Management and Learning (KML) Strategy to guide the design and delivery of high-quality learning experiences.

•  Advise and support teams in designing engaging and impactful learning experiences for internal and external learners, utilizing instructional design principles and innovative learning technologies.

•  Assist in designing and conducting needs assessments by collaborating with stakeholders to identify skill gaps, learning priorities, and performance improvement opportunities across the organization.

•  Support the implementation of learning experiences using the Open Learning Campus (OLC) and other World Bank Group platforms, enabling the delivery, tracking, and reporting of learning programs.

•  Support the creation and implementation of a learning impact evaluation methodology following the Kirkpatrick model to measure learning effectiveness.

•  Monitor and assess the effectiveness of learning interventions, utilizing data and feedback to continuously improve learning experiences and demonstrate their impact on individual and organizational performance.

•  Lead the creation of a centralized pool of external learning vendors, consultants, and subject matter experts for designing and developing learning experiences.

•  Foster a culture of continuous learning and knowledge sharing by promoting learning communities, mentorship programs, and other collaborative learning initiatives.

•  Stay updated on industry trends, emerging technologies, and best practices in learning and development to inform the evolution of the Corporate Learning Center of Expertise.

•  Provide input for the Corporate Learning change management and internal communications efforts.

Selection Criteria

•  Master’s degree in Education, Instructional Design, Learning Technologies or a related field.
•  Minimum of 7 years of relevant learning experience in global/multinational corporate, consulting, or financial institution environments. 
•  Proven track record in the conceptualization, design, and implementation of learning programs and products.
•  Experience in teaching and learning processes using new technologies.
•  Extensive instructional design experience implementing the latest technologies for a wide range of audiences.
•  Ability to collaborate with diverse teams and experts, including subject matter experts, internal clients, and colleagues, for developing new learning products.
•  Advanced use of e-learning authoring tools: Articulate (Rise and Storyline), i-Spring, Camtasia, and Vyond.
•  Ability to plan, design, develop, control, and execute learning projects using modern project management tools and techniques.
•  Experience working with Learning Management Systems and Learning Experience Platforms.
•  Excellent written and verbal communication skills and ability to establish positive relationships at all levels.
•  Ability to perform in fast-paced, high-energy environments.

World Bank Group Core Competencies

The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.

We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.

Learn more about working at the World Bank and IFC, including our values and inspiring stories.

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