Regional Donor Relations Manager

Job Title: Regional Donor Relations
Manager –  (Mid-Level)

FLSA Status: Exempt

Work Schedule: Full-Time

Date Revised: July 2024

This position manages a regional caseload and
must be based in one of the following states to better facilitate
travel and interactions with donors.  American Leprosy
Missions does not cover relocation costs. 
Regions:   Mid Atlantic – DE, MD, NJ,
PA, VA
           
      Midwest – CO, IN, KS, MO, OK
Individual states:  CA, FL,
TX

Mission

Create and execute an annual strategy for raising mid to major
gifts by engaging in caseload work that uses individual plans of
care (IPOC) to achieve financial and donor retention goals. Success
in this position means fostering strong relationships with current
and prospective mid-level donors, equipping them with continual
knowledge of their impact and opportunity to give, all while moving
them through their individual IPOC as well as identifying those
with potential to lift giving to major gifts. Create and execute a
church engagement program while implementing the tools and best
practices with the organization’s Faith Leaders Program. Assist in
executing regional and national donor events as needed. 

Reporting Relationships 

Employee reports to VP of Development

Other Key Relationships

External: Individual donors, organizations, businesses,
churches, and other para-church organizations.

Internal: Grants Acquisition Manager, Director of Development
Operations, Development Staff, Marketing/Direct Response, 
Program Staff, and Communications Staff

Essential Job Functions

Strategic Relationship Management 

Be “high touch, high communication”,
with their assigned portfolio.
Cultivate and grow relationships via
in-person visits, phone, email, video calls, and social media
channels.
Have a high emotional intelligence
and a capacity to “read the room” with potential donors in creating
optimal opportunities for impactful giving.
Identify, research, qualify, and
engage mid-level gift prospects and businesses for events and
solicitation. 
Be responsible for creating,
maintaining, and tracking multiple touchpoints with donors across
multiple channels.
Require regular travel in order to
cultivate new and existing relationships with donors.
Develop and execute an individual
plan of care (IPOC) strategy for each donor, church, or prospect in
the pipeline. 
Involve donors and churches in the
ministry, ask for gifts, negotiate and close; thank donors, report
back to them, and steward relationships.
Engage current donors, donor
prospects and churches in ongoing dialogue about how their vision
and passion match with the mission and ministry of American Leprosy
Missions.

Strategic Fund Development

Responsible for identifying donors’
capacity for giving and crafting appropriate financial
asks/invitations to partner with the organization..
Measure, track, and grow donors’
affinity with the organization and its mission by creating
engagement opportunities and a giving community for
donors. 
Prepared to accompany Donor vision
trips to the field, which may be an example of one such
opportunity.
Research, recommend, and implement
strategies to raise the positive profile of the organization among
civic, business, and church leaders in strategic local
communities.
Manage the VP of Development’s
caseload as it relates to your region, supporting the VP of
Development in donor cultivation including setting up meetings and
providing donor briefings.

Cultivation and Stewardship – Transformational Giving
Experience Development

Help plan and implement funding
campaigns, events and activities (volunteer experiences, Field
Tours, Receptions, Micro-events, Giving Clubs, etc.) for individual
major gift donors. Create and manage cultivation/appreciation
events for individual major gift donors as appropriate.
Communicate regularly with assigned
major donors, working with the Communication Department to develop
major gift materials, including briefing memos, proposals,
stewardship materials, thank you notes, letters, written updates,
etc.
Network with existing and prospective
donors to meet new potential donors and convert those relationships
into tangible financial support.
Implement donor appreciation programs
to recognize, thank and educate current donors. 

Monitoring and Reporting 

Track and report weekly, monthly,
quarterly and annual fundraising activities to achieve major gift
revenue goals.  
Track and report relationship
management activities using constituent relationship management
systems including identification, qualification, cultivation,
solicitation and stewardship of prospective and current individual
major donors.
Effectively use database technology
and other resources to assess giving potential, and to track donor
communications, including appropriate recognition and thanking of
major donors.  .
            

Other Duties as Assigned:

            Although
not Essential Job Functions, employee may also be responsible for
the 

            following
from time to time:

Perform public speaking assignments
as requested and required.
Provide on-site event assistance for
donor events.
Prepare donor briefings when
requested.
Perform other related duties as
assigned.
Occasionally required to attend
appropriate work-related meetings outside of
            normal business or
working hours. 
Assist with other work-related tasks
as assigned by the immediate supervisor.

Accountabilities

To perform this job successfully, the employee should achieve or
maintain acceptable productivity levels, quality levels, and
outcomes in the areas listed below:

American Leprosy Missions’ Team
Values are lived out
Personal annual fundraising goals are
met or exceeded
Mid-level donor and church revenue is
increased
Accurate and timely record keeping
are recorded in CRM software
Goals and objectives set forth in the
organization’s performance management system are met.

Competencies

To perform the job successfully, the employee should possess the
following knowledge, skills, abilities, and behaviors:

Initiative – Without
prompting, takes proactive steps to manage and improve all work
tasks and operations. Is innovative, responsible, and insightful.
Can manage multiple projects simultaneously through multi-tasking.
Has a sense of urgency to achieve goals.

Accountability –
Experiences a sense of responsibility to the organization, its
donors and other stakeholders, and the community when making
decisions that affect the organization; not forced by policy to do
what is right and fair, but has an internal sense of
responsibility. High emotional intelligence; likable.

Communication –
Speaks clearly and writes effectively and persuasively in positive
or negative situations; listens to management, co-workers, donors,
end recipients, vendors, and others to effectively and efficiently
share information and ideas; demonstrates effective group
presentation and meeting skills. Skilled in written communication,
particularly donor-facing.

Relationship
Building – Has the ability to connect and influence a
large and diverse group of people; is seen as a bridge-builder and
someone who is “good to work with;” can build and maintain
meaningful professional relationships. Servant leader, someone who
displays humility. Relationship orientation, warm, focused
listener. Truth-teller who holds confidences. 

Results-Oriented Thinking and
Behavior – A genuine concern for effectiveness; possesses
the desire to get the job done with excellence; mentally, is
focused on getting the best results for actions taken; does not
settle for mediocrity. Comfortable exploring new ideas. Enjoys
participating in and collaborating with a team. Creative, out of
the box, thinking to create memorable experiences remotely.

Required Education, Experience, and Skills

Agreement with and willingness to
sign the organization’s statement of faith
Bachelor’s degree in business,
marketing, public relations, communications, or a related field or
at least three years of experience in business, philanthropy,
development, or fundraising
At least three years’ demonstrated
successful experience in major gift fundraising or other related
position(s), such as sales.

Ability to communicate effectively
with a diverse donor base
Excellent presentation and
interpersonal communication skills
Demonstrated commitment to fostering
healthy relationships with donors/customers
Self-motivated; able to work
independently.
Strong knowledge of prospect
research, donor screening, and major donor models, such as Donor
Search
Agreement with and willingness to
sign the organization’s statement of faith
Ability and willingness to share the
Christian faith through word and deed
Note: This position requires a
minimum of 15% travel

Preferred Education, Experience, Skills

Demonstrated success in raising
five-figure donations through personal solicitation
Demonstrated success in cultivating
long-term relationships
Experience in the development
department of a faith-based organization, NGO, college, or
university
Experience with recordkeeping and
donor databases, especially Salesforce 
Experience managing and developing a
direct response fundraising platform

This position is remote eligible.

To apply, please send resume and cover letter to
[email protected]