Head of Disability Services

• Do you want to work for a leading national not-for-profit organisation providing dedicated human and social services to a diverse Australia?
• With community at the heart of everything we do, our purpose is to create a world in which everyone has access to equal opportunities.

About Role

The Head of Disability Support reports directly to the General Manager- Children, Families and Disability Support and is primarily responsible for leading and driving the operations of the programs delivery of Local Area Coordination (LAC) services to empower individuals and assist in building inclusive communities. The breadth of responsibility will be across program delivery; community engagement, stakeholder management, relationship building; compliance, risk management, sustainability, and effective implementation of strategy.

The role will have significant operational delegations and decision-making accountabilities. The strategic priorities of focus will be to ensure the program is sustainable and delivered in alignment to the NDIS’s and SSI’s visions of supporting participants to ensure meaningful social and economic participation and to assist individuals and families reach their potential; is commercially viable and operationally efficient.

About You

Supporting the overall strategic goals and providing operational advice to the General Manager, you will work as part of the senior leadership team and move the program forward whilst ensuring robust governance, operational excellence, financial management, risk tracking, overall sustainability, and future growth.

You will have a demonstrated track record and passion for leading, developing and managing teams to achieve positive community and social outcomes together with social change, as well as highly developed skills across advocacy, policy development and consultation.

You will be a champion in shaping and supporting a respectful, non-judgmental, inclusive culture that promotes and upholds human rights and maintains an environment of trust, transparency, and accountability.

This is a great opportunity to join a leading, values driven organisation and an inclusive, supportive team.

Essential Criteria

• Proven ability to establish and build strategic partnerships and achieve common desired outcomes with a wide range of stakeholders
• Minimum 5 years’ experience leading a large team in a complex, highly regulated service environment
• Financial monitoring and budgeting of multimillion-dollar programs/services, and prioritising allocation of resources to meet organisational goals
• Experience in continuous improvement; originating action to improve existing conditions and processes; identifying improvement opportunities, generating ideas, and implementing solutions.
• Experience in championing and shaping a respectful, non-judgmental, inclusive culture that promotes and upholds human rights at all-times and maintains a culture of transparency and accountability
• Track record of delivering positive community and social outcomes with demonstrated strategic planning, analytical and problem-solving skills
• Proven ability to meet tight timeframes and the capacity to manage workflows on multiple projects concurrently.
• Proven ability to communicate financial information to senior leaders, Boards and non-financial stakeholders from a variety of backgrounds
• Holistic and inclusive leadership style that exemplifies servant-leadership
• A strong work ethic underpinned by resilience and perseverance
• Exceptional emotional intelligence enabling the bringing together of Mission, Strategic Priorities and organisational culture across employees, members, volunteers and the broader community
• Commitment to high ethical and professional standards, and ability to build trust among team members

About Us

Settlement Services International (SSI Group) is a community-based organisation and social business that supports newcomers and Australians to achieve their full potential. Taking an integrated approach how everyone can thrive within the community in which they live and the wider Australian society, we support children, young people and families; people living with disability; and asylum seekers, refugees and migrants. Our programs include facilitating employment, multicultural foster care, creating community engagement, advocacy, and influencing government and international affairs and provide though leadership within our sector nationally and globally.

About our Benefits

• Salary packaging options to receive up to $15,900 of your salary tax-free meaning more take-home pay!
• Industry leading hybrid and flexible working arrangement supporting work from home and office, including the opportunity of a 9-day fortnight;
• Access to in-house training and learning opportunities for professional development and growth.
• Access to our inhouse wellbeing programs
• Working alongside professional and dedicated team members all wanting to make a difference in our communities.

About our Recruitment Process

At SSI we have a zero tolerance for child abuse and is committed to creating and maintaining a child safe organisation where protecting children and preventing and responding to child abuse is embedded in the everyday thinking and practice of all employees, contractors and volunteers. All employees will undergo a National Police Clearance, Working with Children Check, NDIA Workers Screening Check as a condition of employment.

Our commitment to Diversity

SSI strives to be an inclusive workplace for all people. We recognise that we operate in a diverse community and welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, refugees and people with disability.

People with a disability are strongly encouraged to apply (reasonable adjustments are available)

To Apply

If excited by the information above, we look forward to receiving your application, including your resume and cover letter expressing your interest and suitability for the role.

If you would like more information on the recruitment process, please contact the talent acquisition team at [email protected] or [email protected] using the subject line: Head of Disability Services enquiry via EthicalJobs.

A recruitment pool may be created for permanent and temporary opportunities of the same role or role type that may become available in the future.

SSI is a Disability Confident Recruiter, and our Talent Acquisition team can assist in; providing alternative formats to apply, making adjustments to the recruitment process and offering information about workplace adjustments and support networks. Should you require adjustments please email us at [email protected] using the subject line: Head of Disability Services enquiry via EthicalJobs or call us on 0435445005

Please note we will be scheduling interviews as applications come in, so please apply urgently if you believe this role aligns with your goals and experience.