People and Culture Officer

Safe Steps is the only 24/7, family violence response centre in Victoria, providing a “state-wide entry point” for victim-survivors of domestic and family violence. Services include information and referral, crisis response, specialist family violence risk assessment, safety planning, Webchat, and access to supported crisis accommodation.

Our vision is safety, support and respect for all victim-survivors of domestic and family violence.

Our practice is trauma-informed and guided by evidence. We provide services to all victim-survivors and recognise that most of our work is dedicated to the needs of women and children which reflects the gendered nature of domestic and family violence.

The People & Culture (P&C) Officer will deliver operational HR support across all aspects of the employee life cycle to line managers and staff whilst providing the full range of generalist HR services and activities.

• Pay level: SCHADS Level 4 – Pay Point 1 ($43.08/hour)
  
• Contract type: Max Term – Full Time (1.0 FTE)

KEY RESPONSIBILITIES

Personnel / Contract Administration

• Coordinate the daily routine of administrative duties for the P&C Program Area including but not limited to the processing of staff, students and volunteer forms (Employment contracts, Change of Employment status), induction processes, compliance training and employee terminations.
• Coordinate personnel files including routine filing, retrieval of documents & archiving.
• Maintain staff, students and volunteer files on the Human Resource Information System (HRIS).

Recruitment Administration

• Maintain all recruitment-related documentation via the HRIS for Employees, Student and Volunteers.
• Coordinate end-to-end recruitment activities via the HRIS to ensure compliance with organisational policy/procedure.
• Monitor Careers Inbox and respond to enquiries where required.
• Manage relationships with external advertising providers and monitor job ad usage and costs.
• Liaise with internal stakeholders to advertise all open roles on organisational social media platforms.

Induction & Onboarding

• Coordinate Induction events including liaising with presenters, updating master slide deck, booking of training room facilities, sending out invitations and recording attendance. (Approximately every 8 weeks).
• Assign all induction/compliance eLearning via HRIS.
• Coordination of monitoring and evaluation activities of program.
• Co-ordinate the online probation period reviews and provide advice to managers where necessary.
• Produce reports on review completion rates, follow up with managers where required.
• Seek onboarding feedback from new employees and proactively assist with resolving issues.

Payroll

• Process all new starter, change to employment and termination documentation in line with fortnightly payroll processing deadlines.
• Ensure timely and accurate processing of documentation in line with current Enterprise Agreement, Modern Awards and Employment Contracts.
• Work closely with the Workforce Planner/Payroll Officer to support payroll process specifically related to timesheets, pay runs and critical changes relating to staff entitlements including incremental increases.
• Attend fortnightly payroll/P&C meetings to identify and resolve any payroll related queries prior to payroll processing deadlines.

Training

• Coordinate online training including user enrolments and maintain accurate and up-to-date training data and reports.
• Respond to requests for specialist courses with follow-up approvals, enrolments, and coordination of external specialist training providers to deliver training.

Health, Safety and Wellbeing

• Co-ordinate HSW activities to raise awareness including procedures, communication, and consultation.
• Collect, record, and report all Incidents/Injuries within the Incident Register and act as the HSW advocate in the workplace rectifying any unsafe situations or acts.
• Maintain all HSW related forms, templates, and guidelines.
• Administer workers compensation claims and return to work of injured workers.
• Assist with risk assessments and identifying and eliminating hazards to support safe work.
• Coordinate First Aid, Fire Warden and related OHS training and maintain records.
• Fulfil the Secretariat role for the Workplace Health and Safety Committee.

Generalist Human Resources

Under the guidance of the P&C Business Partner:

• Monitor and respond to general enquiries via the P&C inbox, Careers and ELMO inbox.
• Provide advice and assistance on HR policies, projects and procedures.
• Assist with the delivery of operational support/guidance to managers and employees across all stages of the employee life cycle.
• Provide advice and interpretation on terms and conditions of relevant Awards, Industrial Instruments and organisational policies.
• Assist in the research and development of human resources policy, projects and programs to achieve organisational strategic objectives.

HRIS Systems Administration

Under the guidance of the P&C Project Lead:

• Enter and update employee data, including personal details, contracts and change of employment forms, WWC and National and International Police checks, probations, performance appraisals, and other data in the organisation’s HRIS platform (ELMO).
• Prepare accurate employee reports (via ELMO) as required by the Head of People and Culture, and other Managers.

Other

• Perform other duties consistent with the position where required and/or requested by management from time to time.
• Implement strategies to ensure a welcoming and safe environment for all clients and staff, including those from the LGBTIQ+ community, CALD, Aboriginal and Torres Strait Islander and people with disabilities.
• Engage in continuous quality improvement (CQI) to enhance service delivery and governance, ensuring inclusivity and equity.
• Collaborate with services to provide comprehensive support for the LGBTIQ+, CALD, Aboriginal and Torres Strait Islander and Disabilities Communities. Complete mandatory and other training as required.
• Complete mandatory and other training as required.
• Adhere to all organisational policies and procedures, including all workplace health and safety measures.

KEY SELECTION CRITERIA – Essential

• Tertiary qualifications in Human Resources Management or a related field.
• Demonstrated experience in Human Resources preferable within a social service setting, particularly women’s services or family violence.
• Strong knowledge of employment related legislation & industrial instruments including interpretation of same.
• Demonstrated experience working with a HRIS, preferably Elmo.
• Experience managing a diverse range of stakeholders.
• Understanding of OHS and WorkCover legislation and its application to the workplace.
• Strong verbal and written communication: proven ability to confidently convey ideas and information in a clear and interesting way; understand and meet the target audience; welcomes feedback; sees things from other people’s perspectives and confirms understanding.
• Planning and organising: experienced in identifying processes, tasks and resources required to achieve a goal; identifies more and less critical activities and operates accordingly, reviewing and adjusting as required; develops and implements systems and procedures to guide work and track progress; recognises barriers and finds effective ways to deal with them.

KEY SELECTION CRITERIA – Other

• Experience in promoting diversity, inclusion, and equity within an organisation.
• Understanding of the unique challenges faced by priority groups including the LGBTIQ+ community and strategies to address them.
• Willingness to commit to the living expression of Safe Steps values; Integrity, Diversity and Empowerment.
• A current Working with Children Check or willingness to acquire one.
• Willingness to undergo a National Police Check.

IMPORTANT INFORMATION

• While Safe Steps reserve the right to exercise an Equal Opportunity Exemption in certain circumstances (H135/2022), Safe Steps values and encourages diversity, inclusion, and equity in all our services, programs, and practices.
• This position is designated under the Multiagency Risk Assessment and Management framework (MARAM) Identification (Tier 3 &4) level which requires mandated MARAM Family Violence Screening & Identification training and VACCA MARAM Identification responsibilities.
• Safe Steps is an organisation committed to an inclusive and accessible workplace for all. We strongly encourage applications from Aboriginal and Torres Strait Islanders, people with disabilities, those from diverse cultural, linguistic, and religious backgrounds, all ages, LGBTQIA+ people, and those with a diversity of experiences. While we reserve the right to exercise Equal Opportunity Exemptions in certain circumstances, Safe Steps values and encourages diversity, inclusion, and equity in all our services, programs, and practices.
• Safe Steps is a child safe organisation and is committed to ensuring the safety and wellbeing of all children, at all times. All Safe Steps services, programs and practices are in compliance with Victoria’s Child Safe Standards.
• Safe Steps recognises that risk management, and the sound and effective implementation of a risk management strategy with associated tools and plans, is a key process in a best practice framework at all levels of the organisation. We are committed to the implementation and maintenance of a formal risk management system in order to provide a sound quality and governance framework that aligns with the Australian Standard for Risk Management (AS/NZS ISO 31000:2018) and ensures there are linkages between risk management and decision making, there is clearly articulated accountability, and there is mandate and commitment from all key staff in the organisation.
• Safe Steps is committed to the principles of continuous quality improvement (CQI) in all aspects of its operations, service delivery and governance. We place the highest priority on the safety and wellbeing of those we support and provide services to.
• All offers of employment are subject to satisfactory background checks including a National Police Check (including an international police check if resided continuously in an overseas country for 12 months or more in the last ten years), Working with Children Check, disclosure of previous or current disciplinary action, referee checks, proof of eligibility to work in Australia and qualification checks.
• Where background checks are not to the satisfaction of Safe Steps in its absolute discretion, the offer of employment may be retracted or terminated.
• If you are offered employment with Safe Steps, you will be required to disclose full details of any pre-existing injuries or illness that may be affected by the work and/or undergo a health assessment. The disclosure/health assessment is conducted to ensure you have the health and mental capacity to meet the requirements of the position and to identify any adjustments that may need to be made in the workplace. Non-disclosure of a pre-existing injury or illness which might be affected by the nature of the proposed employment, could result in that injury or illness being ineligible for future compensation claims.

APPLY TODAY!

Please note:

• Your application will not be considered unless you provide a cover letter responding to the key selection criteria (maximum 2 pages of text) and a brief Resume.
• Applications will be assessed as they are received. We reserve the right to close the application period early if a suitable candidate is found.
• Applications must be submitted through the Safes Steps Jobs Portal unless another accessible method has been discussed.