Learning and Development Facilitator

• Share your practice experience to foster staff growth
• $100K – 110K + Super + Salary Packaging
• Strong communication, collaboration, and teamwork are essential for success in this role

Do you have experience in service delivery within child, youth & family, aged care, or disability services? Are you passionate about sharing your knowledge and ready to expand your training experience? This is your opportunity to elevate your career, drive transformative change, and champion The Benevolent Society’s commitment to practice excellence!

Our Organisation

The Benevolent Society’s vision is to build a just society where all Australians can live their best life. For more than 200 years we have supported people at the margins of society: Aboriginal and Torres Strait Islander Australians; children, young people, and their families; older people; carers and people with disability. We are an independent, non-religious service provider which supports people to live life their way.

As part of The Benevolent Society vision, we are strongly committed to reconciliation with our First Nations people of Australia. We remain steadfast in our commitment to promoting the economic, political, and social inclusion of Aboriginal and Torres Strait Islander peoples.

About the role

As a key member of The Benevolent Society’s Learning and Capability team, you’ll harness your hands-on practice experience to deliver transformative learning solutions. Your role will be pivotal in enhancing the skills of our frontline staff to ensure our services are person-centred, connected, effective, and safe, all while upholding evidence-based practices and The Benevolent Society’s Professional Governance Framework.

This is your chance to apply your expertise to empower Allied Health Professionals, Social Workers, Nurse Practitioners, and Case Managers, helping them excel in the community services sector. You’ll focus on critical areas like suicide prevention, safety intervention, and trauma, with frequent travel across NSW and interstate (QLD & SA). This impactful role allows you to build meaningful relationships with diverse stakeholders and drive The Benevolent Society’s pursuit of practice excellence. Seize this opportunity to advance your career by enhancing your facilitation skills, driving transformative change, and leading The Benevolent Society’s commitment to practice excellence!

Duties

• Deliver onboarding and ongoing learning activities in multiple formats, including face to face, virtual training, workshops, individual coaching and support to staff across TBS.
• Contribute to the design and development of learning activities through research, consultation, and practice insights.
• Work with the Learning and Capability team to create supporting material/media (audio, video, simulations, role plays, games etc) that engages the audience and enhances the learning experience to increase application to practice.
• Support the development and delivery of resources to support a program of training, coaching and staff development in key practice areas identified by the Learning and Capability team.
• Support the Learning and Capability team to identify and assess current and future practice-based learning and development needs and priorities across practice in TBS in consultation with clients, leaders, frontline staff and other stakeholders.
• Track and report on completion of training
• Develop and maintain communication strategies to enable teams to understand their requirements for training and how and when they can access it.
• Consult with Operations to gain insight and feedback to ensure continuous quality improvements of L&D courses.
• Manage and support course enrolments and completions in the Learning Portal.

Our Benefits

We support people to live their best life. That includes you, our employee. A ‘best life’ is unique to everyone and can change as life changes:

• Salary Benefits -You can package up to $15,900 pa of your pre-tax salary to pay for everyday expenses before income tax is calculated, meaning you take home even more pay!
• Motor Vehicle Packaging Options – to suit your lifestyle.
• Work/Life Balance – Enjoy flexible work arrangements, including hybrid home/office options, and accrue an additional day off each month (a bonus of 12 days per year) as a full-time employee.
• Recognition and Reward -Sector competitive remuneration, various recognition programs and access to long service leave after 5 years.
• Wellness – Stay fit with a Fitness passport, utilise our Employee Assistance Program, and even purchase additional leave.
• Professional Development -We tailor career development opportunities to all employees and volunteers for career enrichment, fulfilment, and growth.
• Our Reconciliation Commitment – Aboriginal and Torres Strait Islander employees are entitled of up to 10 days of leave for ceremonial purposes, as well as the option to be a voice on reference networking groups, the opportunity for cultural and professional development that supports career pathways and your social and emotional wellbeing.

Note: It is a requirement of this role that you are able to travel frequently across NSW, QLD and SA to deliver training to staff.

Skills and experience

We want you to be successful in your new role! This means you’ll have:

• Demonstrated experience in training delivery; Certificate IV in Training & Assessment or relevant qualifications is advantageous.
• Qualification in Human Services or related field.
• Demonstrated experience working within workplace training roles or delivering training to a wide variety of audiences, including senior staff.
• Minimum 3 yrs experience in service delivery within child, youth & family, aged care or disability services.
• Experience with blended modes of learning design.
• Knowledge and demonstrated application of adult learning theory.
• Knowledge and demonstrated application of instructional design skills in creating training.
• Positive, agile nature to adapt to a constantly changing environment while delivering.
• Knowledge of the Resilience Practice Framework is desirable but not essential.

If you identify as Aboriginal and/or Torres Strait Islander peoples, then we want to hear from you. The Benevolent Society recognises and values cultural knowledge and wisdom of the First Nations people, we therefore strongly encourage you to apply. We are strongly committed to being an Employer of Choice, one who offers, provides, and practices cultural safety in our workplace.

Apply Now!

To apply, please click the ‘Apply Now’ button, submit your current CV and 1-page cover letter outlining your reasons for applying and suitability for the role.

Have any questions? Contact Nicole Bailey on 0468 568 119 for a friendly, confidential discussion

The Benevolent Society respects and promotes human rights and diversity and is committed to building an inclusive culture. We welcome diversity in all its forms; applications from underrepresented communities are strongly encouraged. We value relationships with our local Aboriginal community and welcome applications from its members. We see ability not disability, if you identify as a person with a different ability, please get in contact to let us know how we can accommodate your needs. We pride ourselves on being a client and child safe organisation and as such all our staff and volunteers go through security screening relevant to the role.