Client Support Worker – Warilla North

• Permanent Part Time Position
• Increase your take home pay with Salary Packaging (conditions apply)
• Salary $33 per hour + 11.5% super + salary packaging

About the Role:

At HopeStreet – Warilla North, we are dedicated to providing a sanctuary of hope and renewal where faith drives our actions. Our mission is to support and uplift individuals by addressing their unique needs with compassion and practical assistance.

As a judgment-free and welcoming space, we offer a sense of community and friendship to combat loneliness and isolation.

The Client Support Worker will play a key role in delivering high-quality, person-centered care and support to clients at the Community Centre. Additionally, you will assist the Manager and team in enhancing client support services.

This is a permanent, part-time position with 32.5 hours per week and flexible working days.

Key Responsibilities:

• Client Support: Provide high quality, person centered care, including case work and referrals. Support the Community Centre’s daily operations and ensure client needs are met with dignity and respect.
• Compliance and Documentation: Ensure adherence to WH&S, risk, and safety policies. Maintain client documentation confidentially and follow organisational systems for data management and communication.
• Teamwork and Leadership: Collaborate effectively within a multi-disciplinary team and demonstrate leadership aligned with BaptistCare’s values. Work both independently and as part of a team to achieve objectives.
• Community Engagement: Understand local community needs and service gaps. Participate in training and professional development opportunities. Contribute to the development and evaluation of quality measures and projects.
• Client Focus: Practice a person-centered approach in all interactions, identify and address client needs, and seek client feedback to continuously improve service delivery.
• Work Health & Safety (WHS): Adhere to WHS policies, report hazards or incidents. Model positive safety behaviors and respect at work.

The successful candidate will have:

• Experience working with individuals facing disadvantage and those in high-need communities.
• Proven interpersonal skills for building relationships and trust through responsiveness, consistency, and empathetic listening.
• The capacity to adapt to a dynamic and diverse community environment.
• Ability to work independently and collaboratively within a multi-disciplinary team, and to establish effective relationships with local networks.
• Competency in capacity building and an understanding of trauma’s impact, with developing skills in advocacy.
• A commitment to Workplace Health and Safety (WHS) and Infection Control policies
• Previous experience working with Children and Families
• Previous experience in Community Services sector
• A strong understanding and appreciation of BaptistCare’s Christian identity, with the ability to embody and promote our values in daily interactions.

Conditions of Employment

• Reference Checks x 2 
• National Police Clearance
• Pre Employment Medical 
• Current Driver’s License
• Valid WWCC 

Why join us?

• Training and career development
• Novated Leasing
• Ability to purchase additional annual leave
• Employee Assistance Program (EAP)
• Health and Wellness Program tendersglobal.net Fitness Passport
• Reward and recognition program
• Retail and other Discounts

About Us:

Baptistcare supports thousands of people across 90 locations in NSW, WA and the ACT. From humble beginnings in 1944, Baptistcare has grown into one of the nation’s most respected care and community services providers.

We are a faith based, not for profit organisation that cares for families, communities and individuals. You may know us for our aged care services – we also give to the community through community service programs including domestic violence prevention initiatives non interest loans to those in need.

We love what we do and the communities we help. With us you can deliver life transforming care, create a career you’ll love, and join a team who make a difference.

If you would like to be considered for the role, click ‘Apply Now’ and please provide the following:

• Updated Resume

Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date. Closing Date is subject to change without notice. 

Successful applications will be subject to a variety of background checks including, Pre Employment Medical, reference checks, police background check via our online system or NDIS check as applicable.