Supply Chain Coordinator

The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world’s largest international humanitarian non-governmental organizations (INGO), at work in more than 50 countries and more than 25 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you’re a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

IRC Supply Chain entails all the systems and support functions necessary to implement programs effectively, inclusive of procurement, logistics, inventory, property, and asset management, as well as vehicle and fleet management. Global Supply Chain (GSC) provides Supply Chain (SC) support to all IRC offices worldwide. GSC experts ensure that SC activities are conducted in the best interest of the IRC and in compliance with applicable policies, Standard Operating Procedures (SOPs) and donor requirements.

Job Overview

As a key member of the IRC in Phoenix team, the Supply Chain Coordinator supports procurement efforts and oversees recordkeeping and reporting requirements. This position leads procurement efforts, manages IRC in Arizona’s fleet in accordance with established protocols, and coordinates other related supply chain activities such Inventory. Additionally, this position supervises the Supply Chain Assistant and may supervise interns and volunteers.

Major Responsibilities:

Major responsibilities include, but are not limited to:

Procurement

• Research potential new vendors for needed furniture and household items and establish new vendor relationships in accordance with IRC procurement policies.

• Support procurement efforts by coordinating with vendors, managing supply lists, and tracking and communicating market prices. Inform management team of inventory-related needs.

• Order supplies, equipment, etc. in accordance with supply chain and financial compliance guidelines and coordinate servicing and repairs needed.

• Manage and maintain digital and physical files.

• Create and submit PR/PO requests, AP Journal and maintain Integra reporting.

• Manage vendor billing/invoices in coordination with Finance team.

• Ensure accurate recordkeeping to account for and track incoming and outgoing inventory by preparing forms and maintaining thorough records within IRC’s data management systems.

• Observe correct stacking and turnover by implementing first in, first out (FIFO) or first expired, first out (FEFO) procedures.

• Conduct distribution and network studies, monitor inventory, and analyze business requirements to develop strategies to achieve desired delivery times.

• Monitor inventory levels, track stock movements, and analyze demand patterns to optimize inventory levels and minimize stockouts.

• Collaborate with suppliers, vendors, and internal stakeholders to ensure timely and accurate delivery of materials and products.

• Identify and resolve supply chain issues, such as delays, quality problems, and non-compliance with specifications or regulations.

• Ensure compliance with Anti-Terrorism Convention (ATC) and other policies, updating records and systems as needed to maintain required documentation.

• Implement and maintain supply chain management systems, software, and tools to enhance operational efficiency.

• Collaborate with the logistics team to plan and schedule shipments, ensuring cost-effective and efficient transportation.

• Other duties as assigned.

Logistics Coordination

• Plan and schedule the transportation of goods from vendors to warehouses or clients.

• Move equipment and goods between facilities as needed to meet business requirements.

• Track and trace shipments to monitor delivery status and address any delays or issues that arise.

• Maintain records of shipping documents, including bills of lading, customs forms, and distribution documentations.

• Collaborate with internal teams to optimize logistics processes and improve efficiency.

Data Analysis and Reporting

• Collect, analyze, and interpret data related to inventory levels, logistics performance, and supply chain metrics.

• Prepare regular reports on key performance indicators (KPIs), such as inventory turnover, fill rate, and on-time delivery.

• Identify areas for improvement and recommend strategies to optimize inventory management and logistics operations.

• Utilize inventory management software and other tools to track inventory and logistics activities.

Job Requirements:

Education

• Bachelor’s degree business administration, supply chain management, logistics or similar field strongly preferred. May be substituted with equivalent years of relevant work experience.

Work Experience

• Minimum 3 years of related professional experience; preferably in a not-for-profit or other social services environment.

Demonstrated Skills & Competencies

• Demonstrated ability to promote an organizational culture that reflects IRC’s core values of service, accountability, integrity, and equality.

• Ability to lead in a way that recognizes that IRC’s work is best accomplished through the true collaboration of individuals from many cultures with a great variety of skills and perspectives.

• Strong relationship building, diplomacy and networking skills; ability to effectively build internal and external relationships.

• Demonstrated ability to manage complex logistics involving multiple stakeholders within a limited timeframe.

• Demonstrated success working and communicating effectively in a multi-cultural environment.

• Self-starter with excellent problem-solving skills combined with the proven ability to prioritize and manage time effectively.

• Ability to adapt to changing priorities and work well under pressure.

• Attention to detail and accuracy in work product.

• Fluent in English, both spoken and written.

• Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research, and problem-solving purposes.

• Able to lift 50 lbs. safely.

• Valid driver’s license and access to a reliable, insured personal vehicle.

• In accordance with Arizona State law, must possess or be eligible to receive a fingerprint clearance card.

Work Environment:

• This in-person position moves between a standard office environment and a warehouse environment.

• Occasional weekend and/or evening work is required.

• This role entails periodic travel in and around the Phoenix metro area to attend meetings, carry out the responsibilities outlined above, and represent the IRC with donors, partners, and vendors.

Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $133 per month, dental starting at $7 per month, and vision starting at $5.50 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

**Standard of Professional Conduct:**The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality.

Commitment to Gender, Equality, Diversity, and Inclusion: The IRC is committed to creating a diverse, inclusive, respectful, and safe work environment where all persons are treated fairly, with dignity and respect. The IRC expressly prohibits and will not tolerate discrimination, harassment, retaliation, or bullying of the IRC persons in any work setting. We aim to increase the representation of women, people that are from country and communities we serve, and people who identify as races and ethnicities that are under-represented in global power structures.